Woopra Forums » Troubleshooting » Mac Software

Permission denied: Woopra was unable to launch the update installer

(4 posts)
  • Started 2 months ago by matthieu
  • Latest reply from marblehead
  • This topic is not a support question
  • Matthieu
    Member

    1/ I downloaded last Woopra version and installed it.
    2/ Launch after install, auto-update began
    3/ came message: Permission denied: Woopra was unable to launch the update installer.
    Open Woopra as Root/administrator or download the new versin from: http://wwwwoopra.com/members/download.jsp

    4/ I logged in my Mac as administrator and try to download last version again an installed it after un install any old install.

    Nothing worked. The denied permission message conyytinue and woopra don t launch.

    Matthieu
    MPB 2,4Ghz, 4Go Ram, macos X.5.3

    Posted 2 months ago #
  • lorigreen719
    Member

    I'm having this same problem. When I go to the downloads area, there is nothing new to install. I was approved last week, and I am not collecting any data. Any ideas on how I can fix this?

    Posted 2 months ago #
  • Jad Y.
    Administrator

    Run the installer as admin. In vista, right click-> Run as administrator.

    Posted 2 months ago #
  • marblehead
    Member

    I had the same issue but re-installing worked for me. @Jad Y: Your fix won't work due to the fact that we aren't running Vista we're running OSX. As far as I know there is no equivalent to run as Administrator in OSX outside of $sudo in the terminal which I haven't been able to get to work with Woopra. Please provide a way for Woopra to do automatic updates on the Mac there are ways for the program to request Administrator privileges. Thanks, Blake

    Posted 2 months ago #

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