Empty data and search results in Woopra client

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Empty data and search results in Woopra client

(6 posts)

Started 5 months ago by mmjr
Latest reply from jkliza
This topic is not a support question

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mmjr
Member

I have seen this issue come up in a couple of other threads but no response yet from woopra so I am posting under it's own thread.

Over the last few days, the woopra client often displays empty windows (on the dashboard) and subsequent logging off and on repeatedly (or shutting completely several times) is required to bring back the data. The search results ("show recent visitors") is also screwed up in 3 different ways:-
1) Visitor #'s are either displaying a huge number or zero for every visitor.
2) The search result will only display visitors from today - all previous days data is gone.
3) The search result shows "0 actions" for many visitors and the number of visits on the search results does not match the number of visits on the dashboard.

Posted 5 months ago #
Michael
Member

I have the exactly same problems. Furthermore, the country name is often missing, but the city name is still there. This also leads to an empty (black) flag.

Posted 5 months ago #
mmjr
Member

Just found that the Analytics page on the web interface has lost visitor data too - "time spent/page" is missing, "new visitors" are 0% and "pageviews" data is gone.

Posted 5 months ago #
Lazy
Member

same problem here with some domain stats

Posted 5 months ago #
medalia
Member

Same problem here and NO response from Woopra!

Posted 4 months ago #
jkliza
Member

Same problem here. I understand it's beta, and I can still get data from Google Analytics, but I was loving Woopra until now.

Hopefully this will be fixed asap.

If there is anything I can do to help please let me know!

Jesse

Posted 4 months ago #