http://www.woopra.com/forums/ Woopra Forums Topic: Everything's gone en Fri, 21 Nov 2008 22:54:16 +0000 http://www.woopra.com/forums/topic/everythings-gone#post-3566 Thu, 10 Jul 2008 16:59:04 +0000 rogermbyrne 3566@http://www.woopra.com/forums/ <p>FYI my sites are ALL back, but stats missing for the last days ;( hey mr/mrs woopra (is it male or female ;) ) for those of us who like it isnt it time to release the pay to play version? </p> http://www.woopra.com/forums/topic/everythings-gone#post-3558 Thu, 10 Jul 2008 12:53:11 +0000 deew27 3558@http://www.woopra.com/forums/ <p>I have two sites on Woopra. One shows up with stats. The other is completely missing. Both are using the WordPress plug-in and I'm running on Windows XP. </p> http://www.woopra.com/forums/topic/everythings-gone#post-3554 Thu, 10 Jul 2008 09:58:56 +0000 medicaid 3554@http://www.woopra.com/forums/ <p>Come on, you haven't lost everything. At least you still have your health. </p> http://www.woopra.com/forums/topic/everythings-gone#post-3551 Thu, 10 Jul 2008 09:36:16 +0000 dkmommy 3551@http://www.woopra.com/forums/ <p>My site is completely gone. Not even listed at the top of the Woopra. Anyone else not even able to click on their site to see the zeros??? </p> http://www.woopra.com/forums/topic/everythings-gone#post-3545 Thu, 10 Jul 2008 06:25:09 +0000 rogermbyrne 3545@http://www.woopra.com/forums/ <p>same here i have 5 sites and everyday they are losing stats or not loading into the windows client, before yesterday one site is missing everything, yesterday my most important site is missing all day today the same no stats and site not loading!</p> <p>wassup woopra? </p> http://www.woopra.com/forums/topic/everythings-gone#post-3540 Wed, 09 Jul 2008 21:17:04 +0000 wendypiersall 3540@http://www.woopra.com/forums/ <p>*sigh* On the VERY first day of a launch of a new site, my Woopra is down too. </p> <p>Woopra, I love you and all, but this bugginess is getting kinda old! </p> http://www.woopra.com/forums/topic/everythings-gone#post-3532 Wed, 09 Jul 2008 11:45:45 +0000 rksdesign 3532@http://www.woopra.com/forums/ <p>update: as of this morning, logged into the Woopra client with no problem but both sites (my work site, and my personal site which I shared with my work's login) are blank - zeros for everything. </p> <p>The online version of the stats shows 380 visits Monday, 0 Tuesday, and 6 today. </p> <p>As I typed this, apparently the local Woopra client was able to retrieve some numbers. it now shows:<br /> Today so far 219 visits 1518 pageviews<br /> Yesterday 0 visits and 2771 pageviews</p> <p>When it was working, I'd log in and find very rich information in the dashboard, with Referrers, Searches, Countries -- but now those areas are nearly empty. Also, the graph at the top is flatlined. </p> <p>Hope this helps. </p> http://www.woopra.com/forums/topic/everythings-gone#post-3530 Wed, 09 Jul 2008 10:45:32 +0000 Lorelle VanFossen 3530@http://www.woopra.com/forums/ <p>Thanks for the specifics. They are exactly what we need to track this down. And interesting on the page load slow down. That is the opposite of what our testing has found. Hmmm. Lots of inconsistencies, but you've helped us a ton. Thank you so much. You've made our job easier! </p> http://www.woopra.com/forums/topic/everythings-gone#post-3526 Tue, 08 Jul 2008 19:37:59 +0000 rksdesign 3526@http://www.woopra.com/forums/ <p>(per Admin request) Specifically: I am using a manual implementation of the Woopra code which resides in a common "footer" include on our site. The Woopra client is running locally on Vista Ultimate SP1. </p> <p>On the Woopra client app, everything before yesterday is gone. On the online version, the visits numbers seem intact going back 1 month, but the pageviews are all 0. </p> <p>The Woopra client app does not always load, sometimes shutting it down and restarting it helps, sometimes not. The performance started seriously to degrade about a week and a half ago, prior to that it worked fine except as noted below. Yesterday, when it did log in, everything was gone, but it did seem to count yesterday. Today it's counted 7 visits with 19 hits, which is absolutely not correct.</p> <p>Also, just FYI between June 13-16, the Woopra script slowed down page load so much as to make an onload event unusable, so I removed the Woopra code from pages using that event during that time. </p> http://www.woopra.com/forums/topic/everythings-gone#post-3521 Tue, 08 Jul 2008 13:02:50 +0000 Lorelle VanFossen 3521@http://www.woopra.com/forums/ <p>Thanks for the specific feedback, Tadd. We're working on tracking down the issue. We'll let you all know when we figure it out. In the meantime, the more specific information, such as Tadd provided, helps us a lot.</p> <p>Thanks! </p> http://www.woopra.com/forums/topic/everythings-gone#post-3512 Tue, 08 Jul 2008 08:13:57 +0000 Tadd 3512@http://www.woopra.com/forums/ <p>@Lorelle VanFossen</p> <p>I run the Woopra on 2 WordPress sites and 1 non-WordPress site. I also run the software on two computers, one at home (WinXP Pro SP3) and one here at the office (Vista SP1). </p> <p>The stats are back today, though it's quite obvious that it's missing about 50% of the visits and hits. For instance, WP Stats says my site got about 130 unique hits yesterday, where Woopra recorded 24. Google Analytic saw around 120 (they're always behind). </p> http://www.woopra.com/forums/topic/everythings-gone#post-3502 Tue, 08 Jul 2008 04:02:19 +0000 Ben 3502@http://www.woopra.com/forums/ <p>One of my sites, <a href="http://www.jessicastrust.org.uk" rel="nofollow">http://www.jessicastrust.org.uk</a>, has been dropping stats for the last couple of days: sometimes no PV graph, sometimes no hourly/daily visitor stats, sometimes no referers etc etc. As of this morning the tab has disappeared so I get nothing. The member web stats page on is empty as well.</p> <p>I run the client on XP and Ubuntu 8.04 to the same effect, and use the Wordpress plugin on my site if this helps.</p> <p>Please help?! </p> http://www.woopra.com/forums/topic/everythings-gone#post-3498 Mon, 07 Jul 2008 22:35:14 +0000 randy72560 3498@http://www.woopra.com/forums/ <p>Same issues with my sites. I can never get woopra to load anymore and its quit getting data from most of my sites. I haven;t changed anything, so I'm positive it's not an issue on my side of this..</p> <p>Looks like there is a lots of these issues reading through the posts, when do you expect these issues to be fixed? </p> http://www.woopra.com/forums/topic/everythings-gone#post-3489 Mon, 07 Jul 2008 20:31:56 +0000 Lorelle VanFossen 3489@http://www.woopra.com/forums/ <p>As rksdesign advises, if your website must rely upon your blog statistics, use the other programs you have been using if Woopra is experiencing some glitches. We are trying to track down this issue and your input has been very helpful, though it would help if you could be a little more specific.</p> <p>Please let us know if you are using the Woopra WordPress Plugin, a manual version of the script, or another plugin or script. Please let us know the version of your operating system so we can implement testing on a similar system. </p> <p>Thanks all for your input and keep it coming! </p> http://www.woopra.com/forums/topic/everythings-gone#post-3482 Mon, 07 Jul 2008 17:53:19 +0000 rksdesign 3482@http://www.woopra.com/forums/ <p>I've had this problem intermittently since last week, and at least once before (that time, was right before they released their major upgrade). My solution, and what I would recommend to everyone here, is do not abandon your current tried &#38; true stats, use Woopra in addition to, not instead of. </p> <p>Tto me, these figures are too important to trust to beta software. I run Google Analytics concurrently, so when Woopra struggles, I always know I have my backup. </p> http://www.woopra.com/forums/topic/everythings-gone#post-3472 Mon, 07 Jul 2008 10:27:01 +0000 Tadd 3472@http://www.woopra.com/forums/ <p>I'm with you folks. MY main site is only available a quarter of the time. If I close the Woopra program completely and then restart it SOMETIMES I get the information. If I compare the woopra.com stats to like, WP Stats there is a HUGE difference.</p> <p>As stated, I may have to just not use Woopra and just use WP Stats or (shutter) Google Analytic. I love how Woopra works (worked) but this last week it's been pretty well crap.</p> <p>I'll say it's the beta stuff. I haven't changed anything and I'm running this on 3 sites actively .... problems with everything. </p> http://www.woopra.com/forums/topic/everythings-gone#post-3445 Sat, 05 Jul 2008 08:27:59 +0000 netwoopra 3445@http://www.woopra.com/forums/ <p>I have lost data on both of sites as well... </p> http://www.woopra.com/forums/topic/everythings-gone#post-3442 Sat, 05 Jul 2008 05:18:14 +0000 Disbas 3442@http://www.woopra.com/forums/ <p>Hey.. That has been happening to me too. Started losing old data a few days ago. Just one day at first. According to Woopra I had some 400 page views and only 3 visitors. Right. Now all data has vanished into thin air. Hope it wil magically reappear though.. Love Woopra. Scared quite a few visitors off, though, experimenting with the chat function... </p> http://www.woopra.com/forums/topic/everythings-gone#post-3436 Fri, 04 Jul 2008 09:55:40 +0000 Vinnie 3436@http://www.woopra.com/forums/ <p>We are receiving stats on and off, at times we are not seeing countries, then it will work, other times we don't receive page views. </p> <p>Thanks</p> <p>Vince </p> http://www.woopra.com/forums/topic/everythings-gone#post-3435 Fri, 04 Jul 2008 09:27:32 +0000 vc27 3435@http://www.woopra.com/forums/ <p>I've got a couple of sites registered and with in the last week they their stats have been ON and OFF...</p> <p>I attributed it to the fact that Woopra is still in beta. I can only assume that things will be restored, but at this point I'm not putting a whole lot of stock in the stats them self.</p> <p>From what I can tell my stats are still being counted but no being retrieved for me to look at. + Load time has increased for the search area. </p> http://www.woopra.com/forums/topic/everythings-gone#post-3434 Fri, 04 Jul 2008 05:51:13 +0000 exotic dancer 3434@http://www.woopra.com/forums/ <p>Ever since this bug appeared, I'm noticing that some visitors are not being captured. Visitor count shows more than stats shows by 2 or 3 daily </p> http://www.woopra.com/forums/topic/everythings-gone#post-3431 Fri, 04 Jul 2008 03:50:32 +0000 James 3431@http://www.woopra.com/forums/ <p>everything is gone for me too. </p> http://www.woopra.com/forums/topic/everythings-gone#post-3427 Thu, 03 Jul 2008 14:56:30 +0000 mohawke 3427@http://www.woopra.com/forums/ <p>I lost part of the data yesterday and today everything is gone. Another site I have is displaying normally. I logged in here and no data here either. I assume they are working on the database or database code... </p> http://www.woopra.com/forums/topic/everythings-gone#post-3409 Thu, 03 Jul 2008 01:50:45 +0000 MacGeeky 3409@http://www.woopra.com/forums/ <p>Ok, everything came back yesterday, but now I cant connect when trying to log on to woopra, it just hangs when it says "Connected! Loading websites". WTF, when and how? </p> http://www.woopra.com/forums/topic/everythings-gone#post-3408 Wed, 02 Jul 2008 16:00:03 +0000 soliver 3408@http://www.woopra.com/forums/ <p>I'm having this problem too. For one of my sites, all of the stats are gone, and new stats are not being collected. For the other site (my blog), all of the stats disappeared on Monday, but new stats are being saved since then. I've just been crossing my fingers that everything will reappear. </p> http://www.woopra.com/forums/topic/everythings-gone#post-3402 Wed, 02 Jul 2008 05:54:25 +0000 MacGeeky 3402@http://www.woopra.com/forums/ <p>All my stats is gone, both the alltime stats and the stats for today. Help!!</p> <p>Anyone else having this problem? </p>