woopra

We recently shared reviews and highlights of Woopra, and a collecton of video reviews and tutotirals. Those are your words about how you use Woopra. Now it’s our turn.

Our small Woopra team has talked to thousands of people about Woopra, doing interviews, shows, press events, live demonstrations, web demos, and presenting workshops and training programs. Here are some of the highlights over the past two years.

More Interviews by Woopra Team

• MSDN Interview’s John Pozadzides at Web 2.0 San Francisco
• WordCast 70: Sexy Stats: WordCast Interview with Woopra CEO
• Poor Catcus Almanac designates Woopra’s Elie Khoury Person of the Year 2009
• Social Nerdia – John Pozadzides on Woopra, Taking on Google, and the Future of Real-Time Web Analytics (podcast)
• Woopra Interview by John Pozadzides
• The Next Web – Woopra’s co-founder, Elie Khoury, talks to TNW Middle East
• The Woopra Effect on Twit.tv’s net@nite featured John Pozadzides showcasing how Woopra works to the Twit.tv live audience.
• Net@Night – The Woopra Effect
• Cofeebreak Lessons – Woopra’s founding member Elie El Khoury: Changing the Landscape of Web Analytics
• Interview with the Executive Magazine: Cedar Triumph in Cyberspace
• GeekBrief.TV – Introducing Woopra, You’re Gonna Want It
• Sci-tech iloubnan.info – One o’ One with Woopra
• Java desktop spotlight – Interview with Elie El Khoury of Woopra
• Ask Lorelle: Why Woopra is Best Web Analytics Tool Ever
• Robert Sandie – Woopra: Tight Nit Companies
• Terehoff – Interview with John P., onemansblog.com author and Woopra CEO
• theWHIR.com TV: WHIR TV Interviews Founders of Woopra (YouTube Video)
• Interview with John Pozadzides of Woopra on Practical Applications of Real Time Analytics (video)
• Weba Analytics Book – Web Analytics Interview With Woopra Web Analytics
• Tyner Blain interviews John Pozadzides about Woopra, The Web Analytics Challenger

If you would like to talk to our Woopra team to do an interview, please contact us.

Shane from The Rabbit Hole has been working on the next version of the Woopra WordPress Plugin and has announced the first alpha test release for the next version.

If you are among the brave and daring WordPress users, we’d appreciate your help testing Woopra WordPress Plugin 1.5 Alpha (download). However, there are a few things you need to know, so stop by Shane’s announcement for details. You can leave feedback there and on the Woopra Forums.

Those details include that the Woopra WordPress Plugin now requires your server be running S.O.A.P., a very common server application. With help from Pranshu’s excellent work on the Woopra jQuery code, the Plugin now includes jQuery.

Initial tests show the Plugin is faster than ever, reducing the load on the WordPress Administration Panels as well as on your WordPress site.

Shane is working on new features including localization, flash charts, referrers sections, and improved error reporting.

Again, this is test version. We’ll announced the final release soon.

Recently, we shared with you a collection of reviews and highlights on Woopra written by members and fans. A lot of our members also made videos and included Woopra in your videocasts, podcasts, and shows, showing your audience how Woopra works. We’ve also made a few video tutorials and have more planned for the exciting next update of the Woopra Desktop Client.

We love seeing how you use Woopra, learning which features you enjoy and how you gather data and web analytics from your visitors with Woopra.

So here is a list of some of the videos from around the web showing off how you use Woopra, beginning with the video from GeekBrief.TV which introduced Woopra to the world.

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We’ve all seen a lot of stuff on the Internet over the years, and people often throw around the word “amazing”, but in this case I must say I was simply surprised at the fantastic and creative way that Maya Zankoul decided to share her experience with Woopra.

Instead of the ordinary blog post, Maya decided to tell her Woopra story in cartoon form. She painstakingly illustrated a complete storyboard relating her experiences, and as I read it she made me laugh while also capturing some tiny truths which I know that so many of us feel when we use Woopra on a daily basis.

Please stop by her site and pay tribute to this beautiful piece of work. I know she must have spent a lot of time putting this together, so let her know if she got it right for you too.

Oh, and if you’ve told your Woopra story somewhere please let us know so that we can enjoy it and possibly share it with everyone as well!

2009 was an amazing year for Woopra. We opened up our beta access to over 90,000 sites. We came out of beta the end of October, and were thrilled with the commitment and enthusiasm from all those who invested in Woopra with their financial support. We’ve improved Woopra’s speed and handling and optimized the Woopra JavaScript, and improved the efficiency of the Woopra Desktop Client and Woopra Web App. We reintroduced the Woopra Live Chat so it works across a wide range of browsers, totally revamped the Woopra Members area for customizing your Woopra plans and options, and launched our new Woopra Email Reports so you can have customized web analytics delivered to your inbox.

While the improvements in Woopra are often not visible, we’re working behind the scenes constantly to make improvements to Woopra. We love it when people have noticed the changes in features, speed, analytics, custom reports, and respond, especially by sharing glowing reviews, tips, and tutorials on Woopra.

We believe that our members speak louder than we can when it comes to describing and sharing their enthusiasm for Woopra. As we move into our third year of Woopra’s public release, we wanted to honor the work our members have done in spreading the Woopra word with a collection of your articles about Woopra from the past two years.

When you blog about Woopra, we learn more about how you use Woopra through the feedback you give us. If you haven’t chosen Woopra as your web analytics program, these perspectives may give you the insights to help you decide.

We love sharing them with other Woopra Members so they can learn, too. We tweet articles about Woopra on @woopra and share them here on the Woopra blog on a regular basis.

If we’ve missed your article or review, please let us know so we can include it.
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I’m very pleased to announce the creation of three special “coupons” now available to Woopra users to encourage you to use GoDaddy for domain registration and other hosting services. Of course, Woopra works with all hosting providers and registrars, but we are very pleased to pass along special offers from our partners which can save you money on complimentary services.

Going forward, there are three very simple links you can remember in order to rack up discounts with GoDaddy:

• GoDaddy.com/woopra1 will currently get you unlimited $7.49 .com domains
• GoDaddy.com/woopra2 takes 10% off any order!
• GoDaddy.com/woopra3 enables $12.99 standard SSL certificate registrations

I personally have about 100 domains registered with GoDaddy and am looking forward to being able to save a bunch of money on future domain acquisitions.

Hopefully you will all find these links as easy to remember and use as I do. Its as simple as adding “woopra1″, “woopra2″, or “woopra3″ to the end of GoDaddy.com! Yee-haw!

When you arrive at the link you’ll see the discount reflected in the banner on the top left corner of the screen which should last for your whole sessions. Drop me a line if you find this useful or Tweet me and let me know @johnpoz.

A few months ago, we asked our members how they use the Woopra Live Chat. Since then, we’ve been digging into how our Live Chat feature is changing how people connect and communicate with visitors through their website or blog and wanted to share our findings with you. Without a doubt, Woopra’s Live Chat is changing how people connect through their websites with visitors.

The Woopra Live Chat is a feature built into the Woopra Desktop Client. While the conversation is only one way, currently, it’s amazing how creative users have become in connecting with their visitors, breaking down the walls. We’re working on making it two way, so the visitor can initiate the chat from their direction, not just from the webmaster to the visitor.

To use the Woopra Live Chat, click Start a Conversation on the Live panel with any visitor. It pops up a small window asking the visitor if they would like to accept or deny the live chat. If they accept, that window is replaced with a small dialog browser window and the two of you can chat. To customize the chat window look and feel, and even add an avatar, go to the Woopra Members Area > Chat Settings. For more information on using and customizing the Woopra Live Chat, see the FAQ on the Live Chat feature. Read the rest of this entry »

In the November issue of Solopreneur Insider, DeBorah Beatty of Living a Created Life and the Living A Created Life Show talked about managing multiple market sectors, the art of niche marketing. She made a powerful point that many forget in the race to mass market their business.

Until you can mentally sit down for a cup of coffee with your ideal client/customer, until you can close your eyes and see them sitting across the table from you; that means know what they like to eat, how they take their coffee, who they watch on TV and so forth, you won’t know how to approach them.

The fun for me and I hope for you, is the journey to get to know those you most want to attract. Go meet them, greet them, and get to know them intimately.

Web Analytics expert, Avinash Kaushik explained in his article on “Recession Busting Analytics” that we learn more about our business, and our opportunities, with our customers and websites by focusing on the “simple every day things you do to find actionable insights for your company.”

How many times have you heard me talk about limitations of ClickStream data?

Far too often.

One more time: You can try to torture your data and guess. But why not ask your customers?…

Why rely on your opinions and then fall flat on your face? Why try to argue with a HiPPO and let her decide what’s best for your customers?

By getting your customers involved means you magnificently increase the chances that you’ll get it right. More often.

As we’ve developed Woopra, we’ve never lost track of our “ideal customer” for our web analytics program. We have a clear vision of our audience. However, like everyone, it’s too ease to get caught up in the piles of numbers and stats in the hunt for customers. We constantly stop ourselves to remember, it’s about the individuals, our members.
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Yeah! Some of you may have never noticed they were missing, and some of you may have never known we had them, but there was an often ignored Woopra feature that was on the list of things to update – which just got completely overhauled. Namely, the ability to get email reports for any of your site’s stats sent to you on a Daily, Weekly or Monthly basis.

NOTE: This is one of the features that only comes with the paid accounts. The reports generate a lot of load on our servers, especially when we are talking about thousands of them at a time. So if you are on the free plan you can bump up to Bronze for $5 per month and get these reports (among other things).

These stats are fully customizable, and you can choose who should receive them (multiple recipients is perfectly fine too), how often they should be sent, and even which particular stats should be included within the report. Oh, and in case I forgot to mention it, you can also generate an email report on demand whenever you need one.
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I have the unfortunate task of having to report an unusual server outage that affected some clients today. Earlier we noticed some errors coming from one of our core monitoring servers. Shortly thereafter, the server failed to respond. We escalated the issue to our hosting provider who immediately began to triage the situation. Unfortunately, the diagnosis was not good.

It appears that at some point in the day the server, which runs on the Linux operating system, experienced a Kernel Panic. This is the equivalent of the “Blue Screen of Death” in the Microsoft world – otherwise known as a non-recoverable system error.
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