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Woopra Forums » Troubleshooting » Bug Reports

Stops at "Connected! Loading website..." when I try to login

(69 posts)
  • Started 7 months ago by raakanin
  • Latest reply from bookboy
  • This topic is not a support question
1 2 3

  • mhf
    Member

    Barry, which Woopra version are you using?

    Posted 4 months ago #

  • bookboy
    Member

    Barry, I'm in the same boat as you. Several weeks with no luck. Keep trying every few days, but otherwise I'm just sticking with google analytics.

    Posted 4 months ago #

  • Jad Y.
    Administrator

    bookboy, barry, mhf and others,
    Could you guys tell us what platform OS/language/java version are you using?

    Posted 4 months ago #

  • bookboy
    Member

    Jad Y - I'm using mac osx 10.5.4, english, java SE6, woopra 1.1.2.2

    The woopra client had been working for me, then stopped several weeks ago.

    Posted 4 months ago #

  • Jad Y.
    Administrator

    Your websites are collecting data properly. I recommend that you try to uninstall/install woopra and java.. (The new release candidates work with Java5). Anyway.. I cannot confirm until I see your logs. Try running it from the command line with --debug arguments. Thanks!

    Posted 4 months ago #

  • Barry
    Member

    I'm using Vista, English, Java 6 Woopra 1.1.2.2
    Never been able to see anying other than the loading websites message.
    I tried the --debug option but no logs were produces (or I couldnt find them)

    Posted 4 months ago #

  • raphaelsmp
    Member

    I have been having issues for 2 weeks now - It just spins and spins and usually does NOT connect - what is happening????

    Posted 4 months ago #

  • Elie K
    King of blues

    raphaelsmp,

    Do you have a firewall?

    I just checked your account and it's working properly

    Edit: same thing for bookboy.

    Chief Eye Candy Officer
    Posted 4 months ago #

  • bookboy
    Member

    Elie K - my router firewall is turned on. However, it was always on, even when Woopra used to work.

    Jad Y - Sorry, I don't know how to run it from the command line with --debug arguments. I'm a bit new to the mac world.

    Posted 4 months ago #

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