Woopra Forums » Troubleshooting

Im seeing double here! Help!

(10 posts)
  • Started 3 months ago by darkriftx
  • Latest reply from soliver
  • This topic is not a support question
  • darkriftx
    Member

    Starting sometime today I noticed that every page view I get is counted twice. I notice because I get 2 event boxes so I decided to test it out and checked my visits/pageviews and visited my site. My first thought was that somehow my script got loaded twice, but viewing the source showed that wasn't the case. Anyone else had this happen to them?

    Posted 3 months ago #
  • I haven't noticed such a report. Have you exited the program and then opened it again and it still does this? There might be a problem with the server. Let us know if this works for you.

    Posted 3 months ago #
  • Michael
    Member

    I do, too, get 2 or even 4 event boxes at once. I have restarted many times, as I've had the problem for a long time now.

    But it only happens sometimes. It seems random.

    Posted 3 months ago #
  • Virtual Bird's Eye
    Member

    I have seen this as well - It seems to happen to me when I loose connection then get back online.

    Posted 3 months ago #
  • @Virtual Bird's Eye

    That's true, this happens when you loose the connection... I'm fixing this problem.

    Make sure to exit the application and load it again when this happens for now! Thank you

    Chief Eye Candy Officer
    Posted 3 months ago #
  • darkriftx
    Member

    Nice, bug found and figured out pretty fast... I had closed it and still got the same thing but didn't know what caused it.

    Posted 3 months ago #
  • linusl
    Member

    I get the same issue, every hit is counted twice. This goes for both search engine queries and visitor paths, but not for referrer urls.

    Posted 2 months ago #
  • fhdogs
    Member

    Just chiming in that I have the same issue as Virtual Bird's Eye.

    Thanks

    Posted 2 months ago #
  • cdent615
    Member

    I have the same issue as well, had up to five notifications at once.

    Posted 2 months ago #
  • soliver
    Member

    Is this supposedly resolved? Because I'm still seeing the problem on my Mac. I've had up to 10 duplicate notifications at once. I have to close Woopra and re-open it to get back down to one notification per event.

    Posted 2 weeks ago #

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