The Customer Analytics Blog

Today, we rolled out Woopra 2.5 which was localized into 90 languages. We have built a translation framework that allows our users to contribute fixes and hopefully get all the languages covered as we push new releases. Our UI has been rebuilt to support Right To Left languages like Arabic and the the application will be re-localized as you change your language (you don’t even have to reload Woopra).…

Dear Woopra users,
You may have noticed a glitch in your stats yesterday. I’m writing this blog post to explain what exactly happened.
Yesterday, our CDN Origin server crashed for some reasons that we’re still trying to identify. The CDN Origin is a server hosted at the Woopra Data Centers that dispatches static files (including the Javascript tracking codes) to EdgeCast CDN servers in different locations in the world to deliver our tracking code to your visitors as fast as possible.…

Today, I’m going to explain how to use Woopra Custom Events to track when visitors like something on your website through the Facebook Like Button.
First of all, you need to use the XFBML script to add the Facebook Like Buttons on your website.…

Two weeks ago, we announced Labels, a new feature that allows you to label your visitors dynamically based on filters. Today, we are extending this feature to introduce Desktop Notifications.
For those who have been using our Java Desktop Application, you’re probably familiar with the built-in Notification System.…