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Woopra Forums » Troubleshooting

Auto update now Woopra won't load

(25 posts)
  • Started 2 months ago by ellaella
  • Latest reply from fritzeflink
  • This topic is not a support question

  • ellaella
    Member

    When I launched Woopra 30 minutes or so ago, it began an auto update and took me through the finish button but now when I try to launch woopra, even after rebooting, I get this errorL

    ava.lang.ClassNotFoundException: com.woopra.client.Main
    at java.net.URLClassLoader$1.run(Unknown Source)
    at java.security.AccessController.doPrivileged(Native Method)
    at java.net.URLClassLoader.findClass(Unknown Source)
    at java.lang.ClassLoader.loadClass(Unknown Source)
    at sun.misc.Launcher$AppClassLoader.loadClass(Unknown Source)
    at java.lang.ClassLoader.loadClass(Unknown Source)
    at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)
    at com.exe4j.runtime.WinLauncher.main(Unknown Source)

    I'm running wordpress 2.3.3 with XP. Should I start all over?

    Posted 2 months ago #

  • Lior
    Member

    god no... everything's fine with your software... it's an error with the woopra software itself.
    see here http://www.woopra.com/forums/topic/new-woopra-client

    Posted 2 months ago #

  • Jad Y.
    Administrator

    Another update on the way. Sorry for inconvenience!

    Posted 2 months ago #

  • DizPodDir
    Member

    how soon for this new update?

    Posted 2 months ago #

  • Jad Y.
    Administrator

    30 minutes. I will let you know when to update.

    Posted 2 months ago #

  • ellaella
    Member

    Thanks all! I did just try a reinstall without uninstalling the other and got the same msg so I'll sit tight.

    Posted 2 months ago #

  • Jad Y.
    Administrator

    Ready to go!

    Posted 2 months ago #

  • IB
    Member

    Nice one - I can stop crying now! Thanks.

    Posted 2 months ago #

  • Fairbanks
    Member

    I was experiencing the same problem. I just downloaded the program manually - installed - then attempted to start up, receiving the same error. Sure it's fixed?

    Posted 2 months ago #

  • nickbohle
    Member

    Just downloaded the newest version (1.1.2.1 beta)!!!

    Works fine now... Thanks!!!

    Posted 2 months ago #

  • Fairbanks
    Member

    I just attempted the Windows download - it's beta version 1.1.2.0. Am I missing something?

    Posted 2 months ago #

  • Ben
    Member

    I'm now running version 1.1.2.1, but the stats seem mangled for today and the visitor numbers seem to have reset. Event notifications are lost as well. Is this a temporary or permanent issue?

    BUT, I'm now getting download and external page info which is fantastic.

    Posted 2 months ago #

  • Lior
    Member

    i'm still getting the error.. also, I can't download version 1.1.2.1, the version I download is 1.1.2.0... guess that's the reason, but how do I solve it?

    Posted 2 months ago #

  • Elie K
    King of blues

    @liorry:

    http://static.woopra.com/woopra_windows.exe?liorry

    Chief Eye Candy Officer
    Posted 2 months ago #

  • Lior
    Member

    Elie. many thanks. works great.

    Posted 2 months ago #

  • Fairbanks
    Member

    I'm back up and running. Thanks for you help everyone!

    Posted 2 months ago #

  • ellaella
    Member

    I got the same old message too after downloading the Win version. The link Elie provided isn't working for me either. I can save the file but then it wants to know what program to open it with.

    Perhaps I should just wait till tomorrow and use the download page again?

    Posted 2 months ago #

  • Ben
    Member

    Download the file with ?anyrandomtextafter and then remove the ?anyrandomtextafter from the filename - it just prevents downloading a cached earlier version of the client.

    Posted 2 months ago #

  • gammablog
    Member

    Auto updated to 1.1.2.1, it is running fine, but missing one of the features I really liked in the old version. I can no longer sort the search results by number of actions. Is this a bug or has that feature been removed?

    Posted 2 months ago #

  • ellaella
    Member

    I'm sorry, but I don't understand which place to download from or which step(s) to insert and delete ?anyrandomtextafter when I choose run. Should I be choosing save? This was so simple and flawless the first time.

    I still can't get Woopra to load.

    Posted 2 months ago #

  • Ben
    Member

    Download the file from this link:
    http://static.woopra.com/woopra_windows.exe?ellaella

    Then, rename the file woopra_windows.exe?ellaella to woopra_windows.exe

    It should now run and install normally.

    HTH

    Posted 2 months ago #

  • wendypiersall
    Member

    I've gotten Woopra up and running again, but it's incorrectly reporting on past average numbers. Today Visits vs. Average Visits are way high because my 'average visit' is somewhere between 0 40 visits (way low). Plus under Analytics, the numbers for today are lower than what is actual (Refresh Data doesn't do anything). And I have two entries for today.

    Are all these bugs going to require another download and reinstall? Or is this buggy data that will sort itself out eventually?

    Posted 2 months ago #

  • ellaella
    Member

    Thank you, Ben. I have 1.1.2.1 running now. Same pageview oddities as others mentioned but that's nothing. I'm just happy to have things working again.

    Posted 2 months ago #

  • babyreflux
    Member

    I now have 1.1.2.1 - love the 'original referrer' feature for repeat visitors. Only gripe is the keywords used on the search engines isn't working. I get the engine but just have the brackets without any words in them.

    Posted 2 months ago #

  • fritzeflink
    Member

    Referrer shows: "Google.de (null)" or "Google.de ()".

    The links are working though - but it's a PITA to check Google for referring keywords.

    Posted 2 months ago #

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