http://www.woopra.com/forums/ Woopra Forums: Forum: Bug Reports - Recent Posts en Mon, 01 Dec 2008 22:25:58 +0000 http://www.woopra.com/forums/topic/exclude-url-query-parameters-1#post-6481 Sun, 30 Nov 2008 18:09:13 +0000 bier 6481@http://www.woopra.com/forums/ <p>Solved! The query parameters were not correctly specified. </p> http://www.woopra.com/forums/topic/exclude-url-query-parameters-1#post-6480 Sun, 30 Nov 2008 17:58:34 +0000 bier 6480@http://www.woopra.com/forums/ <p>For my website I have specified toe exclude the URL Query parameters. Still I see in Analytics - Pages - Popular Pages, a page reported with different query parameters. So the parameters are not excluded. </p> http://www.woopra.com/forums/topic/case-sensetive-urls#post-6468 Sat, 29 Nov 2008 17:39:08 +0000 963369 6468@http://www.woopra.com/forums/ <p>I also have the same problem with woopra not being case sensitive. I mod rewrite urls and on some occasions use an url friendly version of base64 which uses both upper and lower cases and if one of the cases is wrong it really throws everything off. </p> http://www.woopra.com/forums/topic/what-went-wrong#post-6459 Fri, 28 Nov 2008 10:20:34 +0000 friz 6459@http://www.woopra.com/forums/ <p>Basles.be<br /> Woopra 1.2beta<br /> winXP Pro SP2</p> <p>Today Woopra starting doing strange things.</p> <p>I'm having trouble logging in. Once logged in Woopra showed both my sites twice. Then I got logged out again.<br /> After logging in again, I was back to 2 sites, but Woopra logged out again for my second site muziekvod.tv.<br /> After that basles.be lost the connection. etc etc</p> <p>Sometimes no referrers are showing in the live window.</p> <p>Visitors don't always appear immediately in the live window. Sometimes they appear after several clicks.</p> <p>Data showing double in "Live &gt; visitors" and/or "Live &gt; content"</p> <p>"Dashboard &gt; my referrers" isn't updating. Sometimes the data resets. One referrer showed 3, then when a new visitor visited my site, it went back to 1. </p> <p>I wanted to take some screenshots, but got logged out again.... </p> http://www.woopra.com/forums/topic/indexhtm-indexhtml-defaultapx#post-6446 Thu, 27 Nov 2008 18:30:21 +0000 bier 6446@http://www.woopra.com/forums/ <p>These (default) pages are also not include in Analytics - Pages - Directories </p> http://www.woopra.com/forums/topic/new-referrers-not-updating#post-6434 Thu, 27 Nov 2008 00:31:10 +0000 void64 6434@http://www.woopra.com/forums/ <p>Me 2. I get no updates on "Referrers", "Searches", or the "Map" view while on the dashboard. In "Live" the map works fine, but nothing ever shows on the dashboard.</p> <p>Update: logging off and back on made changes appear on the dashboard, but it still won't work in real-time. Also, log-off/on made me loose my previously defined events, and I had to recreate them :(. </p> http://www.woopra.com/forums/topic/cookies-blocked-from-sec1woopracom#post-6431 Wed, 26 Nov 2008 19:18:31 +0000 peter sculley 6431@http://www.woopra.com/forums/ <p>I've added the new SSL aware Woopra code. We have just the one SSL page (a feedback form page) and, while the issue with the secure/non-secure notification in IE has been addressed, I'm still getting the Privacy icon in the status bar showing the red alert. When you double click it, the Restricted sites list appears with sec1.woopra.com listed 4 times and details showing cookies have been blocked. </p> http://www.woopra.com/forums/topic/mutiple-domain-names#post-6427 Wed, 26 Nov 2008 18:07:44 +0000 bier 6427@http://www.woopra.com/forums/ <p>I have multiple domainnames pointing to the same website, eg. <a href="http://www.brouw-bier.nl" rel="nofollow">http://www.brouw-bier.nl</a> and <a href="http://www.amateurbrouwen.nl" rel="nofollow">http://www.amateurbrouwen.nl</a>. The hits are registered on my account brouw-bier.nl, but not on amateurbrouwen.nl. Make the analytics not on domain name but on account id. </p> http://www.woopra.com/forums/topic/german-umlaute#post-6400 Tue, 25 Nov 2008 11:24:13 +0000 friz 6400@http://www.woopra.com/forums/ <p>Also the "è" isn't showing correctly </p> http://www.woopra.com/forums/topic/analytics-lots-of-info-missing-and-a-bug#post-6399 Tue, 25 Nov 2008 11:20:52 +0000 friz 6399@http://www.woopra.com/forums/ <p>Looks like "Analytics &gt; pages &gt; downloads" is losing data.<br /> Yesterday, a file was downloaded several times. Today it isn't in the list anymore. </p> http://www.woopra.com/forums/topic/https-site-stats-not-recording-today#post-6392 Tue, 25 Nov 2008 06:05:44 +0000 paellaco 6392@http://www.woopra.com/forums/ <p>I have noticed this too - so I have taking the woopra script out of the ssl pages at present </p> http://www.woopra.com/forums/topic/https-site-stats-not-recording-today#post-6391 Tue, 25 Nov 2008 04:39:00 +0000 dmackland 6391@http://www.woopra.com/forums/ <p>I set up a new site using the https code yesterday and it worked a dream - today nothing. It seems to take ages to connect to <a href="https://sec1.woopra.com" rel="nofollow">https://sec1.woopra.com</a> but nothing is being reported in the window application. </p> http://www.woopra.com/forums/topic/woopra-code-in-footer-crashed-all-of-my-websites#post-6385 Mon, 24 Nov 2008 19:41:23 +0000 mckoss 6385@http://www.woopra.com/forums/ <p>I also saw frequent page load delays when installing the Woopra code at the bottom of my page. I've had to temporarily remove it until this gets resolved. </p> http://www.woopra.com/forums/topic/woopra-code-in-footer-crashed-all-of-my-websites#post-6379 Mon, 24 Nov 2008 16:49:43 +0000 Positive Ventures LLC 6379@http://www.woopra.com/forums/ <p>Today, all of my websites (4) coded with Woopra crashed when customers went to checkout. Checkout either did not display or the customer received a runtime error. The problem was fixed by removing the Woopra code from the footer. Can you tell me if there is a reason for this sudden failure? </p> http://www.woopra.com/forums/topic/case-sensetive-urls#post-6378 Mon, 24 Nov 2008 16:20:14 +0000 repairmyguitar 6378@http://www.woopra.com/forums/ <p>On the main dashboard it shows the Page Title &#38; Page Url. Woopra is making the URL all lowercase. Since this is technically not the page the person is on, when I double click it fails. I know its b/c I'm using '=' in the SQL and not 'like' or 'binary' but what is the benefit to Woopra of being coded to make the URL lower. Why not just leave it be to avoid mysql problems?</p> <p>It also isn't pulling the trailing / from the url. This might not affect the average site owner but those of us using mod rewrites in the htaccess file it makes the url fail.<br /> Thanks,<br /> Eric </p> http://www.woopra.com/forums/topic/german-umlaute#post-6369 Mon, 24 Nov 2008 03:43:11 +0000 helmich 6369@http://www.woopra.com/forums/ <p>in Europe there are al lot of letters with double-points on the top (like Zürich) - they are called "Umlaute". In Woopra-Client these "Umlaute"-letters are not showed correctly (UTF-8-Problem?). </p> http://www.woopra.com/forums/topic/exclusion-of-my-ip-not-working#post-6338 Sun, 23 Nov 2008 10:18:51 +0000 atweed 6338@http://www.woopra.com/forums/ <p>When I originally installed Woopra, everything worked just fine. I set up the program in the Dashboard of my Wordpress site to EXCLUDE administrator visits (i.e. my visits.) Worked great for about 8 hours. Suddenly, my visits started showing up.</p> <p>I went to the footer and found that the Woopra code had disappeared from my template. Added it again. Then I double checked that "Exclude Administrator Visits" was checked in my WP dashboard. It was. I even requested a new API.</p> <p>I'm still getting all my visits tracked which is throwing off all my statistics. </p> http://www.woopra.com/forums/topic/site-approved-email-but-not-showing-in-admin#post-6283 Sat, 22 Nov 2008 10:34:43 +0000 flokass 6283@http://www.woopra.com/forums/ <p>BUG FIXED! </p> http://www.woopra.com/forums/topic/site-approved-email-but-not-showing-in-admin#post-6269 Sat, 22 Nov 2008 10:12:10 +0000 flokass 6269@http://www.woopra.com/forums/ <p>see <a href="http://www.woopra.com/forums/topic/my-unapproved-site-disappeared" rel="nofollow">http://www.woopra.com/forums/topic/my-unapproved-site-disappeared</a> </p> http://www.woopra.com/forums/topic/site-approved-email-but-not-showing-in-admin#post-6268 Sat, 22 Nov 2008 10:11:11 +0000 lukemccoy 6268@http://www.woopra.com/forums/ <p>I just got an email saying lukemccoy.com was approved but when I log into the admin I don't see it. </p> http://www.woopra.com/forums/topic/renaming-a-web-site-to-one-letter-domain-causes-internal-error-on-wwwwoopracom#post-6220 Fri, 21 Nov 2008 08:13:50 +0000 discordia 6220@http://www.woopra.com/forums/ <p>Hi,</p> <p>Just got a beta account for my domain 2.nu. When I realized that the account did not work for subdomains of 2.nu (which was what I was planning to monitor), i renamed, under Edit Website Settings: Rename your Website: the website to s3.2.nu, hoping that it would get Woopra to work for that subdomain instead. As that did not seem to change what Woopra monitored, I decided to rename back to 2.nu. This caused a 500 internet server error:</p> <p>On Edit Website Settings:</p> <p>Rename your Website:</p> <p>HTTP Status 500 -</p> <p>type Exception report</p> <p>message</p> <p>description The server encountered an internal error () that prevented it from fulfilling this request.</p> <p>exception</p> <p>org.apache.jasper.JasperException: java.lang.NullPointerException<br /> org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:522)<br /> org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:416)<br /> org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:337)<br /> org.apache.jasper.servlet.JspServlet.service(JspServlet.java:266)<br /> javax.servlet.http.HttpServlet.service(HttpServlet.java:803)</p> <p>root cause</p> <p>java.lang.NullPointerException<br /> org.apache.jsp.editwebsite_jsp._jspService(editwebsite_jsp.java:399)<br /> org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)<br /> javax.servlet.http.HttpServlet.service(HttpServlet.java:803)<br /> org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:374)<br /> org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:337)<br /> org.apache.jasper.servlet.JspServlet.service(JspServlet.java:266)<br /> javax.servlet.http.HttpServlet.service(HttpServlet.java:803)</p> <p>note The full stack trace of the root cause is available in the Apache Tomcat/6.0.16 logs.<br /> Apache Tomcat/6.0.16</p> <p>Patrik </p> http://www.woopra.com/forums/topic/searching-for-exact-ip-failed#post-6219 Fri, 21 Nov 2008 06:20:06 +0000 hotelius 6219@http://www.woopra.com/forums/ <p>When I do a search on a specific IP from woopra.exe: it does not work, although I have had many visits from that IP (ALL COUNTRIES and the rest of the fields blank) If I add the country, it doesn't work either... </p> http://www.woopra.com/forums/topic/new-referrers-not-updating#post-6216 Fri, 21 Nov 2008 04:00:55 +0000 ncarey 6216@http://www.woopra.com/forums/ <p>I'll add to this. I guess it was about a week ago perhaps 2 weeks that my referrers stopped updating also. </p> <p>When I search recent visitors it will show the referring websites but the "my referrers" window on the dashboard does not update. </p> <p>If I exit the program and restart it, it will show the last 3 or so but will not continue to update. </p> <p>Ned Carey </p> http://www.woopra.com/forums/topic/selecting-time-period#post-6213 Thu, 20 Nov 2008 19:02:59 +0000 bier 6213@http://www.woopra.com/forums/ <p>In Search and Analytics - &lt;any tab&gt;, if you want to select a period, you first has to scoll to let in the time bar, before the default selected period is visible/updateable. Make the default (Last 30 Days visible) visible in the timescale. </p> http://www.woopra.com/forums/topic/indexhtm-indexhtml-defaultapx#post-6212 Thu, 20 Nov 2008 18:52:35 +0000 bier 6212@http://www.woopra.com/forums/ <p>Woopra doesn't see that index.htm, index.html, default.apx, /, are in fact the same destination. Even if I go to <a href="http://www.brouw-bier.nl/" rel="nofollow">http://www.brouw-bier.nl/</a>, I get 2 hits. One on '/' and one on '/default.aspx'!!! </p> http://www.woopra.com/forums/topic/page-title-not-exported#post-6211 Thu, 20 Nov 2008 18:47:52 +0000 bier 6211@http://www.woopra.com/forums/ <p>If you choose to export data in Analytics - Pages - &lt;any tab&gt;,</p> <p>in the export file the Page Title is not shown. Instead of the Page Title, I get the URL again. </p> http://www.woopra.com/forums/topic/wp-23-gt-26-plugin-upgrade-error#post-6204 Thu, 20 Nov 2008 15:14:43 +0000 senlin 6204@http://www.woopra.com/forums/ <p>same here, any idea(s)?<br /> using woopra 1.4.0.3 on WordPress 2.6.3 </p> http://www.woopra.com/forums/topic/new-referrers-not-updating#post-6199 Thu, 20 Nov 2008 10:35:10 +0000 friz 6199@http://www.woopra.com/forums/ <p>Same here. "My referrers &gt; new" did not update and now all are gone. </p> http://www.woopra.com/forums/topic/new-referrers-not-updating#post-6192 Wed, 19 Nov 2008 20:40:21 +0000 mmoyer 6192@http://www.woopra.com/forums/ <p>For about a week the "New Referrers" did not change. I know we have many new referrers every day. All of the sudden today, all the old new referrers were gone and 11 new ones showed up. Any ideas on how to fix this problem?</p> <p>Thanks </p> http://www.woopra.com/forums/topic/average-time-spent-by-page#post-6184 Wed, 19 Nov 2008 09:33:38 +0000 friz 6184@http://www.woopra.com/forums/ <p>Here it's -162727.58% at this time :D </p>