Archive for the ‘Woopra Tips’ Category

Woopra Desktop Client: Applying Filters to the Live Panel

Monday, April 26th, 2010

Woopra Live PanelIn “Controling the Woopra Live Visitor Stream Data,” we showed you how to control what you see in the Woopra Desktop Client’s Live Panel in the live visitor stream. Let’s look closer at how you can filter out the data to pause and focus the real-time data on a specific visitor or group of visitors with the data you are seeking.

To select a visitor and pause them in the live visitor stream, simply click the visitor name in the Live Stream or their name in the left visitor list panel. This removes the rest of the visitor’s from the list, allowing you to focus on a specific visitor. To return the Live Panel to all visitors, click the X at the upper right corner of the panel.

With one visitor selected, note that their visitor ID is in the top Quick Filter bar with the magnifying glass. When you reset the filter, it is blank. This is called a Quick Filter.

Woopra offers a variety of quick filters for the Live Panel to narrow down the data to the specific information you need. Want to know how many people are using Firefox as their browser on your site right now? Want to see how many people are visiting you from France? Just type in the quick filter to restrict the data in the Live Panel to what you are interested in at the moment.

Woopra Live Panel - Filter
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Controlling the Woopra Live Visitor Stream Data

Wednesday, April 21st, 2010

The Woopra Desktop Client’s Live Panel features an overlooked set of tabs we call the Woopra Live Panel Visitor Data Tabs. These tabs control what you see in the real-time live visitor stream, allowing you to expand or condense the data.

The Woopra Desktop Client (installed on your computer) showcases the visitor stream on your site with three sections of data on every visitor:

  1. Visitor Details: Displays visitor country flag, browser icon, operating system icon, IP address, location, company (ISP), language, browser version, platform (operating system) version, screen resolution, and last action. It also includes an optional “Location on Map” with a target on the location of the visitor’s IP.
  2. Navigation Path: Displays the visitor actions through the site with the page title and URL.
  3. Visitor History: Displays the total visits, total actions, average actions per visit, total time spent, and average visit time.

At the top of the Live Panel are four tabs: Visitor Details, Navigation Path, Visitor History, and Location on Map. By clicking these tabs, the Woopra Desktop Client displays or hides the three sections from the Live view, with the optional map on the Visitor Details section.

The video below shows how all this works.

Many Woopra Members want only to see the visitors in a condensed list and not all the details, trying to get a sense of how many visitors are on the site, or just because they like a clean look so they can focus on a single visitor at a time. Others want to see everything.

When you just select the Navigation Path, with the rest turned off, you can get a sense of how people are moving through your site without the other distracting information. With just the Visitor History selected, the information changes again, revealing new insights on how often people return, how long they stay on the site, etc.

It’s up to you how you want to view the visitors as they move through your site tracked by Woopra.

Woopra Helps Track Live Streamed Church Service

Monday, February 22nd, 2010

Ian Beyer of Streaming My Consciousness was thrilled was there when an ice storm hit his Kansas United Methodist Church of the Resurrection keeping people home. That’s when his online streamed service events really crank up the pressure to perform.

My first indication that this was going to be a big event was Woopra showing 30 people on the web page half an hour before we start sending any kind of video (which is itself 75 minutes before we actually start the morning service). Usually there are two or three. Fifteen minutes after we started sending video, we were already cranking out 20-30 streams (again, we usually only have a small handful at this point).

As the frozen community stayed home, he and his team at the church cranked up their servers to stream the event live to those huddled safely in their homes in front of their computers, and to help customize the service for the audience. “The live map is a tremendously valuable tool. We’re able to greet specific locales from the pulpit.”

Woopra Live Map of Spike in traffic with church live stream event

As the traffic spiked three to four times the normal levels, Beyer took a few minutes to capture a dramatic screenshot of the Woopra Live Map he had running during on a separate monitor, and tweeted it:

Love what @woopra does for us! http://twitpic.com/14km3r on a busy morning at @rezlive!

Tweet about Woopra tracking traffic spike

Monday morning, he published “Anatomy of an Online Worship Service” to share the lessons learned from the event and how he used Woopra to track the load on the servers and get ahead of the game rather than behind.
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Starting Over: How to Reset Your Woopra Stats to Zero

Tuesday, February 16th, 2010

The testing of the new site is over and you are ready to launch.

You’ve made massive changes to the site’s design and you want to track only the new results, free from the past.

Your work on the customer’s site is over and now it’s time for them to take over.

You’ve bought a new site and you want to track forward from here.

You’ve poked and prodded things around and now it’s just time for a fresh start.

Just because you can.

After putting a site through a torture test with web development, web designers, SEO consultants, and just those who like to tweak a little too much, many Woopra Members want to erase the past and just start over tracking with Woopra.

Woopra Reset StatsThere are many reasons why you may want to clear all your historical stats in Woopra and start tracking visitor activity fresh.

To reset your website’s stats to zero with Woopra:

  1. Go to Woopra Members site settings.
  2. Choose Reset Stats from the setting options.
  3. Enter your account password.
  4. Click Reset Stats.

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Woopra Video and Tutorials Highlights

Wednesday, January 27th, 2010

Recently, we shared with you a collection of reviews and highlights on Woopra written by members and fans. A lot of our members also made videos and included Woopra in your videocasts, podcasts, and shows, showing your audience how Woopra works. We’ve also made a few video tutorials and have more planned for the exciting next update of the Woopra Desktop Client.

We love seeing how you use Woopra, learning which features you enjoy and how you gather data and web analytics from your visitors with Woopra.

So here is a list of some of the videos from around the web showing off how you use Woopra, beginning with the video from GeekBrief.TV which introduced Woopra to the world.

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How to See Visitors from Woopra on Google Earth

Wednesday, October 7th, 2009

Google EarthOne of the cool features of Woopra that was never documented is the KML server. Your Woopra on the desktop can serve KML files over http.

We are using the port 9565 (WKML) to serve KML over http. All you have to do is to use the following url:


http://<localhost>:9565/<mywebsite.com>

Let’s go over the setup step by step:

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Tracking Immediate Response to Email Campaigns with Woopra

Tuesday, September 29th, 2009

Analytics reports offers a variety of data breakdowns, especially when it comes to referrer traffic. It’s critical you know where your traffic is coming from so you can direct your energies in new directions, or away from those that don’t work.

Many websites and blogs offer email announcements, alerts, notifications of new content, blog posts by email, and newsletter, but few analytics programs give a clear breakdown of the immediacy of the response to those emails.

In a recent email campaign, we tested the response with Woopra’s Live Map.

Tracking Email Response with Woopra Live Map feature

The Woopra Live Map is viewed in two ways, from within the Live Panel and expanded via the arrow in the upper right corner to a full screen view. The radar rings show real-time visitor activity, as well as the name of the web page they’ve landed on, and the referrer. By hovering the mouse over the dots, the location of the visitor is shown. If there is more than one visitor from a location, the mouse hover shows the number of visitors in parentheses.

Within in both views, you can click and drag to move the map, and scroll in and out on your mouse to zoom in or out for a closeup perspective on the Woopra Live Map. Watching the map live, you can also tell when one region is waking up and the other is going to sleep as the traffic shifts globally with the time zones.
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Troubleshooting Woopra: Stress Test Your Site First

Thursday, May 21st, 2009

A record was broken for me recently on the Woopra Forums. A Woopra member was having trouble with Woopra not working properly and a quick validation check of their XHTML code found 3,510 Errors, 359 warnings, a new record for validation errors in my book.

Example validation page with 3510 Errors and 359 warningsIf isn’t working right, if you are not getting the Woopra desktop client or web app to track your site, if the numbers are messed up, or you are getting errors on your site which you would like to blame on Woopra, please take a moment to validate your site’s code to ensure that there is nothing getting in the way of Woopra’s JavaScript doing it’s job.

While Woopra is still in beta testing, and things still go bump in the statistical night, let’s rule out site code errors first so we can dig deeper into resolving the real issue with Woopra.

If you are unfamiliar with how to validate your site’s code, here are some basic steps.

  1. Go to The W3C Markup Validation Service or one of the validation sites listed below.
  2. Type in the full URL/Address of your site.
  3. Click the submit button.

Or you can install the Web Developer or Firebug Firefox Extensions for Firefox, or something similar for other web browsers, that will automatically help verify code semantic issues.

The resulting report usually contains links to help you problem solve the errors and issues. Once these are resolved, check Woopra again to see if it is working properly. If not, please report the issue in the Woopra Forums after you search for a solution. Let us know you’ve validated the site.

Validating your site’s code has more benefits than just getting it to work with Woopra. Search engines can move through your site quickly and easily with clean code. Pages will render better across most browsers making it easier for people to access and read your site. And Google’s PageRank loves clean code and rewards it.

Validate your site’s code after making any significant changes or on a regular basis to make sure nothing has crept in that could be causing problems under hood. Consider it part of a regular site tune up.

Site Validation Tools

Download the Woopra 1.3 RC2: The Final Release Candidate

Sunday, May 3rd, 2009

Thanks again to everyone who has been testing the new Woopra 1.3 release candidate, and we appreciate all of the feedback. Today we’re releasing the second, and final release candidate before the forced mass upgrade from the 1.2 release.

This new release candidate is a highly recommended update for everyone running 1.3 RC1, and it’s also much more stable than the 1.2 release so if you’ve been having any problems on 1.2 you may wish to download and manually install this update.

Woopra Light Theme

New Features:

New Features

  • This release adds a new theme editor which adds the ability to create your own themes
  • In addition to the ability to create themes, we’ve added a new Woopra Light Theme
  • The final 1.3 release will include the ability to share themes with the community, so get your themes ready for sharing!
  • A new Quick Stats feature resides at the top, and this functionality will be expanded prior to the final release.

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Use Historical Visitor Data to Predict Successful Future Content

Tuesday, March 10th, 2009

I was sitting back and examining some of my site’s statistics today in the brand new version of the Woopra client, which we’ll be releasing to you all very, very soon, when I realized that I was looking at some very valuable analytical data that might be worth sharing.

I’m not sure how many people have paid attention to the detail available on the LIVE tab of the Woopra client, but there are a couple of great ways to get valuable information out of that area.

First of all, there are several icons present just below the live map and above the list of visitors. Selecting those icons will display the visitors based on their various characteristics such as what Web browser they are using, or what page they are viewing.


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