John P.

SSL Tracking Now Available in Woopra

Woopra News  Woopra Plugins  Woopra Tips, October 28th, 2008 by John P.

One of the most requested features for a while has been the need for SSL support. It’s especially important for clients running e-commerce sites who wish to track users through the site and all the way to transaction completion. Well, we’ve got some great news. Woopra now supports SSL encrypted sites!

There is one important caveat to get SSL tracking to work. You must update your Woopra tracking code to the latest version which can be found on your Member’s Area page.

Since SSL has now been enabled, I would like to remind developers that it’s possible to take advantage of our open API to pass real-time information to the Woopra client while tracking users in the Live view. For Example, the e-commerce engine could be made to output variables to Woopra using a very simple format such as:

<script type=”text/javascript”>

var woopra_visitor = new Array();
woopra_visitor['name'] = ‘John Smith’;
woopra_visitor['email'] = ‘john@smith.com’;

var woopra_event = new Array();
woopra_event['sale'] = ‘Baby Buggy - $129.99′;

</script>

We need a few people to give it a try and give us some feedback, so if you’ve got SSL on a site and have been waiting to give Woopra a shot at it, now is the time!

Comments RSS,

24 Responses to “SSL Tracking Now Available in Woopra”

  1. flokass Says:
    October 28th, 2008 at 3:58 am

    very good, unfortunately, is merely my site has still not been confirmed. How long will this take just yet?

  2. Markus Says:
    October 29th, 2008 at 2:14 am

    Sorry for this offtopic comment:
    I really love Woopra and I like the fact that you’re constantly improving the wordpress plugin. But in my opinion you guys publish new versions too frequently. It seems to me that I have to update Woopra for Wordpress on a daily basis ;)

    Best,

    Markus

  3. Zargony Says:
    October 29th, 2008 at 8:16 am

    Tracking of SSL sites - great! That’s the only feature I was missing in Woopra…

  4. Lorelle VanFossen Says:
    October 29th, 2008 at 11:51 am

    @ Markus:

    Thank you. However, remember that Woopra is in beta testing and it is normal for updates to come out much faster than traditional non-beta products. That’s how we keep the beta process flowing out to our beta testers. Compared to most development projects of this age, we are slow to release. But as we get closer to moving out of beta, expect a LOT more updates and releases.

    Also remember that updates to the desktop client are automatic and happen when you close and reopen the program. You have no need to do anything other than that. Updating a brand new WordPress Plugin barely a couple months old as we develop it is a small price to pay when the rest is automatic and no effort. :D

    Thanks again, too, for being one of our beta testers and having patience while we tweak and work on Woopra from all angles. And for giving us the feedback we need to make Woopra even better.

  5. Lorelle VanFossen Says:
    October 29th, 2008 at 11:55 am

    @ flokass:

    As has been mentioned repeatedly, we approve beta testers when we have resources available and we are about to approve the last batch soon, then we will be closing beta testing registration for a limited time to concentrate on development and moving out of beta. With more than 50,000 beta testers, we have a huge support group we need to listen and respond to as we continue with development.

  6. richardcwgate Says:
    October 29th, 2008 at 4:04 pm

    For those who are interested, I have updated my Joomla Woopra module to support the latest updates http://www.all-our-email.com - Richard

  7. dsturgeon Says:
    October 29th, 2008 at 4:29 pm

    Thanks for the update, certainly something I was looking forward to.

    Now, I don’t know if it was just my installation of the code, but after adding the new code to our site and our checkout pages. I’m certainly not an expert but it seems that IE and Firefox are blocking the script on the https pages. Our site is http://www.TopSleepingBags.com, and I would be happy to help out anyway possible.

    Thanks again for the update,
    - David

  8. WordPress 2.6.3 Update Completed » CWF Game Cast Says:
    October 30th, 2008 at 1:47 am

    [...] automatic upgrade plugin making this easy as bulls-eying womp rats on Tatooine. We even updated our Woopra plugin version 1.4.0.3 and finished everything in less than 5 minutes. Version 2.6.3 fixes a [...]

  9. zhomart Says:
    October 31st, 2008 at 11:08 am

    Translated this post on Russian: http://itkaz.ru/woopra-podderzhivaet-ssl-sajty/

  10. Lorelle VanFossen Says:
    October 31st, 2008 at 4:05 pm

    @ zhomart:

    Thank you for translating our content, but in the future, could you ask first. It’s a violation of copyright to translate without permission. Thanks for your enthusiasm.

  11. Lorelle VanFossen Says:
    October 31st, 2008 at 4:07 pm

    @ dsturgeon:

    Have you reported this in the forums? IE and Firefox don’t block scripts, and if they do, they do so because of your individual browser set up. Check that you have installed Woopra correctly. Thanks.

  12. Jonathan Nelson Says:
    November 2nd, 2008 at 10:54 am

    Hi John,
    I just wanted to let you guys know that I launched an open source Ruby on Rails gem (plugin) for Woopra yesterday.

    It’s available for download here: Ruby on Rails Woopra Analytics Gem. People can find out how to install here: Ruby on Rails Woopra Analytics Gem Installation Guide.

    This was my way of thanking you guys for providing such a useful analytics product.

    Best Regards,
    Jonathan

  13. tpfs Says:
    November 3rd, 2008 at 2:53 pm

    I think that the “woopra_id” variable is missing in the new Website Installation Code…

    I can’t get it working for our site… any help would be appreciated!

  14. tpfs Says:
    November 3rd, 2008 at 2:54 pm

    Also John, you mention of an “open API” for developers, but I can’t seem to find it on the Woopra website.
    Maybe it’s because I can’t find it on your site! Can anyone help me?

  15. Viper007Bond Says:
    November 5th, 2008 at 11:10 pm

    Markus: With plugin updating built into WordPress for a while now, is it really that hard to click the upgrade link?

  16. Lorelle VanFossen Says:
    November 6th, 2008 at 12:12 pm

    @ tpfs:

    The API documentation is nearly completion and it should be out soon. Stay tuned.

  17. Lorelle VanFossen Says:
    November 6th, 2008 at 12:12 pm

    @ tpfs:

    Have you checked in the Woopra Forums for help? That’s the place to find it.

  18. Lorelle VanFossen Says:
    November 6th, 2008 at 12:15 pm

    @ Jonathan Nelson:

    Thanks. I’ll add it to the list!

  19. tpfs Says:
    November 6th, 2008 at 1:08 pm

    Hi Lorelle,

    Our regular website is being tracked just fine.
    I found out that my issue is because our eCommerce store is located on a subdomain.

    I’ve read that others on the forum had to add the subdomain as a separate website altogether, which I have just done!

    Now awaiting approval!

    Thanks!

  20. chris12 Says:
    November 6th, 2008 at 3:39 pm

    I have been waiting for approval of my website, its been few weeks now i guess. My site isnt approved. i am excited to check out new features, can anybody let me know how much time does it take to get website approved ?

    Thank you

  21. Lorelle VanFossen Says:
    November 9th, 2008 at 4:02 pm

    @ tpfs:

    We will be approving the last batch soon, so stay tuned.

  22. tpfs Says:
    November 22nd, 2008 at 6:30 pm

    Hi Lorelle,

    Just got approved!
    Thanks! Works great so far.

  23. Peter Says:
    November 25th, 2008 at 5:18 pm

    How do I track “goals” or “events” by assigning them values, or orders from my sales, so that I can analyze which traffic sources or keywords are most profitable? So far Woopra still seems like it tracks things but not much analysis can be done from ecommerce pov. … or am I missing something?

  24. John P. Says:
    December 2nd, 2008 at 2:34 pm

    Peter,

    We’re working on campaign tracking so you should be able to capture and follow those goals in a future version. Stay tuned. ;-)

    John

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