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Woopra Forums » Troubleshooting

No data in web interface.

(47 posts)
  • Started 4 months ago by dwatrous
  • Latest reply from kilroy66
  • This topic is not a support question
1 2

  • dwatrous
    Member

    I haven't been able to see any stats in the web interface for my site for a few days now. Is there some type of extended maintenance going on?

    Thanks.

    Posted 4 months ago #

  • MacTyler
    Member

    Same problem here.

    Posted 4 months ago #

  • MUIRBB
    Member

    Same for me as well.

    Posted 4 months ago #

  • imcgraw
    Member

    And me ( photosavings.co.uk )

    Posted 4 months ago #

  • Terrence
    Member

    good. I'm not the only one..
    the desktop app. works fine, though.

    Posted 4 months ago #

  • rehaugew
    Member

    Same here too

    Posted 4 months ago #

  • cofidis
    Member

    same here

    Posted 4 months ago #

  • cofidis
    Member

    i can't enter the desktop application :-(

    Posted 4 months ago #

  • playrough
    Member

    i haven't got data in the web-interface and event the desktop-app won't start?!

    Posted 4 months ago #

  • Haid
    Member

    I also have no data online. Worse yet, I've been running Woopra for several weeks and, although the desktop client is now working again, all the statistics I had accumulated prior to the upgrade are gone, just like the online data.

    Announcements at this point like "Server Maintenance Completed" remind me a lot of "Mission Accomplished" in Iraq.

    Posted 4 months ago #

  • srandall
    Member

    Nuthin works ... gah!

    Posted 4 months ago #

  • justinemtp22
    Member

    No web data for me either

    Posted 4 months ago #

  • gaRReTT
    Member

    Nothing for me either! :' (

    Posted 4 months ago #

  • cyberlarson
    Member

    All my visitors are showing as being on the forum landing page all the time. and visitors that haven't been online for 24 hours are still listed.

    Posted 4 months ago #

  • imcgraw
    Member

    bump

    Posted 4 months ago #

  • gpijim
    Member

    nothing for me either, you'd expect that at some point someone might acknowledge this issue.
    Even a "hey, we see you are having this problem and we are working on it." would be nice.

    Posted 4 months ago #

  • gaRReTT
    Member

    [quote] Even a "hey, we see you are having this problem and we are working on it." would be nice. [/quote]

    Yes... true story. :' (

    Posted 4 months ago #

  • nedbel
    Member

    same here

    Posted 4 months ago #

  • Leye
    Member

    same for me. I have not been getting any data now for about a week

    Posted 4 months ago #

  • podcastinfo
    Member

    same here

    Posted 4 months ago #

  • goshen
    Member

    Never worked for me either. I wonder if the support monitors their forum to check what people are going through. This is suppose to be beta testing and so "bug" reports should be taken seriously and acknowledged.

    Posted 4 months ago #

  • mmjr
    Member

    Likewise :(
    The desktop application works fine, but have absolutely no data on the web interface.

    Posted 4 months ago #

  • ipsupermarket
    Member

    since yesterday, I can't see any data in my desktop application or web interface for my site (http://www.ipsupermarket.com)

    Pls let me know what is the exact problem!

    Posted 4 months ago #

  • bkerensa
    Member

    No data ever in the web interface and the application's data often disappears or is spotty.....

    A official response from Woopra would be nice... how can we test out a service and have a 10,000 visit limit and the service not actually work?

    Posted 4 months ago #

  • nowhereman
    Member

    same prolblem here.

    Posted 4 months ago #

  • Lazy
    Member

    same here but only with one domain

    Posted 3 months ago #

  • yassa
    Member

    Same here for http://www.advancedqtp.com

    Posted 3 months ago #

  • friz
    Member

    No data online and just a few moments ago the Woopra desktop client disconnected.
    When I reconnected one of my sites was gone from the desktop client :-(

    Posted 3 months ago #

  • gpijim
    Member

    One week plus and still not even an acknowledgment that this is a known issue...

    Posted 3 months ago #

  • bkerensa
    Member

    Why do Woopra staff not respond?

    Posted 3 months ago #

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