http://www.woopra.com/forums/ Woopra Forums User Favorites: curdaneta en Fri, 21 Nov 2008 21:32:49 +0000 http://www.woopra.com/forums/topic/wordpress-plugin-tracks-site-but-doesnt-show-stats#post-4837 Sat, 06 Sep 2008 13:05:06 +0000 bbowers 4837@http://www.woopra.com/forums/ <p>My wordpress plugin didnt collect stats until I modified the woopra plugin to include the javascript from my members area. (I'm running woopra plugin 1.3.1) </p> http://www.woopra.com/forums/topic/wordpress-plugin-tracks-site-but-doesnt-show-stats#post-4832 Sat, 06 Sep 2008 12:19:47 +0000 rarst 4832@http://www.woopra.com/forums/ <p>Same issue. Just installed and desktop version seems to work fine but in dashboard only says "Your query returned 0 results.".</p> <p>Wordpress 2.6.0, Woopra plugin 1.3.3</p> <p>Edit: seems to fix itself after around hour of running. :) It seems I must not be fast to complain with Woopra it's just somewhat slow. </p> http://www.woopra.com/forums/topic/wordpress-plugin-tracks-site-but-doesnt-show-stats#post-4781 Fri, 05 Sep 2008 02:43:20 +0000 Razvan 4781@http://www.woopra.com/forums/ <p>Same issue as Raymer. Upgraded to 1.3.2. and still no stats on the wordpress backend just that pesky message: Your query returned 0 results</p> <p>If it is because of server upgrade anyone here knows how long it usually lasts? </p> http://www.woopra.com/forums/topic/wordpress-plugin-tracks-site-but-doesnt-show-stats#post-4780 Fri, 05 Sep 2008 01:46:26 +0000 kimpenhaus 4780@http://www.woopra.com/forums/ <p>@polle:</p> <p>you are absolutly correct! before creating the <em>lang</em> folder I got an error - after creating it - I got "Your query returned 0 results.<br /> Click here to retry again!" </p> <p>But the de.js is still 404 (of course).</p> <p>Where to get those language-files? </p> http://www.woopra.com/forums/topic/wordpress-plugin-tracks-site-but-doesnt-show-stats#post-4776 Thu, 04 Sep 2008 19:24:51 +0000 raymer 4776@http://www.woopra.com/forums/ <p>I have two sites in my woopra account. On the first one I have the 1.3.1 worpress plugin installed (downloaded from <a href="http://static.woopra.com/woopra_wordpress.zip" rel="nofollow">http://static.woopra.com/woopra_wordpress.zip</a> ). This site works and I love the stats in the admin pages!</p> <p>I just installed 1.3.2 on my other site (downloaded from wordpress.org - the admin console prompts users to upgrade to this version). This version does not show any stats. I have the same issues as the OP "Your query returned 0 results".</p> <p>I copied the images folder from 1.3.1 to 1.3.2 as polle mentioned but where are the langauge files? So far no change - no joy.</p> <p>-Ray Mercer </p> http://www.woopra.com/forums/topic/wordpress-plugin-tracks-site-but-doesnt-show-stats#post-4772 Thu, 04 Sep 2008 12:44:52 +0000 polle 4772@http://www.woopra.com/forums/ <p>The woopra 1.3.2 wordpress plugin needs the images and lang folders that are missing.</p> <p>Can someone please share the older version of wordpress plugin ?</p> <p>Thanks. </p> http://www.woopra.com/forums/topic/no-date-picker-with-wp-plugin#post-4767 Thu, 04 Sep 2008 06:27:31 +0000 kilroy66 4767@http://www.woopra.com/forums/ <p>no way to have analytics info from wordpress dashboard.<br /> I use all tricks reported in forums (download of vr1.3.1, verified file permission, deleting e re-uploading the whole plugin,verified ID and API key,.. ...)<br /> In the desktop application(Vr1.2) the tracking seems to be ok but using woopra.com the analytics can't be viewed. </p> http://www.woopra.com/forums/topic/wordpress-plugin-tracks-site-but-doesnt-show-stats#post-4748 Wed, 03 Sep 2008 11:34:43 +0000 curdaneta 4748@http://www.woopra.com/forums/ <p>@marcus</p> <p>there must be something wrong by my side, I edited the file as you sugested but I can't see query-string :@</p> <p>I'll try uninstalling and reinstalling the plugin </p> http://www.woopra.com/forums/topic/wordpress-plugin-tracks-site-but-doesnt-show-stats#post-4720 Tue, 02 Sep 2008 07:15:17 +0000 kimpenhaus 4720@http://www.woopra.com/forums/ <p>@curdaneta:</p> <p>what shane asked was the server-id your analytics-reuqest is fired against.</p> <p>mine is <em>engine21</em> - it's encoded in the http-request</p> <p><code><br /> <a href="http://engine21.woopra.com/api/..." rel="nofollow">http://engine21.woopra.com/api/...</a>.<br /> </code></p> <p>as you can see it's <em>engine21.woopra.com</em>. To see which server you are requesting - edit woopra_xml.php line 54 and insert <code>echo $this-&gt;url;</code> - open the woopra-analytics page on the dashboard and yout query-string is echoed.</p> <p>regards,<br /> marcus. </p> http://www.woopra.com/forums/topic/wordpress-plugin-tracks-site-but-doesnt-show-stats#post-4719 Tue, 02 Sep 2008 06:53:21 +0000 curdaneta 4719@http://www.woopra.com/forums/ <p>@shane: no, my Website ID is 2287291949 </p> http://www.woopra.com/forums/topic/wordpress-plugin-tracks-site-but-doesnt-show-stats#post-4718 Mon, 01 Sep 2008 20:49:25 +0000 Shane 4718@http://www.woopra.com/forums/ <p>@curdaneta: Are you on server 21 as well? </p> http://www.woopra.com/forums/topic/wordpress-plugin-tracks-site-but-doesnt-show-stats#post-4717 Mon, 01 Sep 2008 19:07:26 +0000 curdaneta 4717@http://www.woopra.com/forums/ <p>@Elie K yes the API is the right one<br /> @kimpenhaus thanks for recreate the issue, now lets wait for a plugin update </p> http://www.woopra.com/forums/topic/wordpress-plugin-tracks-site-but-doesnt-show-stats#post-4712 Mon, 01 Sep 2008 11:32:34 +0000 kimpenhaus 4712@http://www.woopra.com/forums/ <p>Same here. </p> <p>Echoing the HTTP-Request to the analytics-server gave following result:</p> <p><code><br /> <a href="http://engine21.woopra.com/api/output_format=xml&#38;website=blog.marcus-kimpenhaus.de&#38;api_key=my-api-key-here&#38;query=GET_GLOBALS&#38;start_day=200215&#38;end_day=200245&#38;limit=50&#38;offset=0" rel="nofollow">http://engine21.woopra.com/api/output_format=xml&#38;website=blog.marcus-kimpenhaus.de&#38;api_key=my-api-key-here&#38;query=GET_GLOBALS&#38;start_day=200215&#38;end_day=200245&#38;limit=50&#38;offset=0</a><br /> </code></p> <p>When I fire up this request with my browser I receive this:</p> <p><code><br /> &lt;response error="1"&gt;Website+does+not+exist%21&lt;/response&gt;<br /> </code></p> <p>So this is not an issue of browser plugin or anything like that but off the analytics-server. The desktop client is returning good results.</p> <p>For those who want to test it - I inserted</p> <p><code>echo $this-&gt;url;</code></p> <p>into line 54 on woopra_xml.php</p> <p>regards,<br /> marcus. </p> http://www.woopra.com/forums/topic/wordpress-plugin-tracks-site-but-doesnt-show-stats#post-4711 Mon, 01 Sep 2008 10:30:36 +0000 Elie K 4711@http://www.woopra.com/forums/ <p>Are you sure you have the right API Key?<br /> Are you able to connect to see the stats in the Desktop Application? </p> http://www.woopra.com/forums/topic/wordpress-plugin-tracks-site-but-doesnt-show-stats#post-4710 Mon, 01 Sep 2008 10:09:01 +0000 curdaneta 4710@http://www.woopra.com/forums/ <p>Hello</p> <p>I'm running the plugin version 1.3.1 on WordPress 2.6.1 and when I try to check my analytics I receive this message "Your query returned 0 results" but when I connect from my client everything works fine and I'm able to check my live stats.</p> <p>Tested on Firefox 3.0.1 and Safari 3.1.2 on Mac OS 10.5.4 </p> http://www.woopra.com/forums/topic/no-date-picker-with-wp-plugin#post-4691 Sat, 30 Aug 2008 11:20:35 +0000 Benoit 4691@http://www.woopra.com/forums/ <p>Try downloading the 1.3 version, which you get from the BLOG rather than the DOWNLOAD page. It fixed that issue for me. </p> http://www.woopra.com/forums/topic/no-date-picker-with-wp-plugin#post-4684 Fri, 29 Aug 2008 19:47:47 +0000 jroe 4684@http://www.woopra.com/forums/ <p>Same issue here - Permissions did not resolve it and no stats since installation. </p> http://www.woopra.com/forums/topic/no-date-picker-with-wp-plugin#post-4643 Thu, 28 Aug 2008 09:49:04 +0000 Benoit 4643@http://www.woopra.com/forums/ <p>Same issue here, running WP 2.6.0. Hitting the Refresh doesn't do anything, entering dates in the date range window and hitting apply date range doesn't do anything either, meaning the browser doesn't even try refreshing or reloading the page. </p> http://www.woopra.com/forums/topic/no-date-picker-with-wp-plugin#post-4488 Fri, 22 Aug 2008 03:26:30 +0000 Jon 4488@http://www.woopra.com/forums/ <p>Same problem here. Mac OS X 10.5.4 and Safari 3.1.2 with Wordpress 2.6.1. I checked the folder permissions as Marcus suggested and it was 755. </p> http://www.woopra.com/forums/topic/wordpress-plugin-woo_widget-bug-causes-not-collecting-any-data#post-4483 Fri, 22 Aug 2008 01:42:14 +0000 kimpenhaus 4483@http://www.woopra.com/forums/ <p>Line 70 should read like this</p> <pre><code>echo &quot;var woopra_id = &#39;&quot; . $woopra_id . &quot;&#39;;\r\n&quot;;</code></pre> <p>Maybe you need to check the woopra-options page to see whether the website_id is written to the db as 2147483647.</p> <p>@sum1else</p> <p>sure thing - you're absolutly correct line 181 should read like this</p> <p><code><br /> update_option('woopra_website_id', $_POST['websiteid']);<br /> </code> </p> http://www.woopra.com/forums/topic/wordpress-plugin-woo_widget-bug-causes-not-collecting-any-data#post-4468 Thu, 21 Aug 2008 16:11:50 +0000 sum1else 4468@http://www.woopra.com/forums/ <p>You'll also want to set line 181 to say update_option('woopra_website_id', $_POST['websiteid']);</p> <p>I believe I removed an (int) somewhere.</p> <p>It STILL doesn't work for me though... </p> http://www.woopra.com/forums/topic/wordpress-plugin-woo_widget-bug-causes-not-collecting-any-data#post-4466 Thu, 21 Aug 2008 13:44:51 +0000 almanzarj 4466@http://www.woopra.com/forums/ <p>hey guys i tried editing line 70 and the issue still remains can you confirm what the final script should be on line 70? i think also an update to the plugin should be made to future users that download it... </p> http://www.woopra.com/forums/topic/wordpress-plugin-woo_widget-bug-causes-not-collecting-any-data#post-4447 Wed, 20 Aug 2008 21:23:28 +0000 curdaneta 4447@http://www.woopra.com/forums/ <p>Thanks <strong>Marcus</strong> you were right! </p> http://www.woopra.com/forums/topic/woopra-wordpress-plugin-12-does-not-work#post-4430 Wed, 20 Aug 2008 06:41:37 +0000 kimpenhaus 4430@http://www.woopra.com/forums/ <p>Check if the woopra_id in the javascript part of the footer is 2147483647 - I guess this not your <em>real</em> woopra_id. </p> <p>Take a look at: <a href="http://www.woopra.com/forums/topic/wordpress-plugin-woo_widget-bug-causes-not-collecting-any-data" rel="nofollow">http://www.woopra.com/forums/topic/wordpress-plugin-woo_widget-bug-causes-not-collecting-any-data</a></p> <p>regards,<br /> marcus. </p> http://www.woopra.com/forums/topic/no-date-picker-with-wp-plugin#post-4429 Wed, 20 Aug 2008 06:37:09 +0000 kimpenhaus 4429@http://www.woopra.com/forums/ <p>Check the folder permissions - after uploading the plugin on my webserver they were 700 unless they are 755 the scripts won't be loading - giving 403 http-error.</p> <p>Maybe it's the same problem there.</p> <p>regards,<br /> marcus. </p> http://www.woopra.com/forums/topic/wordpress-plugin-woo_widget-bug-causes-not-collecting-any-data#post-4427 Wed, 20 Aug 2008 01:59:59 +0000 kimpenhaus 4427@http://www.woopra.com/forums/ <p>Hi,</p> <p>the woo_widget function contains a bug which is causing the script not collecting any analytics for specific pages (those whose website_id is bigger than php-maxint 2147483647).</p> <p>in line 70 on woopra.php </p> <p><code>echo "var woopra_id = '" . intval( $woopra_id ) . "';\r\n";</code></p> <p>intval is causing to <em>change</em> the <em>website_id</em> to MaxInt <em>2147483647</em>. </p> <p>Removing php-function <code>intval()</code> from the script starts collecting data again.</p> <p>regards,<br /> marcus. </p> http://www.woopra.com/forums/topic/woopra-wordpress-plugin-12-does-not-work#post-4420 Tue, 19 Aug 2008 18:29:43 +0000 curdaneta 4420@http://www.woopra.com/forums/ <p>Hello<br /> Same problem here, analytics gone since upgrade to plugin 1.2 on WordPress 2.6.1, I remove it and installed the previous version but it doesn't work (only 8 pageviews and 3 visits collected today)</p> <p>I checked my blog and the javascript with my woopra_id exist but It doesn't collect the statistcs </p> http://www.woopra.com/forums/topic/no-date-picker-with-wp-plugin#post-4419 Tue, 19 Aug 2008 18:23:34 +0000 curdaneta 4419@http://www.woopra.com/forums/ <p>Same problem here, and my statistics gone since I'd upgrade it to the plugin version 1.2 on WordPress 2.6.1 </p> http://www.woopra.com/forums/topic/woopra-wordpress-plugin-12-does-not-work#post-4401 Mon, 18 Aug 2008 23:58:15 +0000 Lorelle VanFossen 4401@http://www.woopra.com/forums/ <p>And does it work? </p> http://www.woopra.com/forums/topic/woopra-wordpress-plugin-12-does-not-work#post-4395 Mon, 18 Aug 2008 21:40:28 +0000 rrcatto 4395@http://www.woopra.com/forums/ <p>No.</p> <p>Everything worked fine on the previous Woopra WordPress plugin. I've deactivated the plugin now and manually installed Woopra on my blog. </p>