http://www.woopra.com/forums/ Woopra Forums: Recent Posts en Wed, 08 Sep 2010 07:35:32 +0000 http://www.woopra.com/forums/topic/linux-version-thanks#post-18128 Wed, 08 Sep 2010 01:13:23 +0000 chrisadam12 18128@http://www.woopra.com/forums/ <p>Linux from Scratch describes the process of creating your own Linux system from scratch from an already installed Linux distribution, using nothing but the source code of software that you need. </p> <p>This 318 page eBook provides readers with the background and instruction to design and build custom Linux systems. The resulting system will be compiled completely from the source code, and the user will be able to specify where, why, and how programs are installed. This eBook allows readers to fully customize Linux systems to their own needs and allows users more control over their system. </p> <p>_____________________________________________________</p> <p>Want to get-on Google&#39;s first page and loads of traffic to your website? Hire a SEO Specialist from Ocean Groups [url= <a href="http://oceangroups.org/seo" rel="nofollow">http://oceangroups.org/seo</a> pecialist [/url] </p> http://www.woopra.com/forums/topic/woopra-desktop-client-14-on-winxp#post-18127 Wed, 08 Sep 2010 01:10:15 +0000 chrisadam12 18127@http://www.woopra.com/forums/ <p>We are very proud to announce that we’ve released Woopra 1.4 into the wild!</p> <p>We announced most of the major features of Woopra 1.4 when we began our testing. They include:</p> <p>Inbound Web Chat: The ability to to have your visitors ping you and say “Let’s chat!” from the website. We’ve been testing the new Woopra Chat Widget and the feedback has been great. Expect this to evolve over time.<br /> Live Visitor Info Panel for Web Chat: We’ve expanded the Woopra Live Chat to feature a panel within the Desktop Client so you can watch visitors move through the site during the conversation.<br /> Updated Notifications: We’ve redone our event notifications to create a scrollable list for review, so you can track what’s going on even if you leave your desk.<br /> Monthly Usage Meter: You can now track your Woopra Plan’s monthly usage right on the Woopra Desktop Client.<br /> Woopra Member Access: We’ve expanded access from the Woopra Desktop Client to include direct links and access to the Woopra Members area to set settings and customization.<br /> Improved Firewall Connections: We’ve exanded Woopra to include the standards web port 80 in addition to 11228, to help you connect from behind most firewalls.<br /> Calendar Functionality Improved: We’ve done away with the vague stats like All-Time Visitors and brought you more of the stats you need like daily, weekly, and monthly summaries in the updated Calendar feature, along with an easy to see chart to let you know when your average high points are for hourly traffic.<br /> IP Range Filtering for Exclude Visitors: You can now exclude visitors from being tracked with wildcards, so you don’t track the whole office through your visitor stats.<br /> Single Simultaneous Login Enforcement: For your protection and privacy, and to keep Woopra running faster for everyone, we’ve implemented a common practice of restricting access from multiple locations. If you move from one computer or location, please log out in order to log in elsewhere. If you wish to share your Woopra stats with others, simply share your Woopra stats with any registered Woopra Member. Then two or more can log in at the same time.</p> <p>___________________________________________________________</p> <p>Want to get-on Google&#39;s first page and loads of traffic to your website? Hire a SEO Specialist from Ocean Groups [url= <a href="http://oceangroups.org/seo" rel="nofollow">http://oceangroups.org/seo</a> pecialist [/url] </p> http://www.woopra.com/forums/topic/how-do-i-download-woopra-analtyical-data-to-excel#post-18126 Tue, 07 Sep 2010 16:07:00 +0000 Lorelle 18126@http://www.woopra.com/forums/ <p>From the Woopra Desktop Client, use the export option from Analytics. See <a href="http://www.woopra.com/faq/#export" rel="nofollow">http://www.woopra.com/faq/#export</a> for more information. Thanks. </p> http://www.woopra.com/forums/topic/woopra-is-my-new-screen-saver#post-18125 Tue, 07 Sep 2010 16:05:18 +0000 Lorelle 18125@http://www.woopra.com/forums/ <p>Thanks. </p> http://www.woopra.com/forums/topic/domain-already-added#post-18124 Tue, 07 Sep 2010 16:04:52 +0000 Lorelle 18124@http://www.woopra.com/forums/ <p>Please see <a href="http://www.woopra.com/faq/#unavailable" rel="nofollow">http://www.woopra.com/faq/#unavailable</a> </p> http://www.woopra.com/forums/topic/how-do-i-download-woopra-analtyical-data-to-excel#post-18122 Tue, 07 Sep 2010 13:48:27 +0000 StonehengeNYC 18122@http://www.woopra.com/forums/ <p>As I am working on maximizing our SEO efforts based on analytical data from Woopra, I was wondering if there was a way to quickly download to an excel file the search queries and keywords people used to find our site. </p> http://www.woopra.com/forums/topic/woopra-is-my-new-screen-saver#post-18121 Tue, 07 Sep 2010 13:41:01 +0000 CloudSafe 18121@http://www.woopra.com/forums/ <p>Yep, I love this too ... just changed from chartbeat to woopra! </p> http://www.woopra.com/forums/topic/domain-already-added#post-18120 Tue, 07 Sep 2010 13:13:02 +0000 nordicpal 18120@http://www.woopra.com/forums/ <p>hey guys. when i try to add smokerslounge.dk i get this error<br /> &quot;We were unable to add your website for the following reason:<br /> smokerslounge.dk is not available or it&#39;s added by someone else&quot;</p> <p>i have two accounts here and the domain is not added on any of them.</p> <p>what&#39;s going on?</p> <p>regards </p> http://www.woopra.com/forums/topic/tracking-downloads#post-18119 Tue, 07 Sep 2010 09:13:25 +0000 Lorelle 18119@http://www.woopra.com/forums/ <p>Can you be more specific? You&#39;ve installed the Woopra JavaScript properly? If external links are link spawning (using target=_blank) they cannot be tracked as the visitor hasn&#39;t &quot;left&quot; the page, just opened a new tab. The fact that the tab is on a third party site doesn&#39;t matter, it isn&#39;t a trackable outgoing link as the visitor is on the site. </p> <p>Downloads are tracked under the Analytics panels. </p> <p>For information on customizing the Woopra JavaScript if you are inclined to do so, see <a href="http://www.woopra.com/docs/" rel="nofollow">http://www.woopra.com/docs/</a></p> <p>thanks. </p> http://www.woopra.com/forums/topic/tracking-wordpress-mu-sites-individually#post-18118 Tue, 07 Sep 2010 09:09:13 +0000 Lorelle 18118@http://www.woopra.com/forums/ <p>We currently do not have a way of tracking subdomains separately, which is the standard WordPressMU installation. Only the entire site. If you use the filters, you can break things down for reports and such for your users. We&#39;re exploring options for such setups in the future. </p> <p>If you are using subwebs (subdirectory sites), as stated in our FAQ, Woopra does not track subwebs. They are tracked as folders. Again, filtering out the data will give you custom reports. </p> http://www.woopra.com/forums/topic/forum-page-buttons-are-not-working#post-18117 Tue, 07 Sep 2010 09:07:02 +0000 Lorelle 18117@http://www.woopra.com/forums/ <p>Could you please be more specific? I&#39;ve checked links throughout the forum, is there a specific one you are having trouble with? Thanks. </p> http://www.woopra.com/forums/topic/outbound-links-and-downloads#post-18116 Tue, 07 Sep 2010 09:05:45 +0000 Lorelle 18116@http://www.woopra.com/forums/ <p>This issue was resolved over a year ago. Can you be more specific with what issues you are having? Thanks. </p> http://www.woopra.com/forums/topic/can-we-design-our-own-chat-button#post-18115 Tue, 07 Sep 2010 09:04:34 +0000 Lorelle 18115@http://www.woopra.com/forums/ <p>Could you please explain point 2 further? The chat didn&#39;t appear in your stats? The chat is separate from that. If the visitor you are talking to moves around your site, those visits are tracked. Yours are not. </p> <p>If you have shared your stats with others, you can have multiple &quot;agents&quot; appear in the chat list. </p> <p>Thanks for the input. Keep it coming. </p> http://www.woopra.com/forums/topic/outbound-links-and-downloads#post-18114 Tue, 07 Sep 2010 05:47:09 +0000 Ilkka 18114@http://www.woopra.com/forums/ <p>Has this issue been resolved? I certainly cannot get this working? </p> http://www.woopra.com/forums/topic/tracking-downloads#post-18113 Tue, 07 Sep 2010 05:42:07 +0000 Ilkka 18113@http://www.woopra.com/forums/ <p>Hi, just tried to get working, no go with external links or tracking downloads, any ideas? Can they be tracked with custom javascript-call in href? </p> http://www.woopra.com/forums/topic/tracking-wordpress-mu-sites-individually#post-18110 Tue, 07 Sep 2010 03:47:53 +0000 tbreak 18110@http://www.woopra.com/forums/ <p>I am running Wordpress MU with subfolders and would like to know how Woopra can break the stats between different blogs. I have about six blogs- each under a separate sub directory. I have purchased the Gold plan and am using the same API key across all the sites </p> http://www.woopra.com/forums/topic/forum-page-buttons-are-not-working#post-18109 Tue, 07 Sep 2010 01:43:53 +0000 Bitman 18109@http://www.woopra.com/forums/ <p>forum page buttons are not working </p> http://www.woopra.com/forums/topic/can-we-design-our-own-chat-button#post-18108 Tue, 07 Sep 2010 01:12:35 +0000 Bitman 18108@http://www.woopra.com/forums/ <p>Thanks for Woopra, it&#39;s the best - some feedback on chat though..</p> <p>1. Please remove the Woopra logo from the chat in this release. It just confuses our customers. Why not put it in the chat window if you want to advertise to other webmasters.</p> <p>2. Using exclude for my own ip in the desktop monitor meant that chat did not appear on my browsers and I thought there was an error. Perhaps an option to exclude from stats and/or chat may be good.</p> <p>3. Can we have a longer or user defined new chat sound? </p> <p>4. Can we have two or more chat agents appear though one desktop logon. ie. different departments to initiate a chat with.</p> <p>5. To Turn chat agent on/off from the desktop app would be good too. I like to see the stats, but not be available for chat. </p> <p>6. email form option instead of offline.</p> <p>thank you. </p> http://www.woopra.com/forums/topic/undefined-and-null-entries#post-18107 Mon, 06 Sep 2010 18:33:18 +0000 Lorelle 18107@http://www.woopra.com/forums/ <p>Okay. Thanks and let us know if we can help more. </p> http://www.woopra.com/forums/topic/undefined-and-null-entries#post-18106 Mon, 06 Sep 2010 12:37:41 +0000 bettinaba 18106@http://www.woopra.com/forums/ <p>You are right in that it was a kind of intermittent problem. But I had complete records a few seconds before the null string-path. No change of host/ip adress - the same visit. No need of doing any validation of code. All works fine since that moment. I just lost a few clicks at one of my websites. Not a big problem to me :-) </p> http://www.woopra.com/forums/topic/all-stats-lost-after-a-domain-name-change#post-18105 Mon, 06 Sep 2010 11:12:48 +0000 Lorelle 18105@http://www.woopra.com/forums/ <p>Thank you for letting me know! Excellent. </p> http://www.woopra.com/forums/topic/all-stats-lost-after-a-domain-name-change#post-18104 Mon, 06 Sep 2010 07:32:02 +0000 Michelle 18104@http://www.woopra.com/forums/ <p>They&#39;re back. Thank you. :)</p> <p>Michelle </p> http://www.woopra.com/forums/topic/ip-blocked#post-18103 Sun, 05 Sep 2010 18:45:19 +0000 Lorelle 18103@http://www.woopra.com/forums/ <p>Are you talking about the firewall? We don&#39;t do IP blocking. For firewall help, see <a href="http://www.woopra.com/faq/#firewall" rel="nofollow">http://www.woopra.com/faq/#firewall</a></p> <p>And please don&#39;t wait three months to get help in the future. We&#39;re here and on Twitter to help you. Just ask. Thanks. </p> http://www.woopra.com/forums/topic/ip-blocked#post-18102 Sun, 05 Sep 2010 15:51:31 +0000 vidafeliz 18102@http://www.woopra.com/forums/ <p>Hi,</p> <p>Since about 3 months it is not possible to get connect to woopra, neither on the woopra site nor on woopra live stats beta...we assume that this might be because of an ip-blocking?</p> <p>Appreciate your help to this issue.</p> <p>Thanks in advance. </p> http://www.woopra.com/forums/topic/worked-for-20-days-stopped#post-18101 Sun, 05 Sep 2010 12:57:39 +0000 Lorelle 18101@http://www.woopra.com/forums/ <p>We&#39;ve worked on this for days and can&#39;t figure out what is going on. Right now, we&#39;ve had five people testing this in different locations around the world on different computer systems. We all are able to log into your site, view it with the Desktop Client and Web Version, and no one is reporting any problems. </p> <p>Not sure if this is helpful, but as I&#39;ve said, your site&#39;s design still stuns us that Woopra tracks anything on it. Our team said that this is one of the most complex and confusing site designs and navigation. Two reported it crashed their browsers during testing due to flash, even though they rarely get such problems. </p> <p>Aside from that, we can&#39;t figure out why you are having this problem. So here is what they say. Let us know when it is happening again and we&#39;ll round up our team to look at it when you are seeing something happening, too. Maybe we&#39;ll see something then. This is really frustrating us. </p> <p>Thanks. </p> http://www.woopra.com/forums/topic/all-stats-lost-after-a-domain-name-change#post-18100 Sun, 05 Sep 2010 12:48:21 +0000 Lorelle 18100@http://www.woopra.com/forums/ <p>That&#39;s always the way! Let us know if they don&#39;t show up within 24 hours or so. The servers need to catch up. You know how it is. </p> <p>Thanks! </p> http://www.woopra.com/forums/topic/all-stats-lost-after-a-domain-name-change#post-18099 Sun, 05 Sep 2010 12:02:56 +0000 Michelle 18099@http://www.woopra.com/forums/ <p>I maintain a few Drupal modules and I&#39;ve found that no matter how much I test something there&#39;s always something I miss when other users use it. </p> <p>Thanks for looking into it. I&#39;ll be glad to have the data back. :)</p> <p>Michelle </p> http://www.woopra.com/forums/topic/all-stats-lost-after-a-domain-name-change#post-18098 Sun, 05 Sep 2010 10:27:05 +0000 Lorelle 18098@http://www.woopra.com/forums/ <p>Thanks to you, we discovered a little problem with the members area after our recent server moves. Wow! Thank you so much. We&#39;re fixing that and restoring your stats as soon as that&#39;s done. Again, thank you. We went through everything with a fine tooth comb and you found the thing. Much appreciated. </p> http://www.woopra.com/forums/topic/all-stats-lost-after-a-domain-name-change#post-18097 Sun, 05 Sep 2010 10:13:20 +0000 Michelle 18097@http://www.woopra.com/forums/ <p>I changed my primary domain last night and was pleasantly surprised to find that Woopra had a page for changing the name that said it would go smoothly and all data would be kept. So I plugged in the new domain and restarted the Woopra program. All my data was gone. Total blank slate.</p> <p>Is there any way to get it back? If not, you really should change the wording on that page so people know they will lose their data if they change their domain name.</p> <p>Michelle </p> http://www.woopra.com/forums/topic/encoding-problem-on-non-english-locales-in-chat#post-18095 Sat, 04 Sep 2010 11:08:08 +0000 Lorelle 18095@http://www.woopra.com/forums/ <p>The Woopra Live Chat Widget is currently in beta testing. We&#39;ll be adding language font recognition in an upcoming update. </p> http://www.woopra.com/forums/topic/encoding-problem-on-non-english-locales-in-chat#post-18094 Sat, 04 Sep 2010 07:02:26 +0000 hidonet 18094@http://www.woopra.com/forums/ <p>Client wrote<br /> 14:57:19 abşğü</p> <p>I saw on my side :<br /> 14:57:19 abşğü</p> <p>Same problem on windows client.<br /> I can provide screenshots about problem if you want. </p> <p>If you want to provide chat screen in other languages I can help you to translate to turkish.( I&#39;m official Turkish translator of MagentoCommerce ) </p> http://www.woopra.com/forums/topic/with-signal-no-data-woopra#post-18088 Fri, 03 Sep 2010 23:53:06 +0000 Lorelle 18088@http://www.woopra.com/forums/ <p>Em espanhol? Sinto muito. Eu tinha certeza de que foi fixado para o Português! As minhas desculpas. Mas estou feliz que agora entendemos o problema.</p> <p>Se ele não repõe dentro de 24-36 horas da data prevista, por favor me avise. Nós queremos ter certeza que você não perca um momento de suas estatísticas. Se ele continua acontecendo, por favor, considere a atualização como os últimos dias perdido pode ser importante, e queremos ter certeza que você não perca um minuto.</p> <p>Muito obrigado por sua paciência e compreensão.</p> <p>= = = = =<br /> In Spanish? I&#39;m so sorry. I was sure it was set for Portuguese! My apologies. But I&#39;m glad we now understand the issue. </p> <p>If it doesn&#39;t reset within 24-36 hours of your expected date, please let me know. We want to make sure you do not miss a moment of your statistics. If it keeps happening, please consider upgrading as those last missed days could be important and we want to make sure you do not miss a minute. </p> <p>Thank you so much for your patience and understanding. </p> http://www.woopra.com/forums/topic/with-signal-no-data-woopra#post-18087 Fri, 03 Sep 2010 21:29:35 +0000 seven7down 18087@http://www.woopra.com/forums/ <p>Yeah buddy! Now you understand! Yes! It starts late! I&#39;m moving to North America then! Hehehe<br /> Well, then do not bother with my visits requesting the data, all early months .... Another thing, you did the translation into Spanish and the language here in Brazil is Portuguese. (The only country in South America that the language is Portuguese, the rest is Spanish) Hehehe<br /> Thank you for everything, and success.</p> <p>==================================</p> <p>Sim amigo! Agora você entendeu! Isso ! Começa atrasado! Vou mudar para a America do Norte então! Hehehe<br /> Bom, então não se incomode com minhas visitas solicitando os dados, todo início de mês.... Outra coisa, você fez a tradução para o espanhol, e aqui no Brasil o idioma é português. (O único País da América do Sul que o idioma é o português, o restante é o espanhol) Hehehe<br /> Agradeço por tudo, e sucesso. </p> http://www.woopra.com/forums/topic/could-not-find-browser#post-18086 Fri, 03 Sep 2010 16:54:39 +0000 Lorelle 18086@http://www.woopra.com/forums/ <p>It uses whatever default browser you have set up. Woopra doesn&#39;t choose for you. It makes a request to open a window and your operating system redirects it to the default browser. Check your settings and ensure that Java is updated as these are Java errors. Woopra doesn&#39;t use any specifics but whatever the OS redirects a link to. </p> http://www.woopra.com/forums/topic/could-not-find-browser#post-18085 Fri, 03 Sep 2010 15:35:43 +0000 mentics 18085@http://www.woopra.com/forums/ <p>This is desktop client on Linux. The desktop client tries to launch a URL in a browser when you select visit URL on a referrer URL.</p> <p>My question is what mechanism does it use to launch the browser because it&#39;s not working correctly. It&#39;s not using my default browser as configured on ubuntu. </p>