Woopra Forums » Troubleshooting

problem with one website! woopra doens´t count anything

(4 posts)
  • Started 2 months ago by djcascao
  • Latest reply from winter
  • This topic is not a support question
  • djcascao
    Member

    hi there, i have 2 websites with woopra
    one works fine the other have wordpress and the plugin(same as the first that works fine)
    but in this one they doens´t count anything, anything at all!!!
    the website(blog) is bisbilhoteiro.org

    could anyone help-me?
    Sorry by the english i´m from Brazil!!!
    Tks in Adv.
    Cassiano

    Posted 2 months ago #
  • Cassiano,

    Our records show that you submitted bisbilhoteiro,com.br. Please note the comma not the period. Because the website name does not match exactly what was created in our database, you cannot get any data.

    Please delete the website name that was submitted and resubmit the correct name.

    Thanks.

    Posted 2 months ago #
  • renatosiqueira
    Member

    hello,
    The same happens to me
    I have only one website that runs under Wordpress.
    I have installed the plugin but they doens´t count anything, anything at all!!!
    the website(blog) is universidadedosucesso.com

    could anyone help-me?
    Sorry by the english i´m from Brazil (too)!!! :)
    Sorry for "cut & paste" from DJ Cascao... :)
    Tks in Adv.
    Renato Siqueira

    Posted 1 month ago #
  • Winter
    Member

    If you used the Word Press plugin, deactivate it and manually place the code in your footer. A number of us have experienced problems with the WP plugin. As soon as we installed the code manually, we got data.

    Posted 4 weeks ago #

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