http://www.woopra.com/forums/ Woopra Forums Topic: Chat invitation window looks like spam en Fri, 21 Nov 2008 22:43:21 +0000 http://www.woopra.com/forums/topic/chat-invitation-window-looks-like-spam#post-2039 Thu, 29 May 2008 16:49:15 +0000 ruigato 2039@http://www.woopra.com/forums/ <p>i think that if we could personalize the chat popup the visitors wont get it as spam.</p> <p>admin avatar<br /> poput strings translation<br /> somekind of customization (color/website logo)</p> <p>this will improve mutch the system, and i am sure are easy tasks (specialy the "Webmaster wants to start conversation" string)</p> <p>in my case my visitors dont speak EN... </p> http://www.woopra.com/forums/topic/chat-invitation-window-looks-like-spam#post-1323 Mon, 05 May 2008 16:09:09 +0000 thor918 1323@http://www.woopra.com/forums/ <p>just don't add too much to the chat feature..<br /> look at facebook, it's slowing down the site... </p> http://www.woopra.com/forums/topic/chat-invitation-window-looks-like-spam#post-1311 Mon, 05 May 2008 13:07:30 +0000 freakoid99 1311@http://www.woopra.com/forums/ <p>The real solution to this is to have the communication initiated in reverse. Visitors should be contacting admins, not the other way around. </p> http://www.woopra.com/forums/topic/chat-invitation-window-looks-like-spam#post-1270 Sun, 04 May 2008 20:55:23 +0000 Kevin 1270@http://www.woopra.com/forums/ <p>Agree with above.</p> <p>Suggestion: Create a Woopra "badge" that can be placed anywhere on the web site, then have that badge be where the message from the Woopra user gets displayed. Perhaps the badge should flash when the webmaster wants to chat. That would make it appear less like spam or a virus and more like something legit. </p> http://www.woopra.com/forums/topic/chat-invitation-window-looks-like-spam#post-652 Tue, 29 Apr 2008 07:50:55 +0000 Scott Sehlhorst 652@http://www.woopra.com/forums/ <p>It would be cool if the chat dialog included the gravatars of the webmaster and the user to whom chat is being requested. You could also allow a personalized (rather than "generic across Woopra") message. Something styled similarly to incoming calls on skype or an IM client. </p> http://www.woopra.com/forums/topic/chat-invitation-window-looks-like-spam#post-456 Sun, 27 Apr 2008 15:00:46 +0000 NDC 456@http://www.woopra.com/forums/ <p>I agree with with Xorsyst, The feedback that im getting from the people that visit my site is that they think its an automated message and not something that somebody actually wants to chat. </p> http://www.woopra.com/forums/topic/chat-invitation-window-looks-like-spam#post-453 Sun, 27 Apr 2008 14:54:14 +0000 Lorelle VanFossen 453@http://www.woopra.com/forums/ <p>We are working on several levels to improve the chat window. Your input is appreciated, and similar to our thoughts on this fairly new feature. Thanks! </p> http://www.woopra.com/forums/topic/chat-invitation-window-looks-like-spam#post-437 Sun, 27 Apr 2008 13:35:12 +0000 xorsyst 437@http://www.woopra.com/forums/ <p>After trying out the user chat feature with my girlfriend yesterday, she brought up a really good point. I did not tell her that I was going to initiate the chat request with her, however when the chat notification came up, she promptly ignored it and closed it. </p> <p>When I asked her why she did that, and let her know it was me, she pointed out that it looked like a popup / spam. Especially since its a generic message saying something like "The Webmaster wants to chat with you." In this day and age, people are certainly going to react as my girlfriend did and ignore that notification.</p> <p>My suggestion would to make this message more personal to the specific site. Something simple like changing the "Webmaster" portion to the actual site's name. Or even better, pulling the image used for the notification from the server allowing users to create a custom graphic.</p> <p>Just a suggestion. </p>