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Woopra Forums » General Discussion » How Do I...

How do I add a avatar to the chat popup

(21 posts)
  • Started 4 months ago by hostrail
  • Latest reply from hrtopher

  • hostrail
    Member

    How do I add a avatar to the chat popup

    --
    Dylan T
    HostRail.com
    Posted 4 months ago #

  • sirberus
    Member

    Bump... looking for the same answer.

    Posted 4 months ago #

  • joshuacrispin
    Member

    Yeah...just an empty box in the pop up chat. And there is no "click this window to start chat" or similar either. Most people will jut look at and not know what they should do.

    Posted 4 months ago #

  • joshuacrispin
    Member

    Nor a way to add my image in the box on any profile pages on the Woopra site...nor in the desktop client.

    Posted 4 months ago #

  • jmarston
    Member

    I'd also like to know how to add my avatar. As for the need for a "Click here to start chat" - I guess we're supposed to say so in our introductory sentence. I wonder if there's a way to create a static icon to display "Live Help Click here" by way of the javascript. Anyone?

    Posted 4 months ago #

  • sambeckett
    Member

    I would also like to change the position of the popup.

    I sent 10 requests to random people, no one accepted.

    Posted 4 months ago #

  • bizzim
    Member

    ive sent a few request to chat to people but had little response.. I think the box is a bit confusing for some users + those that have tested it with me says its not obvious what to do when the chat box appears. + if they accidentally close it I doesnt seem to re-iniate the chat if I send the user another message. I think it should do, is it meant to??

    Also am desperate for a 'Click here to Chat' icon I can add to my page. One that I can manage the status of through the woopra application so its clear when Imp available or perhaps even what number the users is in a queue.
    + IE 7 seems to block the chat function.. possibly cause of popup blocker maybe? does anyone know.
    the more i play with woopra the more I love it..

    Posted 4 months ago #

  • sirberus
    Member

    Any response on this? Great program... seemingly slow support.

    Posted 4 months ago #

  • jamiedia
    Member

    Hi all.
    The program looks great but I'd like to add an avatar for the chat window. How has sambeckett got his image up there. I cant find the options anywhere. Does anyone know where I need to look?

    Posted 4 months ago #

  • Heroes
    Member

    Idem, same question... But still no answer. I guess that customizing the avatar is just not possible :(
    Adding this possibility on future releases could be really nice, and maybe a way to customize it (for instance colors, position, name -instead of "webmaster"-, help text...)

    Really good software and service thanks :)

    Posted 4 months ago #

  • jmarston
    Member

    I see "Avatars have been improved to generate faster." on an article I found as a post from the front page. A blog maintained by Lorelle VanFossen. Lorelle are you there?

    I tracked down another members contact info and looks like they are using gravatar.com which is intgegrated into wordpress and probably automatically supported by this system as well. Trying that next!

    OK! Well that's some progress, however this image still does not appear on chats conducted on tests with fresh browsers.

    Posted 4 months ago #

  • Otto
    Member

    Yeah, I'm not seeing avatars on my woopra client either. And I know very well who I am. :)

    Posted 4 months ago #

  • sambeckett
    Member

    I don't use gravatar.com... I hope we can select the avatar, and create custom CSS for the chat popup.

    It took me 15 requests to get one of my most frequent users to respond to it.

    He was surprised and thought someone was trying to hack is computer.

    Posted 4 months ago #

  • instant
    Member

    How can we customize the chat window:
    - give our name instead of "webmaster"
    - put in our picture
    - give some standard message when chat pops up, e.g. "click to chat with site owner"

    Posted 2 months ago #

  • ctech
    Member

    Ill double that:

    How can we customize the chat window:
    - give our name instead of "webmaster"
    - put in our picture
    - give some standard message when chat pops up, e.g. "click to chat with site owner"

    Posted 2 months ago #

  • hostrail
    Member

    Ill triple that:

    How can we customize the chat window:
    - give our name instead of "webmaster"
    - put in our picture
    - give some standard message when chat pops up, e.g. "click to chat with site owner"

    Posted 2 months ago #

  • robintel
    Member

    Hostrail, you already have an avatar. I'll quadruple that:

    How can we customize the chat window:
    - give our name instead of "webmaster"
    - put in our picture
    - give some standard message when chat pops up, e.g. "click to chat with site owner"

    Posted 1 week ago #

  • robintel
    Member

    I have an avatar! :D Awesome! :D

    Posted 1 week ago #

  • dawmail333
    Member

    Any solution?

    Posted 1 week ago #

  • tpfs
    Member

    Looking for this solutions as well! Also looking to change the "Webmaster" string.

    Posted 1 week ago #

  • hrtopher
    Member

    Same questions regarding avatar and "click here to chat".

    Great program, just got approved yesterday and am addicted!

    Posted 1 week ago #

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