Woopra Forums » Troubleshooting

[closed]

Log in issues

(3 posts)
  • Started 4 months ago by scubaru
  • Latest reply from scubaru
  • This topic is closed
  • This topic is not a support question

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  • scubaru
    Member

    hello I am having an issue logging into my stats app
    sits at the Connected! Loading Websites

    are they doing an upgrade?

    I have grown to love this app and I miss it when it is not available.

    Posted 4 months ago #
  • This is a issue which has been raised a few times by others including me - current thinking seems to suggest its an issue with the computer you're trying to access woopra from being behind a firewall and one of woopras ports being blocked. I've got a meeting scheduled with the IT guy here tomorrow, so I should be able to update everyone with what he thinks is causing this.

    Scubaru - are you running the .jar or the .exe, and are you on mac or pc?

    Mark.

    Posted 4 months ago #
  • scubaru
    Member

    thanks but I just checked and it is fine again.

    Very happy again... Thanks

    Posted 4 months ago #

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