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People View

Overview

The People View feature lists all the customers who have visited your website and allows you to filter through them in order to view different segments of visitors and customers. For example, you may want to obtain the list of customers who have canceled their accounts in the last month. The People View enables you to do this.

Visitors ViewYou will notice that in this view, customers will be tagged with any Labels you have created for which they fit the criteria. Additionally, if you click on any of the customers in the list, their Customer Profile will open to the right.

The People View feature can be found by clicking the people icon in the left-hand panel of the Woopra web app.

Viewing Visitors in Real-Time

This default view is a real-time list of visitors online now as they perform actions on your website.

  1. Go to the People View feature in the Woopra web app by clicking the people icon in the left-hand panel
  2. Click on the drop-down menu at the top and select “Online Now”
  3. You will now see a real-time list of all visitors who are currently on your website. Any Labels you have created will be attached to the visitors who fit the criteria
  4. You may click on any visitor in this list to see their Customer Profile

Viewing All Visitors

This view lists all the customers who have visited your site in order of their last login time.

  1. Go to the People View feature in the Woopra web app by clicking the people icon in the left-hand panel
  2. Click on the drop-down menu at the top and select “All Visitors”. You will now see the list of all visitors of your website, both on and offline. Any Labels you have created will be attached to the visitors who fit the criteria
  3. You may click on any visitor in this list to see their Customer Profile

Viewing Custom Segments

You will notice that any Labels you have created will be pre-populated in the drop-down menu. If you select one of these, the list will filter out only that segment of customers. You may also create a new segment by following the tutorial below.

  1. Go to the People View feature in the Woopra web app by clicking the people icon in the left-hand panel
  2. Click on the drop-down menu at the top and select “New Segment”. You will notice that a blue bar with the text “People who are + and did +” has now appeared directly above the drop-down menu. By clicking on the + icons, you will be able to add filters that will define this segment. For more information on filters, please read the segmentation manual.
  3. Once you have defined your filters, you will see the list of all visitors who match your chosen criteria. You may also choose to save this segment as a Label so that you may use it in the future by clicking the “Save As Label” button, located on the right of the blue bar.
  4. Any Labels you have created will be attached to the visitors who fit the criteria
  5. You may click on any visitor in this list to see their Customer Profile

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