Some Users not showing up in live stats?

(6 posts)

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rhuk
Member

I've been running Woopra for a few hours and loving it so far. I'm showing about 60 users on my site from all over the world and things are looking good. However, a friend of mine is in St. Louis and he's browsing around but I see no sign of him in the client application. When I jump on to the site, I see my activity almost instantly, but not him. We've tried changing browsers on his end, restarting browsers, but I can't find him at all (tried searching via ip, browser, platform, city, even country), but there's no sign of him.

Are there any configurations that are not tracked?

Posted 6 months ago #
Elie K
King of blues

You must have Javascript enabled for Woopra to be able to track you.

Chief Eye Candy Officer

Posted 6 months ago #
rhuk
Member

yah :) thanks the js is enabled, like i said i see 60+ current users, it's just 'some' are not showing up.

Posted 6 months ago #
MrJef
Member

rhuk,

He meant the client has to have JS enabled on their browsers when visiting your site. :) If the client browser is not executing JS, then Woopra won't be able to see them.

Jef

Posted 6 months ago #
atermaner
Member

a have too this problem but i know all visitors have eneble javascript see this http://www.woopra.com/forums/topic/live-visitor

Posted 6 months ago #
rhuk
Member

oh sorry, yeah.. JS is enabled.

Posted 6 months ago #

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