Woopra Forums » Troubleshooting » Bug Reports

Tagged visitors not being saved

(13 posts)
  • Started 6 months ago by ronp
  • Latest reply from cvarr
  • This topic is not a support question
  • ronp
    Member

    Hello every time a make an effort to find a visitor I can tag it stays only until I shut the pc down for the night. The everything is erased. This includes events.

    I am using woopra on ubuntu Linux, I hope this is all the info you need.

    Posted 6 months ago #
  • pmk
    Member

    wow I really hope it saves the tagged users! Ive spend lots of time adding my tagged users!

    Can an admin pls confirm this whether its an issue or not?

    Posted 6 months ago #
  • aes
    Member

    I have the desktop client running on XP and my tagged visitor data is never kept.

    Posted 6 months ago #
  • xwisdom
    Member

    I have discovered that you can tag a visitor by setting a variable in your javascript. Just like they do it in the plugin for Wordpress.

    var woopra_array = new Array();
    woopra_array["name"] = "User01";

    Posted 6 months ago #
  • pmk
    Member

    xwisdom,
    sounds interesting. how do you add more users?
    The array ["name"] should it be identical to the username tagged in application or what?

    Posted 6 months ago #
  • hfs
    Member

    Hi,

    Discovered that the tags put on visitors when they are on the website and on the live-stats page is saved, while the tags put on visitors after they left the domain is not safed... so for now the point must be to sit and wait for the opportunity to tag them live...

    Yours,

    Henning

    Posted 5 months ago #
  • gammablog
    Member

    Same for me, hfs.

    Posted 5 months ago #
  • kimpan24
    Member

    Why can you not fix so you can tag the visitors even if they not are on my site?

    I also want to be able to tag my visitors, even if they are offline.

    / Swedish guy, Kim

    Posted 5 months ago #
  • I just started running the Mac version on Leopard today, and also noticed that I am experiencing the issue with my tagged names for visitors not being saved, although I did notice that it is at least reliably tracking visitors by ID number. I wouldn't sweat it too badly, guys - it'll get fixed eventually. That's what beta testing is for.

    Posted 5 months ago #
  • Jad Y.
    Administrator

    This will be fixed tomorrow, June 19, 2008. Sorry guys for making you wait (and sweat)!

    Posted 5 months ago #
  • cvarr
    Member

    Jad Y

    Tagged visitors still are not saved after I leave - you stated this would be fixed by June 19, 2008 - it is now June 23, 2008. Did you realize it is not working yet or do I have to do something to make the "fix" work on my computer?

    Connie

    Posted 5 months ago #
  • medalia
    Member

    Same problem here. Program used to save them, but not now. Also weird visitor numbers. Hope the fix comes soon!

    Posted 5 months ago #
  • cvarr
    Member

    Hey developer...... you - hoo........ any chance you have this fixed yet? email me at cvarr@hotmail.com when you get this fixed please.

    Thanks

    Connie

    Posted 5 months ago #

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