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Woopra Forums » Troubleshooting » Web Site Installation

[closed]

Download Page Not Working

(21 posts)
  • Started 4 months ago by blacklabel
  • Latest reply from John
  • This topic is closed
  • This topic is not a support question

Tags:

  • Black Label
    Member

    The page to download the software is not working.

    Posted 4 months ago #

  • Carlitos
    Member

    Yep, it doesn't work (404).

    Maybe it's related, but at the web based version of Woopra Analytics, I don't get any data at all, even when browsing my page.

    Posted 4 months ago #

  • Lisa Alexander
    Member

    I'm receiving the same error.

    Posted 4 months ago #

  • Shane
    Member

    I would uploaded my install file that I have. (Always paranoid with Vista) I am not sure Jogn or Elie would like this. I await their response.

    Posted 4 months ago #

  • Rune-City
    Member

    It works for me.

    Posted 4 months ago #

  • Thomas
    Member

    I get this error as well:
    type Status report

    message /members/download.jsp

    description The requested resource (/members/download.jsp) is not available.

    And there's no data on my analytics area (I've put the Javascript just before /body in my footer.php).

    Posted 4 months ago #

  • communityguy
    Member

    Same problem - blank data on Web version, can't download software version because of 404.

    Posted 4 months ago #

  • Elie K
    King of blues

    We fixed the download link on the analytics page. thank you

    http://www.woopra.com/download/

    Chief Eye Candy Officer
    Posted 4 months ago #

  • aaplfan
    Member

    Trying to download the Wordpress plug in goes to this URL http://static.woopra.com/woopra_wordpress.zip does not work

    Posted 4 months ago #

  • Jay
    Member

    I also can not get to the WP plugin at the link above. Server not found...

    Posted 4 months ago #

  • Jay
    Member

    Also can't get the Windoze desktop application at http://static.woopra.com/woopra_windows.exe

    Posted 4 months ago #

  • John P.
    Chief Cat Herder

    Folks,

    Apparently the download server went down a little over half an hour ago, but I can't fix it, and everyone else is asleep.

    Sorry about that! The joys of Beta testing! ;-) Give us a few hours and when one of the actual techie guys wakes up they will kick start things again.

    John

    Posted 4 months ago #

  • Jay
    Member

    Thanks John. Call that techie guy and wake his a$$ up! :)

    Posted 4 months ago #

  • tcar
    Member

    I can get the Linux file to download, but it says it's corrupted when I try to install it in the terminal.

    Posted 4 months ago #

  • cschweiger
    Member

    Hey, has anybody seen the techie guy?

    Posted 4 months ago #

  • rheid
    Member

    replace static with www

    I downloaded the windows version, but when launching it, it says:

    --

    Permission denied

    Woopra is no able to launch the update installer.

    --

    Posted 4 months ago #

  • Gideon
    Member

    Yep, I'm still having this problem with both the Windows client and the WP plugin.

    Posted 4 months ago #

  • Jay
    Member

    It was reported on Twitter that downloads were working. But I'm still getting server errors.

    Someone needs too much sleep.

    Posted 4 months ago #

  • Jay
    Member

    Working now. With Vista, need to install as Admin.

    *very* cool!

    Posted 4 months ago #

  • Kestrel
    Member

    Ahh...thanks for that phoenixguy. I was able to d/l (removed "static" from the URL) and install, but got an error while running. I'll remove, and reinstall as admin.

    EDIT/UPDATE: Okay; installed as Admin. Run as Admin. Following info in a popup is displayed:

    Woopra was not able to launch the update installer.

    Open Woopra as Root/Administrator or download the new version from:
    http://www.woopra.com/members/download.jsp

    I get a 404 error when I go to that URL.

    Posted 4 months ago #

  • John P.
    Chief Cat Herder

    Folks, there was an errant "." in a DNS entry that was causing some people problems, but that was fixed 6-7 hours ago, so the download issues should be resolved for everyone.

    The only thing that I can think of which would still be causing problems would be if someone was using a DNS server that was not updating frequently enough. DNS servers should be set to refresh every hour or so, but if you've got one that is caching for 24 hours or something you might need to change DNS to make your life generally better. :-)

    I recommend the free OpenDNS (http://opendns.com/) by the way.

    John

    Posted 4 months ago #

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