Track downloads « Woopra Forums

Track downloads

(2 posts)

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PATh
Member

Hi
The tracking downloads feature is working. Thanks for woopra team.
Nevertheless, this feature is only counting downloads of files (like pdf) that open in the same window and ignoring the ones that open in a new tab/window.
Since I have several articles that open in a new tab/window, allowing the user to keep surfing the webpage while accessing the file, I would like to track these files access while opening them in a different window/tab.

Posted 3 months ago #
PATh
Member

Correction:
opening the file in the same window do not affect the tracking (tested). For know woopra can only track 2 links. Links that are among several others (hundreds in one case).
The links to the files are structure exactly the same way, since they are constructed with a loop cycle where an array is loaded.
One of the links that woopra was tracking (if 1 access can be considered tracking) is no longer being tracked, and the link remains exactly the same way (and position).
Anyone with the same problem? Any admin to point a solution?
Thanks

Posted 3 months ago #

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