http://www.woopra.com/forums/ Woopra Forums: Forum: Windows Software - Recent Posts en Mon, 01 Dec 2008 22:22:30 +0000 http://www.woopra.com/forums/topic/cannot-connect-to-my-website#post-6466 Sat, 29 Nov 2008 12:20:36 +0000 Lior 6466@http://www.woopra.com/forums/ <p>likewise :) for two weeks now </p> http://www.woopra.com/forums/topic/cannot-connect-to-my-website#post-6461 Fri, 28 Nov 2008 11:04:11 +0000 Rock_The_Ice 6461@http://www.woopra.com/forums/ <p>Ditto the above posters... </p> http://www.woopra.com/forums/topic/cannot-connect-to-my-website#post-6460 Fri, 28 Nov 2008 10:39:30 +0000 volume4 6460@http://www.woopra.com/forums/ <p>I am starting to experience the same problem. </p> http://www.woopra.com/forums/topic/connecting-to-woopra-taking-forever-not-connecting#post-6339 Sun, 23 Nov 2008 10:56:26 +0000 Pistos 6339@http://www.woopra.com/forums/ <p>Hope this helps others. On Windows XP, after pressing the Login button, Woopra was getting stuck on "Connecting to Woopra", and never successfully connecting. Here's how I fixed it:</p> <p>1) Close Woopra.<br /> 2) Open the Windows Task Manager (Ctrl-Shift-Esc).<br /> 3) Under the Processes tab, search for any leftover Woopra.exe instances (sort by Image Name).<br /> 4) Terminate them.<br /> 5) Reopen Woopra.</p> <p>Looks like a leftover process is getting stuck sometimes.</p> <p>Hope this helps others. </p> http://www.woopra.com/forums/topic/custom-map#post-6305 Sat, 22 Nov 2008 14:17:00 +0000 Offy 6305@http://www.woopra.com/forums/ <p>I solved it. It only displays the custom map in full screen map. </p> http://www.woopra.com/forums/topic/custom-map#post-6301 Sat, 22 Nov 2008 13:53:35 +0000 Offy 6301@http://www.woopra.com/forums/ <p>I have created a Custom Map in the Woopra program. But in the custom map it doesn't show any visitors, and the custom map doesn't display on all the other maps in the program for that site. How can I get the custom map to display for all the maps in the Woopra program? </p> http://www.woopra.com/forums/topic/woopra-time-signature-will-not-sync-with-my-computer#post-6189 Wed, 19 Nov 2008 17:25:38 +0000 pbvcanada 6189@http://www.woopra.com/forums/ <p>About a month and a bit ago, it looks like the techies update servers because my hit count restarted (it was a saturday). Anyways, at the same time, Woopra started measuring time out of sync with my computer which messed up my graphing at the top of the Woopra display. I have restarted Woopra a number of times, and restarted my computer. Makes no difference. Any ideas? </p> http://www.woopra.com/forums/topic/cannot-connect-to-my-website#post-6142 Sat, 15 Nov 2008 20:00:32 +0000 lanierpreschool 6142@http://www.woopra.com/forums/ <p>Hi, Woopra cannot connect to my website, lanierpreschool.org. It says "connecting" for a while, then it says "Disconnected". </p> http://www.woopra.com/forums/topic/pending-approval-when#post-6084 Wed, 12 Nov 2008 00:42:10 +0000 arnux 6084@http://www.woopra.com/forums/ <p>Yeah, I'm too waiting 5-6 weeks and nothing... Maby someone can say approximately when the sites will be approved? </p> http://www.woopra.com/forums/topic/pending-approval-when#post-6083 Tue, 11 Nov 2008 21:31:12 +0000 liviahost 6083@http://www.woopra.com/forums/ <p>i am waiting since 5-6 weeks, whats the problem to approve my site? </p> http://www.woopra.com/forums/topic/pending-approval-when#post-6080 Tue, 11 Nov 2008 19:26:55 +0000 reptiguy 6080@http://www.woopra.com/forums/ <p>Yes, but since Woopra is currently in beta testing they have to approve websites in batches. </p> http://www.woopra.com/forums/topic/pending-approval-when#post-6074 Tue, 11 Nov 2008 12:59:30 +0000 brjarvis 6074@http://www.woopra.com/forums/ <p>Have been waiting about 3 weeks. Have I incorrectly installed? </p> http://www.woopra.com/forums/topic/website-missing-in-the-desktop-client#post-6061 Mon, 10 Nov 2008 13:01:09 +0000 apollinaire 6061@http://www.woopra.com/forums/ <p>same here now. only when I click on the edit / settings link in the account, it says<br /> "The server encountered an internal error () that prevented it from fulfilling this request".</p> <p>this hapens only on one of the three websites (the main website in the account) </p> http://www.woopra.com/forums/topic/website-missing-in-the-desktop-client#post-5882 Tue, 21 Oct 2008 16:53:34 +0000 cw360 5882@http://www.woopra.com/forums/ <p>Looks like its fixed. </p> http://www.woopra.com/forums/topic/website-missing-in-the-desktop-client#post-5879 Tue, 21 Oct 2008 15:25:48 +0000 cw360 5879@http://www.woopra.com/forums/ <p>Two of my three sites. Happened after the servers were down for maintenance. </p> http://www.woopra.com/forums/topic/desktop-application-nightly-build#post-5877 Tue, 21 Oct 2008 15:09:47 +0000 The IceMan 5877@http://www.woopra.com/forums/ <p>Is there a nightly ver for the desktop application ? </p> http://www.woopra.com/forums/topic/website-missing-in-the-desktop-client#post-5876 Tue, 21 Oct 2008 14:59:07 +0000 deadserious 5876@http://www.woopra.com/forums/ <p>This just happened to me today as well. </p> http://www.woopra.com/forums/topic/frequent-disconnects-only-13-sites#post-5872 Tue, 21 Oct 2008 13:12:48 +0000 Ben 5872@http://www.woopra.com/forums/ <p>I have the opposite - higher traffic site OK, lower traffic totally up the spout over the last few days. I think it comes under the 'Woopra Servers under maintenance: patience please' clause.</p> <p>Annoying but thats beta. </p> http://www.woopra.com/forums/topic/frequent-disconnects-only-13-sites#post-5871 Tue, 21 Oct 2008 12:35:25 +0000 cw360 5871@http://www.woopra.com/forums/ <p>I monitor three sites with Woopra. Two of the sites with almost no traffic do not have any problems, however my high traffic site is frequently disconnected. Often the app has a hard time connecting to this site on long in, taking several min.</p> <p>Any ideas? </p> http://www.woopra.com/forums/topic/pages-viewed-incorrect#post-5816 Sat, 18 Oct 2008 14:43:55 +0000 John P. 5816@http://www.woopra.com/forums/ <p>mickfrancis,</p> <p>Over the last few days we had a few accounts that were getting numbers under-reported because we apparently overloaded one of the servers. We've rebalanced the load now, and we're working on adding more capacity so we don't make the same mistake in the future.</p> <p>Can you give your stats another look and let us know if it's lining up correctly today or tomorrow?</p> <p>Thanks,</p> <p>John </p> http://www.woopra.com/forums/topic/pages-viewed-incorrect#post-5809 Sat, 18 Oct 2008 02:41:23 +0000 mickfrancis 5809@http://www.woopra.com/forums/ <p>An update on this, Statcounter reported top pages viewed yesterday as:-</p> <p>1.<br /> /weather.html<br /> 61<br /> 2.<br /> /index.html<br /> 59<br /> 3.<br /> /mapsandguides.html<br /> 15<br /> 4.<br /> /walk.html<br /> 14<br /> 5.<br /> /bus.html<br /> 13</p> <p>Woopra reported</p> <p>1.<br /> /bus.html<br /> 22</p> <p>2.<br /> /places.html<br /> 20</p> <p>3.<br /> /transport.html<br /> 18 </p> <p>4.<br /> /walk.html<br /> 17</p> <p>5.<br /> /bonanza.html<br /> 13 </p> http://www.woopra.com/forums/topic/no-country-info-any-more#post-5805 Fri, 17 Oct 2008 23:52:15 +0000 Elie K 5805@http://www.woopra.com/forums/ <p>Can you send us a screenshot please? </p> http://www.woopra.com/forums/topic/pages-viewed-incorrect#post-5799 Fri, 17 Oct 2008 10:01:47 +0000 mickfrancis 5799@http://www.woopra.com/forums/ <p>The pages viewed with Woopra do not tie up with those reported by Statcounter. The most popular page on my site with over 40 hits today is not even being shown as being visited. I have checked the code is correct and in place. </p> http://www.woopra.com/forums/topic/no-country-info-any-more#post-5776 Thu, 16 Oct 2008 07:22:39 +0000 nikolaywld 5776@http://www.woopra.com/forums/ <p>Windows client showed countries the visitors were from. It doesn't any now. why? </p> http://www.woopra.com/forums/topic/proxy-support#post-5756 Wed, 15 Oct 2008 06:09:49 +0000 sxbrc 5756@http://www.woopra.com/forums/ <p>I am trying to use Woopra from behind a Microsoft ISA firewall/proxy. If I enter the details of the proxy into Options then Woopra will sign-in, but it will not connect when I click on the "connect" button for a particular site.</p> <p>The ISA proxy requires authentication, so is this the problem? </p> http://www.woopra.com/forums/topic/website-missing-in-the-desktop-client#post-5732 Sun, 12 Oct 2008 16:29:20 +0000 jake78 5732@http://www.woopra.com/forums/ <p>When I started up Woopra today one of my websites was missing. If I check 'My Websites' on woopra.com, it's there but it says null under api key. </p> http://www.woopra.com/forums/topic/disconnects-or-logs-me-out-frequently#post-5588 Mon, 06 Oct 2008 15:38:48 +0000 jshare 5588@http://www.woopra.com/forums/ <p>I just upgraded to WP plugin 1.3.6. I might be getting logged out less often but it could also be a network-related thing that's temporary, so I'll keep watching. Still having problems connecting, that's for sure. </p> http://www.woopra.com/forums/topic/disconnects-or-logs-me-out-frequently#post-5587 Mon, 06 Oct 2008 14:24:43 +0000 jshare 5587@http://www.woopra.com/forums/ <p>Using the 1.2 Windows download and Woopra WP plugin 1.3.4:</p> <p>1) When I run the client, Woopra is rarely able to connect to my sites right away, sitting in 'Connecting' mode for some time, and then usually timing out. In fact, most of the time that I have Woopra running, it's in Connecting mode.</p> <p>2) I've yet to see Woopra stay logged in for more than 5 minutes. Usually it lasts less than a minute or two.</p> <p>Both these issues smack of bandwidth problems. It seems to me that Woopra is ultra-sensitive to network connections, much more than anything else that I'm using like FileZilla or Snoop, the live gadget for Reinvigorate. It would nice to see if there was a way to lower this sensitivity. </p> <p>What's the point of having notification alerts if I can't let Woopra run all the time? </p> http://www.woopra.com/forums/topic/woopra-application-shows-no-data#post-5586 Mon, 06 Oct 2008 14:16:50 +0000 emilycompanies 5586@http://www.woopra.com/forums/ <p>I don't have a wordpress blog but an ecommerce store. I have added the supplied code to my template (right underneath the Google Analytics code which works fine) but I see no data in my desktop woopra app. It connects fine and says that it is showing data from my website but my site shows no visits. </p> http://www.woopra.com/forums/topic/analytics-not-working#post-5570 Sun, 05 Oct 2008 23:58:51 +0000 dawmail333 5570@http://www.woopra.com/forums/ <p>Finally, I have results! They're a bit funny though. I think the solution was that I had to add a 'type="text/css"' to the second javascript bit of the code. </p>