http://www.woopra.com/forums/ Woopra Forums: Forum: Windows Software - Recent Topics en Sat, 11 Oct 2008 06:24:57 +0000 http://www.woopra.com/forums/topic/disconnects-or-logs-me-out-frequently#post-5587 Mon, 06 Oct 2008 14:24:43 +0000 jshare 5587@http://www.woopra.com/forums/ <p>Using the 1.2 Windows download and Woopra WP plugin 1.3.4:</p> <p>1) When I run the client, Woopra is rarely able to connect to my sites right away, sitting in 'Connecting' mode for some time, and then usually timing out. In fact, most of the time that I have Woopra running, it's in Connecting mode.</p> <p>2) I've yet to see Woopra stay logged in for more than 5 minutes. Usually it lasts less than a minute or two.</p> <p>Both these issues smack of bandwidth problems. It seems to me that Woopra is ultra-sensitive to network connections, much more than anything else that I'm using like FileZilla or Snoop, the live gadget for Reinvigorate. It would nice to see if there was a way to lower this sensitivity. </p> <p>What's the point of having notification alerts if I can't let Woopra run all the time? </p> http://www.woopra.com/forums/topic/woopra-application-shows-no-data#post-5586 Mon, 06 Oct 2008 14:16:50 +0000 emilycompanies 5586@http://www.woopra.com/forums/ <p>I don't have a wordpress blog but an ecommerce store. I have added the supplied code to my template (right underneath the Google Analytics code which works fine) but I see no data in my desktop woopra app. It connects fine and says that it is showing data from my website but my site shows no visits. </p> http://www.woopra.com/forums/topic/analytics-not-working#post-5565 Sun, 05 Oct 2008 18:23:55 +0000 dawmail333 5565@http://www.woopra.com/forums/ <p>It's been four days since I installed Woopra. I've only have 5 visits in that time (unless I had a heap on the one day I didn't look), but whenever I try to look at anything other than the overview tab in Analytics, (or tagged visitors), I get the message:<br /> "Oops, no data to show :(". Why, after four days, don't I have anything AT ALL? </p> http://www.woopra.com/forums/topic/cant-connect-to-my-site-through-woopra-app#post-5445 Wed, 01 Oct 2008 09:37:28 +0000 thomallen 5445@http://www.woopra.com/forums/ <p>I've been trying for several days to connect to my site through the Woopra desktop Air application. I'm using Windows XP SP2. It was working fine, now its not.</p> <p>Also, the WordPress dash board plugin isn't showing any data from site, it was before. WordPress 2.6.2, Woopra plugin 1.3.4. </p> http://www.woopra.com/forums/topic/help-why-cant-i-connect#post-4783 Fri, 05 Sep 2008 05:11:21 +0000 James 4783@http://www.woopra.com/forums/ <p>Hi</p> <p>I've been trying unsuccessfully, since Woopra 1.0 to use the client software at work on our corporate network. (I'm on the NHS's N3 network in the UK for any that know about it)</p> <p>I am told by our IT guys that they are not actively blocking ports (other than MSN) so as far as they are concerned there is no problem with their network.</p> <p>Unfortunately though, Woopra still fails to connect to my site at work. The Blog and Adverts appear and it shows me as logged in. But the site just shows "Connecting" for ever.</p> <p>I really like Woopra and it works fine at home. But does anyone have any ideas why this might be happening at work?</p> <p>For the record, at home where it works, I use a OSX Leopard. At work, where it doesn't, I use WinXP. </p> http://www.woopra.com/forums/topic/can-use-woopra-behind-our-firewall#post-5282 Sun, 21 Sep 2008 13:37:08 +0000 The IceMan 5282@http://www.woopra.com/forums/ <p>i'm tring to use the desktop client from my college.<br /> they have a firewall here. </p> <p>and i can only login to the clien but not to the website stats</p> <p>but woopra only use port 80 (is it ? )<br /> and this port all ready open for us here</p> <p>can you help with that ? </p> http://www.woopra.com/forums/topic/woopra-client-no-longer-display-my-website#post-5246 Thu, 18 Sep 2008 21:13:59 +0000 dmondark 5246@http://www.woopra.com/forums/ <p>Hi all,</p> <p>Today, and a strange automatic logout from Woopra client, I no longer see my website when I log in through the client. The only thing I see is another site which I am shared access to (not mine). My site however, still shows up in the members area.</p> <p>Any clue what's going on?</p> <p>Woopra client 1.2Beta/Windows XP/JRE 1.6.0_07-b06 </p> http://www.woopra.com/forums/topic/cant-login-to-windows-client#post-3761 Thu, 24 Jul 2008 17:03:42 +0000 wservers 3761@http://www.woopra.com/forums/ <p>Running on Window Vista Home Premium.</p> <p>I can login online, but the Windows client won't allow me to login. When I try to enter the password, it automatically leaves the password field and the cursor jumps up to the login field. I tried to paste in the password in the password field, then it says I have login/password.</p> <p>It was letting me in earlier today.</p> <p>Any ideas?<br /> Thanks. </p> http://www.woopra.com/forums/topic/no-search-result#post-4968 Tue, 09 Sep 2008 16:47:34 +0000 limeweb 4968@http://www.woopra.com/forums/ <p>Hello,<br /> i'm using woopra to monitor my 3 web sites, but lately i can't use Search optin for one of theme (the most active), it was working but one day it gived me "Displaying 0 to 0", i found here that there is some maintenance so i waited some time before posting my topic, it's more than 20 days now.<br /> is there a problem in the woopra's server ?<br /> how can i fix this problem ? </p> http://www.woopra.com/forums/topic/sound-when-someone-is-in-your-site#post-5171 Tue, 16 Sep 2008 09:24:58 +0000 tarsomarques 5171@http://www.woopra.com/forums/ <p>First it all, i am not so good with english, i am from Brazil and i was looking for a widget.<br /> When someone is in in my site, so i know that is someone that because i saw live '1', but is there one way that one sound 'talk' me that there´s someone in my site?</p> <p>I hope you understand<br /> Thanks. </p> http://www.woopra.com/forums/topic/time-is-not-correct#post-5141 Mon, 15 Sep 2008 12:06:22 +0000 tais46 5141@http://www.woopra.com/forums/ <p>Hello,</p> <p>i am from Germany and the Time in Woopra is wrong for me!<br /> My time is 7 pm and the time in woopra is 5 pm!<br /> Can i change it?</p> <p>Thanks,<br /> Greeting Simon </p> http://www.woopra.com/forums/topic/stats-not-working-above-10000#post-5086 Sat, 13 Sep 2008 08:34:36 +0000 feruss 5086@http://www.woopra.com/forums/ <p>Stats not working above 10000?</p> <p>I have today install Woopra. All was good, but at about 2 o'clock the woopra stoped.. Today Page Views stop at 10 000 ... I have no idea what is happening...<br /> Any ideas? </p> http://www.woopra.com/forums/topic/no-data-in-web-and-desktop#post-4891 Sun, 07 Sep 2008 23:13:54 +0000 Albin Joseph 4891@http://www.woopra.com/forums/ <p>I have manually installed Woopra in my blog. Its around 36 hours now and no data is shown in Web interface and desktop interface.</p> <p>My blog is <a href="http://www.albeesonline.com/blog/" rel="nofollow">http://www.albeesonline.com/blog/</a> </p> http://www.woopra.com/forums/topic/servers-down-for-maintenance-1#post-5040 Fri, 12 Sep 2008 02:05:26 +0000 Arnstein 5040@http://www.woopra.com/forums/ <p>Hi,</p> <p>Yesterday I started to receive the following message: "Servers are down for maintenance, you may want to retry connecting later. Sorry for the inconvenience." </p> <p>I fully understand the need for servers to be taken down for maintenance from time to time, but is there somewhere I can find any information about the planned length of the downtime?</p> <p>//Arnstein, <a href="http://www.tilt.no" rel="nofollow">http://www.tilt.no</a> </p> <p>PS! Big fan of Woopra! It's really a helpful and fun tool to use. </p> http://www.woopra.com/forums/topic/latest-wordpress-plugin-reporting-0#post-5030 Thu, 11 Sep 2008 14:00:08 +0000 technopodge 5030@http://www.woopra.com/forums/ <p>I have the latest Wordpress plug-in installed on my Wordpress 2.6.1 site. However, it's reporting 0 activity. </p> <p>I suspect that this may at least in part due to a typo on my part of the domain/site which was approved just this week. I intended to register <a href="http://technopodge.com" rel="nofollow">http://technopodge.com</a> but fat-fingered it and instead registered <a href="http://techopodge.com" rel="nofollow">http://techopodge.com</a> (no "n"), which I subsequently registered and is pending approval. </p> <p>However since both domains point to the same site, I used the tracking/api code for techopodge.com when I installed the plug-in. </p> <p>However, regardless of whether or not I access the site with the "primary" domain technopodge.com or the alias domain techopodge.com -- Woopra still reports 0 activity. </p> <p>I suspect my typeo maybe the root cause, and that the Woopra backend server simply can't understand the mismatched domain / tracking code. </p> <p>Assuming that is the case, the simple cure maybe for you to approve the pending request for <a href="http://technopodge.com" rel="nofollow">http://technopodge.com</a>, and delete the "typoed" techopodge.com</p> <p>Hopefully this can be done quickly? I'm super-eager to explore the power of Woopra on my new site. </p> http://www.woopra.com/forums/topic/installation-and-connection-issues#post-4961 Tue, 09 Sep 2008 11:40:46 +0000 Benoit 4961@http://www.woopra.com/forums/ <p>OK, I'm totally stumped. After having issues, trying all the suggested fixes and still getting nowhere with the Woopra Wordpress plugin, I totally removed it from my site (http://lebuzz.info).</p> <p>However, after installing the Wordpress plugin, I also started having issues with the Windows version of Woopra: it logs me in but connection to the website doesn't work anymore. I tried everything I could think of over the past week, with no success.</p> <p>1) Removed Woopra entirely from my computer, downloaded the Windows version and installed. Neither desktop or quickstart icons appear, although I select that option. However, Woopra does open up, shows me as logged in, then attempts to connect for the one website I have. Connection never happens and I get thrown back to login screen.</p> <p>2) Going online, to the Woopra site, under the Member tab, if I go to check stats, there's absolutely nothing showing.</p> <p>OS: Windows XP Professional, Version 2002, Service Pack 2</p> <p>JS version: Java 6, Update 7</p> <p>Wordpress version: 2.6.0</p> <p>Code in Wordpress footer file:</p> <p><code>&lt;script type=&quot;text/javascript&quot;&gt;</code><br /> <code>var woopra_id = &#39;my id number&#39;;</code><br /> <code>&lt;/script&gt;</code><br /> <code>&lt;script type=&quot;text/javascript&quot; src=&quot;http://static.woopra.com/js/woopra.js&quot;&gt;&lt;/script&gt;</code><br /> <code>&lt;?php wp_footer(); ?&gt;</code><br /> <code>&lt;/body&gt;</code> </p> http://www.woopra.com/forums/topic/install-crash#post-4808 Fri, 05 Sep 2008 18:18:46 +0000 rarst 4808@http://www.woopra.com/forums/ <p>Client install crashes. I get similar problem with another java app so blame is probably on something in my system... But I am out of ideas how to fix that.</p> <p>I tried a lot of stuff already, I think this is part from log that actually describes crash (there are three different log files created in process, one near installer, two in temp)</p> <p>Exception:<br /> java.lang.RuntimeException<br /> at com.install4j.runtime.installer.Installer.getScreenExecutor(Unknown Source)<br /> at com.install4j.runtime.installer.Installer.main(Unknown Source)<br /> at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)<br /> at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)<br /> at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)<br /> at java.lang.reflect.Method.invoke(Unknown Source)<br /> at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)<br /> at com.exe4j.runtime.WinLauncher.main(Unknown Source)</p> <p>WinXP SP2, Java versions tried 1.6u7, 1.6u10-rc, 1.5something. </p> http://www.woopra.com/forums/topic/live-search-and-analytics-dont-jive#post-4708 Mon, 01 Sep 2008 08:02:01 +0000 medalia 4708@http://www.woopra.com/forums/ <p>Let me explain what just happened...</p> <p>A visitor came on the site and stayed for ten pages and then obviously went off for about a minute. While the visitor was off the site, I realized who it was and tagged the visitor in Search. The visitor came back on for one page. In Live, the visitor's tag "took." Looking at Search, the 10 visit visit was not tagged, but the 1 visit visit was...even though it is the same person with the same ip address. I went to Analytics and it tells me that the visitor was on our site THREE times this morning. I checked Search and the visitor was only on twice. Something doesn't jive! </p> http://www.woopra.com/forums/topic/no-fullscreen-ability-in-the-12-release#post-4194 Mon, 11 Aug 2008 09:35:54 +0000 lightboxmedia 4194@http://www.woopra.com/forums/ <p>Now that I've upgraded to the 1.2 release the Fullscreen option is disabled on both my Mac OS X Tiger and Windows Vista machines. Was this feature totally removed or just temporarily gone?</p> <p>I really enjoyed using Woopra in Fullscreen mode on a 42" LCD TV in the office breakroom! :) </p> http://www.woopra.com/forums/topic/woopro-sometimes-doesnt-start-since-upgrade#post-4408 Tue, 19 Aug 2008 07:12:54 +0000 returnfromelba 4408@http://www.woopra.com/forums/ <p>Since the last upgrade, Woopra often doesn't start anymore. I'll click on the icon to start it up and the process flashes briefly in the task manager and then goes away. On a reboot it'll start fine again. Quite annoying.</p> <p>I noticed that my computer goes into standby once and a while. Perhaps that could be confusing woopra... </p> http://www.woopra.com/forums/topic/conflicts-with-piclens#post-3807 Sat, 26 Jul 2008 06:31:38 +0000 Aimevous 3807@http://www.woopra.com/forums/ <p>After running PicLens on Firefox 3, Woopra seems to be unable to display properly.</p> <p>Please see the screenshot for more info:<br /> <a href="http://img244.imageshack.us/img244/8940/wooprato2.jpg" rel="nofollow">http://img244.imageshack.us/img244/8940/wooprato2.jpg</a></p> <p>anyone else getting this? </p> http://www.woopra.com/forums/topic/new-update-failing-in-vista#post-2591 Thu, 05 Jun 2008 07:57:17 +0000 EngineerJobs 2591@http://www.woopra.com/forums/ <p>When I launch the Woopra client in Vista this morning, it downloads an update and then tells me that "Woopra was not able to launch the update installer." It says to go to <a href="http://www.woopra.com/members/download.jsp" rel="nofollow">http://www.woopra.com/members/download.jsp</a> to download the new version, but that just takes me to a 404 page.</p> <p>I *did* re-download and install the main install file from the main Download page, but it still tries to update every time I run the software. And even if I cancel the update immediately, it continues to try in the background *and* to retry over and over and over as I try to login.</p> <p>I'm stuck. </p> http://www.woopra.com/forums/topic/time-zone-discrepancies#post-3276 Fri, 20 Jun 2008 22:18:35 +0000 HD 3276@http://www.woopra.com/forums/ <p>Hi!<br /> My time zone is -3 and I already set that option in my site profile.<br /> But Woopra desktop is showing it wrong.</p> <p>Right now it's 12 am here, but Woopra desktop it's showing "hourly" traffic from 1am, 2am and 3am - so I guess it's 3am in the program.</p> <p>How can I fix this? I realized this right now, so I guess all my stats are messed up :(<br /> thanks in advance, and please bear my Englihs :) </p> http://www.woopra.com/forums/topic/not-showing-all-sites-again#post-4186 Sun, 10 Aug 2008 23:35:22 +0000 randy72560 4186@http://www.woopra.com/forums/ <p>I had this issue before, then the update before this last one fixed it. I have 11 websites on woopra, with this last update it's showing 5/5.. </p> http://www.woopra.com/forums/topic/time-of-visits#post-4093 Wed, 06 Aug 2008 09:38:34 +0000 DoerreWFC 4093@http://www.woopra.com/forums/ <p>When I search for recent visits, the time for the visits is completly off. This affects my data. Is anyone else having this problem? </p> http://www.woopra.com/forums/topic/12-rc2-cetain-site-links-show-netnull-or-only-main-page#post-4023 Sat, 02 Aug 2008 15:03:44 +0000 Kirk M 4023@http://www.woopra.com/forums/ <p>The new RC looks much better than version 1.1, Great job. I have found a couple of problems involving site links within the stats both within the Windows software and online.</p> <p>First, the problem seems to manifest itself differently between sites and Woopra servers. Here's the problem.</p> <p>On one of my two Woopra'd sites, <a href="http://just-thinkin.net" rel="nofollow">http://just-thinkin.net</a> and under the "Live" tab, clicking the links to visited posts or the main page of the site itself brings up the following: "justhinkin netnull" in my ISP's search page. Clicking on the same link in "Search" (recent visitors), the Dashboard and in "Analytics" (pages visited) takes you to the correct post or page. </p> <p>For the second site however, <a href="http://www.greenmtngeek.com" rel="nofollow">http://www.greenmtngeek.com</a>, it's a bit different. Clicking a link to any post or the main page in the "Live" view comes up again with my ISP's search page containing the following in the search field: "greenmtngeek" (no "netnull" displayed this time but the end results are ultimately the same. However, clicking on a link to a post anywhere else within the Woopra software takes me only to the main page of the site, not to the actual post indicated within the link. So clicking on a link such as "...greenmtngeek.com/*date*/*some-post/", takes me to the main page of the site, not the post. </p> http://www.woopra.com/forums/topic/tagging-visitors-1#post-3864 Sun, 27 Jul 2008 14:54:26 +0000 medalia 3864@http://www.woopra.com/forums/ <p>Hi...</p> <p>If I tag a visitor in "live" the tag does not hold. However, if I tag the same visitor in "search" the tag holds. </p> <p>Anyone else having this problem? </p> http://www.woopra.com/forums/topic/ports-to-be-opened-in-firewall#post-2577 Thu, 05 Jun 2008 04:49:08 +0000 DarthSonic 2577@http://www.woopra.com/forums/ <p>Which ports have to be opend in firewalls for java client to work? </p> http://www.woopra.com/forums/topic/connected-loading-websites-error#post-3771 Fri, 25 Jul 2008 07:59:06 +0000 Bon Bon 3771@http://www.woopra.com/forums/ <p>I have not installed the tracking code yet on the website as of yet so I am not sure if this is supposed to happen or not but after logging in all I can see on the log in box is "Connected! Loading websites..." with the loading circle spinning as if it is doing something.</p> <p>I am using the Woopra desktop client version 1.1.2.2 on Windows Vista (SP1) 32bit. </p> http://www.woopra.com/forums/topic/cant-install-win-software#post-3872 Mon, 28 Jul 2008 02:07:25 +0000 linksys7 3872@http://www.woopra.com/forums/ <p>I'm having an installation problem, when trying to install on my Win Vista x64 it isnt reconizing any of my JRE's or JDK installations and wont proceed after it asks me to locate it on my system and I do. I have the most updated versions installed on my computer and can't go any further with the installation because of this.</p> <p>I'm trying to install the Woopra 1.1.2.2 beta version , and have the java 1.6.0_7 &#38; java 1.6.0_10 beta, does anyone else have this problem or could someone please direct me to a solution to this? thank you.<br /> -------------------------------------------------------------------<br /> Quote:"Woopra can be installed on any recent version of Windows, Mac, and Linux." </p>