The Customer Analytics Blog
Actionable advice on optimizing the customer lifecycle
Archive for December, 2009
How Can Woopra Help You Better “See” Your Customers?
In the November issue of Solopreneur Insider, DeBorah Beatty of Living a Created Life and the Living A Created Life Show talked about managing multiple market sectors, the art of niche marketing. She made a powerful point that many forget in the race to mass market their business.…
Brand Spankin’ New Email Stats! Come And Get Em’!
Yeah! Some of you may have never noticed they were missing, and some of you may have never known we had them, but there was an often ignored Woopra feature that was on the list of things to update – which just got completely overhauled.…
Server Failure and Progress Report
I have the unfortunate task of having to report an unusual server outage that affected some clients today. Earlier we noticed some errors coming from one of our core monitoring servers. Shortly thereafter, the server failed to respond. We escalated the issue to our hosting provider who immediately began to triage the situation.…
20 Most Frequently Asked Questions for Woopra
The Woopra FAQ has been updated. Months in development as Woopra improved and changed, we’ve worked hard to include as many of your support questions as possible. It also includes a basic Woopra Users Guide/Manual.
The core table of contents are:
About Woopra
Woopra Payment Plans
Installing Woopra
Troubleshooting Woopra
Using Woopra
Woopra Users Guide/Manual
Top 20 Most Frequently Asked Questions of Woopra
Here are what we have determined to be the top 20 questions asked of our Woopra support team:…
Introducing the New Woopra API
We’ve mentioned in the past that Woopra has a public API, and recently we’ve had a great number of requests for access to it. But access to any API is not without its drawbacks.
For example, we have no way to even imagine all of the potential uses that our community of creative developers will come up with to tie systems together with Woopra, and while we want to encourage this, no system can withstand a potentially unlimited onslaught of requests for its resources.…