20 Most Frequently Asked Questions for Woopra
The Woopra FAQ has been updated. Months in development as Woopra improved and changed, we’ve worked hard to include as many of your support questions as possible. It also includes a basic Woopra Users Guide/Manual.
The core table of contents are:
- About Woopra
- Woopra Payment Plans
- Installing Woopra
- Troubleshooting Woopra
- Using Woopra
- Woopra Users Guide/Manual
Top 20 Most Frequently Asked Questions of Woopra
Here are what we have determined to be the top 20 questions asked of our Woopra support team:
- Woopra isn’t working, what do I do?
- How do I change my Woopra paid plan?
- I’m having trouble with my firewall. What port does Woopra use?
- What do the colored dots on the Live Map mean?
- How do I put the Woopra Live Chat on my site so visitors can chat with me?
- Will Woopra slow down my site?
- Can I merge multiple sites into one Woopra site to track their combined stats?
- What is segmentation?
- Does Woopra track subdomains?
- How do I set the time zone in Woopra?
- How do I stop tracking my own visits to my site?
- How do I export the data from Woopra?
- Will Woopra track visitors and events within a frame or iframe?
- I need to move my site to another host. Will Woopra move with me?
- Can I share my Woopra stats with other people or companies?
- How do I transfer my Woopra account to another Woopra Member?
- Adding a site, it’s listed as unavailable. What do I do?
- How do I use the Woopra Live Chat?
- What do I do if Woopra isn’t working
- Woopra isn’t connecting.
In addition to the Woopra FAQ and Woopra Installation Guide, we have extensive information and help in the Woopra Forums as well as here on our blog in the Using Woopra category. We also offer frequent tips and advice on using Woopra on our @woopra Twitter account. If these resources don’t answer your questions, you can always Contact us directly via our contact email form.
We’re always looking for additions to our FAQ, as well as your tips for using Woopra. Let us know if you have a question that needs an answer.
What about the question : “How am I supposed to use Woopra behind a proxy with a SSH tunnel with Putty?” I’m still waiting for a solution…
Lots of good things going here. It would be great to have more control over the way Woopra data is handled in Google Earth. For example, it would be cool to give the pushpins an “expire time” and show recent (but not online) traffic in one color, and the live traffic in another. We’ve often wanted to keep the pins up for an hour or a day, to get a better visual picture of traffic.
lots of good things and features, too bad it isnt free.