woopra

The Woopra Team is gathered in the Dallas, Texas, area for the first time in a long time without a virtual world between us. We working on the future of Woorpa and dealing with issues in the present.

We’ve been meeting with Woopra fans and members from the last weekend’s OpenCamp, August 27-29, 2010, and meeting with groups throughout this week. They are putting Woopra to the test and reporting bugs, hopes, and dreams, and testing some of the new features we’re working on.

We need your input and help.

We’ve got a lot of Woopra we’re working on, including the Woopra Desktop Client installed on your computer, the updated web analytics version, the Woopra iPhone App, Woopra WordPress Plugin, and other soon-to-be released plugins and add-ons. That’s a lot of woop to cover and we need your help.

This is the time to dig into each of these products and services and uncover what you like and not like about them. We need to know what you want to see more of or less. We need to know what you want us to provide you today and in the future. We’re gathered together going over your feedback for the past few years and we need your updated input.

It’s your turn. Let’s hear from you.

Woopra is proud to be a Platinum Level Sponsor for OpenCamp in Dallas, August 27-29, 2010. We’re also uniquely involved in the event.

On Saturday, August 28, an expert panel of Woopra users will be sharing their insights into how they use Woopra’s real-time analytics and live chat features for their online business. Led by long-time Woopra fan and producer of the No Fact Zone, DB Ferguson, the panel will cover SEO, visitor tracking, customer service with the Woopra Live Chat Widget, trends, custom reports tracking, and more.

The CEO of Woopra and co-producer of OpenCamp, John Pozadzides, explained how OpenCamp is using Woopra’s features as part of the preparation, planning, and strategy of the event:

All of this year’s OpenCamp organizers are using Woopra’s shared access so we can see as visitors come and go in real time on the OpenCamp site, tracking the response to news, tweets, articles, ads, and really see where our visitors are coming from. We’ve been able to talk to website owners driving traffic to our site about becoming more actively involved in the event. Since their audience is interested and signing up for the event, shouldn’t they have a presence as well?

In addition, you may notice the little Woopra Chat Widget in the footer area of every page on the OpenCamp site. This is the Woopra Live Chat Widget which allows you to click-to-chat with any available member of the team. We’ve had volunteers staffing the chat for the past two months, answering questions and guiding people in the right direction. We’ve walked people through registration, talked to potential sponsors, and have been able to instantly expand relationships with those who need a little more help or information than what’s on the page. It’s been an incredible experience for all our volunteers to feel intimately involved in the event participants way before the event begins.

John added that some members have been fighting over the “good time slots” just so they can use the feature to interact with the most visitors during active times.

The whole Woopra team will be at OpenCamp all weekend and would love to answer your questions or help you learn more about how Woopra works, and what you would like to see improved in Woopra. Come on down and say hello!

The Apple Store has just released the Woopra iPhone App and you can download it now to use on your iPhone.

Thanks to the incredible development work by Cesar Alaniz and the Woopra team, we’re really proud of the Woopra iPhone App. Here’s what you need to know.

1. Requirements: The Woopra iPhone App requires the Apple iOS4 operating system.
2. Woopra iPhone App is Free: We are currently offering the Woopra iPhone App for free, though it is an advertising supported application. Woopra customers upgrading to a paid plan will no longer see advertisements within either the desktop or iPhone applications. Premium accounts begin at only $4.95 per month and offer more features and functionality.
3. Support and Issues: We’ve tested the first release of the Woopra iPhone App across 3G, 3GS and 4G devices and it seems to be performing excellently. If you encounter any unusual behavior, or have feature requests, please report in the Woopra Forum Mobile Apps section.

Woopra iPhone Features

The Woopra iPhone App currently features four core areas of Woopra tracking and data: Analytics, Live, Map, and Calendar. The key features are:

• Track visitors live
• Track visitors on Google Maps live
• View visitor data on the Google Live Maps
• See the Woopra Calendar daily stat summaries
• See basic Analytics segmentation on visitor and referrer data

This is the first development version of the Woopra iPhone App and we’re working on adding even more. If you have a feature you would like to see added, let us know in the Woopra Forum Mobile Apps section.

First Time Woopra Users

If you are new to Woopra:

1. Sign up for Woopra and add your website.
2. Install the Woopra JavaScript on your site.
3. Download and install the Woopra iPhone App from the Apple Store.

You should be able too begin tracking and viewing your site’s data and visitors in real-time.

Long-Time Woopra Members

1. Download and install the Woopra iPhone App from the Apple Store.

That’s it. You thought there was more?

Hey Woopra enthusiasts, we’ve got an opportunity for you to share your story for an article that Juan Martinez is working on for CRM Magazine.

Juan is working on a story about how people use Web chat in real world business situations, and he and I spoke for a while today about several scenarios in which it can be useful. As you can imagine I can only come up with so many ideas, so we wanted to open it up to the Woopra community and see what kind of new and creative ways that you guys are using chat capabilities!

One particular area of focus for Juan is in the area of “outbound” or proactive chat. In Woopra, this is when you use that little button that says, “Start Chat” to approach one of the visitors on your site.
Read the rest of this entry »

Izzy Hyman and Tim Conley just launched Foolish Adventure, a blog and podcast about creating an online business. The first few hours of their launch was spent watching Woopra track their incoming traffic on the launch site. They edited hours of footage down to just over six minutes.

Their goal in the video is to get 1,000 subscribers. They watched the live number grow and the Live Panel map of visitors arriving. Within the first five minutes, they had 375 people visit with 129 live visitors at one time. They also watched the incoming visitors to track their referrers, tracking who was coming in from Twitter, other blogs, and social media sites. At 26 minutes, there were 941 total visitors and about 300 sign up for their newsletter. At one hour, they had 1,655 visits and 2,774 pageviews, with 457 signed up for their newsletter, moving towards the 1,000 at high speed. Two hours into the launch, 2,490 visits, 4,096 pageviews, and 655 sign ups. Their 1,000 newsletter sign up goal was reached nine hours after the launch with 4,653 total unique visitors and 7,587 pageviews. Impressive!
Read the rest of this entry »

Wow! I’ve got some of the biggest news for the Woopra WordPress Plugin users in a long time! Today we’ve released a brand new version, Woopra WordPress Plugin 1.4.7, which incorporates the ability to keep track of Authors and Categories for reporting purposes!

You can download Woopra WordPress Plugin from the WordPress Plugin Directory. If you have been using an old version, we recommend that you use FTP to delete the old directory and upload the new version manually. You can try the auto-upgrade, but we recommend a clean install for this version, especially if you have been getting errors in the past. If you had errors and chose to install Woopra manually, please remove the Woopra JavaScript from your WordPress Theme first, then install the Woopra WordPress Plugin to avoid double stats.
Read the rest of this entry »

John Pozadzides, CEO of Woopra, published “Analysis: What are the Web’s Top Sources of Referral Traffic?” on ReadWriteWeb showcasing how Woopra was used for recent research for RWW on the real impact of social media on your web traffic.

If there’s one thing we know about Web authors it’s that they are constantly seeking new sources of traffic for their content. It doesn’t matter if you’re a blogger, a marketing manager or a small business owner, there is simply no reason to invest time with content creation and Web design if no one is coming to read it. For this reason, it’s important to figure out where to actually invest time for the greatest ROI.

…the Woopra team provided me with the raw information that I used to create the charts below. This report is based on hundreds of millions of data points collected during the month of June 2010.

Virtually every category of Website is represented in the dataset – education, news, government, SMB, Fortune 500, blogs, adult – and while it clearly doesn’t reflect all of the sites on the Internet, my guess is that it is a statistically significant and representative sampling.

The results analyze the top referrers of traffic, social network referrers, social bookmark referrers, search referrers, and media referrers with some very surprising results.
Read the rest of this entry »

Hey folks, if you weren’t aware yet, the .CO domain names have now been released and people are registering them like crazy!

I would highly recommend that you go and at the very least pick up your primary domain name with a .CO address before someone else grabs it to take advantage of your visitors who forget the M on your .COM address (can you say “domain squatting”?).

Everyone I know uses GoDaddy (so do we) so head on over to GoDaddy now and get your domain. There are also still a LOT of other great names up for grabs so if you’ve been wanting one for a while and all the .COMs were taken you might invest a little time and money in a few choice names for later use.

Here are some Coupon Codes you can use when its time to checkout:

• IAPt3 = 10% off
• IAPtfif1 = 15% off $75
• IAPtft1 = $5 off $30
• IAPtdom1 = $7.49 .com
• IAPth1 = 20% off hosting

Good luck with your domain hunt! Don’t forget we also have discount codes for other GoDaddy domains and more. And tweet me to @johnpoz if you get anything awesome! I’d love to hear about it!

We rolled out another update of the Woopra Web Application today. With more than 200 bugs stomped, we’ve added some great new features, with more on the way.

We’ve introduced a new slick user interface similar to Apple’s look and feel, improving the visual interaction with the Woopra Web Application.

The Live Map information is important and we know you want more helpful information, so we’ve added more visitor details when you click/hover over a visitor pin.

We’ve also worked hard improving the web version for Internet Explorer users. While we understand that you want this to work across all current versions of Internet Explorer, the functionality is very advanced, so we’re got it working flawlessly with Internet Explorer 8+.

However, your best experience using the Woopra web version comes from using Chrome or Firefox. We recommend our users run this application on Google Chrome which has shown in our benchmarks to be 4 times faster than Firefox and more than 10 times faster than Internet Explorer running Woopra.

Read the rest of this entry »

Thanks to the work of our new intern, Mario Achkar, the Woopra WordPress Plugin has been updated and is now available.

If you have been using the Woopra WordPress Plugin, use the auto-update feature to upgrade.

If you deactivated the Plugin and are using the manual method of installing Woopra, please remove the Woopra JavaScript from your site before activating the Plugin. This will avoid double stats tracking.

The Woopra API Key for the Plugin is found in the Woopra Members area for your registered website.

Updates in the Woopra WordPress Plugin include added support for Curl in case fopen is disabled on the server, the setIdleTimeout javascript code fixed, and the API URL has been updated so all requests for analytics should now be working. We’ve added event name to the Woopra JavaScript event tracking and added extra error checks and handling.
Read the rest of this entry »