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Woopra Forums » Troubleshooting » Windows Software

stats not being updated

(6 posts)
  • Started 4 months ago by rickdog
  • Latest reply from bizzim
  • This topic is not a support question

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  • rickdog
    Member

    I have two entries for today (may 15) in the analytics/overview and my stats are no longer being updated.

    Posted 4 months ago #

  • braddock
    Member

    This is probably the timezone bug. Try clicking on the date range button in the top right corner of the Analytics tab and change the end day to tomorrow.

    Posted 4 months ago #

  • rickdog
    Member

    Vi fixed the analytics issue, I'm seeing daily visits now but there is still a problem - my average visits and pages are zero.

    Posted 4 months ago #

  • Deas
    Member

    I also have a site with zero average visits and pageviews. The only graphs that mean anything right now is tV tP and Live. Do you have to wait for a certain period of "active" time before averages kick in, or is it indeed a bug?

    Posted 4 months ago #

  • Deas
    Member

    Possibly related: why do the values on the ticker scrolling along the bottom seem so outlandish? (Down 303,640%, etc. Seriously?)

    Posted 4 months ago #

  • bizzim
    Member

    hi i seem to be having similar issues. I have only just got started so it maybe me... but... i see that under anylitics >> visitors >> overview the stats dont agree with the stats elsewhere such as the tVtP graph for example.

    + i notice that the scrolling stats at the bottom show a total of 0 for 'New Visitors Today' which isnt correct as all visitors today would be new as i have only just set it up. Maybe I need to be more patient for the stats to be as expected.

    Also the graphs seem to be showing the stats 1 hour behind.
    Is that because I am in th UK or something??

    Posted 4 months ago #

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