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Woopra Forums » Troubleshooting » Bug Reports

Time Zone Bugs

(12 posts)
  • Started 5 months ago by millionaireface
  • Latest reply from djbuell
  • This topic is not a support question

  • millionaireface
    Member

    I have reported this previously, not sure if the issue has been fixed.
    My time zone is Eastern Standard Time (-5). It's currently Tuesday -9pm as I write this.
    Issue 1: It looks like the online Woopra stats are not updating at all in real time.
    Issue 2: The desktop application is tracking Stats in the Next Day: Wednesday.
    Has any of the time zone issues been fixed? I have also tried putting in a different time zone & then saving, refreshing & then revert back to the correct time zone. This seems not to have any effect.

    Posted 5 months ago #

  • Justin
    Member

    The very same problem has been happening to me since I started using Woopra. Mind is off by five hours as well, I'm in USA CST -6.

    Posted 5 months ago #

  • ronp
    Member

    I have a time laps too.

    Posted 5 months ago #

  • scnmusic
    Member

    Weird that you can't change it in the application, but you can change it on this site under My Websites

    http://www.woopra.com/forums/topic/oops-i-set-the-wrong-time-zone#post-3027

    Posted 2 months ago #

  • madberry
    Member

    Same here time zone problem still not fixed

    [mad]Berry
    http://madberry.org

    Posted 2 months ago #

  • Elie K
    King of blues

    For now try to set your timezone to 0 then set it back to your current timezone. It will temporarily fix your problem.

    We are working on this now.

    Chief Eye Candy Officer
    Posted 2 months ago #

  • majorxp
    Member

    I'm still having this issue.

    Posted 2 months ago #

  • djbuell
    Member

    Ditto.

    Posted 2 months ago #

  • Brock
    Member

    I just followed the solution from this thread: http://www.woopra.com/forums/topic/time-zone-discrepancies

    I use EST so what I did was change the time zone to zero, restart Woopra, change the time zone to something else (EST+1), restart Woopra, change the time to EST. It works now. Don't know if it is just temporary or not. It didn't seem to be doing anything until I changed the time zone the second time and restarted.

    Posted 2 months ago #

  • norcalmotocross
    Member

    I was showing data a day ahead. I am PST -8. I set it to zero, restarted woopra. Set it back to -8. restarted again. date is right, but lost all data for that day. It is showing 1 hit for my site today. Normally abhout 6000+

    Posted 2 months ago #

  • studiocenterjo
    Member

    I used to have this problem.
    Our business is based on the US east coast.
    (GMT minus 5 with Daylight Savings time)

    I followed the articles' instructions and it did change the time data for NEW traffic, but it was an hour off.
    It appears, Woopra servers do not adjust for Daylight Savings Time.
    I have settled on GMT minus 4 while we are in summer Daylight Time and my reports match "real" time.
    I presume I will have to adjust my time zone when clocks adjust in the fall.

    Posted 1 month ago #

  • djbuell
    Member

    Should I be concerned about an Analytics solution that doesn't know what time it is?

    Posted 1 month ago #

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