Many of you guys may know Trey Ratcliff of StuckInCustoms.com fame, but for those of you who don’t you really should stop by his site and see some of his amazing photography. He specializes in HDR Photos, like the one below, and he’s got the most popular HDR Tutorial on the Internet.
Trey also happens to be a Woopra enthusiast. I’ve heard from many, many people that wherever he travels he’s got Woopra running and is always quick to show it to people. Well, now he’s taken it one step further by putting together the new video review that follows. Thanks for spreading the love Trey! (more…)
In “Controling the Woopra Live Visitor Stream Data,” we showed you how to control what you see in the Woopra Desktop Client’s Live Panel in the live visitor stream. Let’s look closer at how you can filter out the data to pause and focus the real-time data on a specific visitor or group of visitors with the data you are seeking.
To select a visitor and pause them in the live visitor stream, simply click the visitor name in the Live Stream or their name in the left visitor list panel. This removes the rest of the visitor’s from the list, allowing you to focus on a specific visitor. To return the Live Panel to all visitors, click the X at the upper right corner of the panel.
With one visitor selected, note that their visitor ID is in the top Quick Filter bar with the magnifying glass. When you reset the filter, it is blank. This is called a Quick Filter.
Woopra offers a variety of quick filters for the Live Panel to narrow down the data to the specific information you need. Want to know how many people are using Firefox as their browser on your site right now? Want to see how many people are visiting you from France? Just type in the quick filter to restrict the data in the Live Panel to what you are interested in at the moment.
The Woopra Desktop Client’s Live Panel features an overlooked set of tabs we call the Woopra Live Panel Visitor Data Tabs. These tabs control what you see in the real-time live visitor stream, allowing you to expand or condense the data.
The Woopra Desktop Client (installed on your computer) showcases the visitor stream on your site with three sections of data on every visitor:
Visitor Details: Displays visitor country flag, browser icon, operating system icon, IP address, location, company (ISP), language, browser version, platform (operating system) version, screen resolution, and last action. It also includes an optional “Location on Map” with a target on the location of the visitor’s IP.
Navigation Path: Displays the visitor actions through the site with the page title and URL.
Visitor History: Displays the total visits, total actions, average actions per visit, total time spent, and average visit time.
At the top of the Live Panel are four tabs: Visitor Details, Navigation Path, Visitor History, and Location on Map. By clicking these tabs, the Woopra Desktop Client displays or hides the three sections from the Live view, with the optional map on the Visitor Details section.
The video below shows how all this works.
Many Woopra Members want only to see the visitors in a condensed list and not all the details, trying to get a sense of how many visitors are on the site, or just because they like a clean look so they can focus on a single visitor at a time. Others want to see everything.
When you just select the Navigation Path, with the rest turned off, you can get a sense of how people are moving through your site without the other distracting information. With just the Visitor History selected, the information changes again, revealing new insights on how often people return, how long they stay on the site, etc.
It’s up to you how you want to view the visitors as they move through your site tracked by Woopra.
One of the questions I continually get asked to address for people is, “Why do the stats from provider A not match the stats from provider B?” Often this is when comparing Woopra to another analytics provider like Google.
I have touched on this topic in the past a couple of times, but we’re going to expand on it further today:
There are a variety of different analytic systems in use today. Some, like Woopra, employ a JavaScript which sends information back to a central datacenter. Some, like Mint, store information in your own local database. Still others, like Analog, rely on reading the server log files that are collected by and stored directly on most Web servers. And finally, some services have you install a simple image file which keeps count of the number of times a page is loaded.
No method is wrong, but there are certainly differing degrees of accuracy and reliability associated with each, as well as differing amounts of data collected. For the purposes of this discussion I’m going to assume that we have chosen to use a JavaScript based tracking system and then compare and contrast it to other methods. (more…)
With the introduction of Woopra 1.4, we introduced a new feature to help you track your Woopra Plan status. Let’s take a closer look at it to help you better understand how it works.
There are two ways to track your pageviews with Woopra. On the Woopra website’s Members Area > Edit Settings > Package, you can check the status of your site’s account.
With Woopra 1.4, you can now check immediately on the Woopra Desktop Client installed on your computer.
On each site in the Woopra Desktop Client, across the top area above the various panel views is a chart showing you the status of your site’s account and the number of days in the cycle that have past. (more…)
One of the new features announced in the release of Woopra 1.4 is the new single simultaneous login. Like many programs handling sensitive data, we’re now permitting only one login at a time by a single user, protecting your sensitive site data.
Several clients expressed concerns about simultaneous logins, so we chose to limit them for two main reasons.
Some clients complained that they suspected unauthorized users of accessing their stats remotely. But they had no way to verify this. So we built a reporting function that tells you if someone else logs in from a remote location, and if so, from which IP address.
We also wanted to increase the speed and efficiency of Woopra. If you are logging in from a second location, we assume it’s safe to free up the resources from the first location. This helps improve the service for all users.
