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Woopra Forums » Troubleshooting

Time Zone Issue

(7 posts)
  • Started 4 months ago by dealoco
  • Latest reply from brockriggs
  • This topic is not a support question

  • dealoco
    Member

    My timezone is set to -6 (Central US Time); however, the graphs across the top of my Woopra client appear to be stuck in GMT. Please advise.

    Thanks!

    Posted 4 months ago #

  • forkmedia
    Member

    In another thread from one month ago, an official woop said they were aware of the problem and planned a future fix.

    I thought my basic understanding of GMT and Time Zones was way off until I read that others were having this same problem. I'm also in the US Central Time zone and the sudden cut off to a new day at 6pm had me shaking my head. Since we are limited to 10,000 pageviews my stats stopped before noon the following day. I'm trying to figure out if I can "fool" woopra into considering I'm in another Time Zone so I can use 10am as my start time. My busiest/most interesting traffic is 10-5pm in my time zone.

    Posted 4 months ago #

  • sparx
    Member

    I had this problem.
    Changing the timezone a couple times and waiting a few minutes seemed to clear things up.. stats received before doing that appear kind of wonky with negative visit times (-300 minutes ago), but future stats are cleared up.
    Also, I'm US Central (-6) but had to go with -5 to get the times to align. Is woopra not taking DST into account?

    Posted 4 months ago #

  • forkmedia
    Member

    I just got around to changing my GMT to -12. My assumption (however faulty that may be -- please correct me if you read this and know for sure how GMT currently works with Woopra) is that if -6 had a new day start at 6pm my time (I'm in Central US), then -12 would start my new day at noon my time. I want to track my 10,000 pageviews from that point rather then from 6pm.

    I'll give it a day or two to run under this new setting and report back. Of course they'll probably fix it in the meantime, and I'll end up with stats from the Twilight Zone.

    Posted 4 months ago #

  • forkmedia
    Member

    Noon came and went, and no Wooping. 6pm came and went, and no Wooping. So I don't know if changing my GMT from -6 to -12 did any good. Looks like the next report will indeed be from the T-Zone.

    Posted 4 months ago #

  • forkmedia
    Member

    So setting my GMT from -6 (Central US) which started my stats day at 6pm my time, to -12 to push it back six more hours to noon, didn't work. I was at around 8000 pageviews when I changed the GMT and it reached 10,000 pageviews before noon that day. After the site hit 10,000, the stats did not restart at noon or 6pm. The following day (today) the stats started flowing again at 7am my time. How -12 moves a Central US Time Zone to 7am is a mystery that I hope some woop will please explain to a time dummy like me.

    I'd really like to be on a noon starting time during the beta.

    Posted 4 months ago #

  • Brock
    Member

    I just followed the solution here: http://www.woopra.com/forums/topic/time-zone-discrepancies

    It required changed the time zone twice, restarting Woopra after each change. Strange, but it is working (at least for now).

    Posted 3 months ago #

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