The Customer Analytics Blog

Woopra 2.5.3 is another minor update to Woopra 2.5 which includes numerous bug fixes including:

Fixed crash on Safari after logging in. This was caused by the Flash socket being loaded dynamically from the cached files. Emptying cache is recommended.
Fixed the chat menu.…

Today, we rolled out Woopra 2.5 which was localized into 90 languages. We have built a translation framework that allows our users to contribute fixes and hopefully get all the languages covered as we push new releases. Our UI has been rebuilt to support Right To Left languages like Arabic and the the application will be re-localized as you change your language (you don’t even have to reload Woopra).…

Dear Woopra users,
You may have noticed a glitch in your stats yesterday. I’m writing this blog post to explain what exactly happened.
Yesterday, our CDN Origin server crashed for some reasons that we’re still trying to identify. The CDN Origin is a server hosted at the Woopra Data Centers that dispatches static files (including the Javascript tracking codes) to EdgeCast CDN servers in different locations in the world to deliver our tracking code to your visitors as fast as possible.…

Two weeks ago, we announced Labels, a new feature that allows you to label your visitors dynamically based on filters. Today, we are extending this feature to introduce Desktop Notifications.
For those who have been using our Java Desktop Application, you’re probably familiar with the built-in Notification System.…

Many of you have been asking “What’s going on with the Woopra Desktop Application?” We know it’s been a while since we pushed out an update to the desktop application, but we also know it’s a key feature that separates Woopra from its competitors.…

As we promised last week, we are introducing today an amazing and major new feature to Woopra – Labels. With Labels, you can segment your visitors in real-time.
Labels
Are you familiar with the Labels in Gmail? The concept of Labels in Woopra is very similar except that a Woopra Label is dynamic – which means a Label is never stuck on a visitor, it’s updated dynamically as the visitor navigates through your website.…

We have rolled out today a new website design and we’re so excited about it!
The goal of the redesign is to organize the information and make it easier for you to access our knowledge base.
For the next couple of days, you may notice some incomplete pages, minor glitches or empty pages.…

ReadWriteWeb’s 2010 in Review features the best products of 2010 as selected by the ReadWriteWeb staff and fans. Richard MacManus' Top 10 Web Products of 2010 highlights his personal favorites, including Woopra among iPad, Facebook, Instapaper, Chrome, Evernote, TweetDeck, and others.…

The Woopra WordPress Plugin has been updated to version 1.5.
The newest version of the Woopra WordPress Plugin includes the new Asynchronous JavaScript deployment and Author and Category tracking.
We’ve also fixed a few minor bugs that existed with custom event tracking and server hosts using PHP 5.3.…

Howdy Woopra fans! An important update to the Woopra tracking script was just implemented which should really help improve performance on your Websites. Our embedded javascript code has been updated to enable asynchronous communication between your site and the Woopra servers.…