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Woopra Forums » Troubleshooting

Visitors Stats incorrect

(3 posts)
  • Started 2 months ago by rok
  • Latest reply from rok
  • This topic is not a support question

  • DG
    Member

    I've noticed my stats for July 23rd are not correct.

    Here's some info for your reference:

    I've time set to +5.30 -IST, so for me, it's July 24th 2.28 am at this moment.

    Yesterday (July 23rd) at around 3.30am IST, I had checked my Woopra account and I had about 1600 visits for the day(July 23), so at the end of the day, it should have about +/-8600 visits.

    But my account stats for July 23rd is down from 1600 to 408 visits.

    I checked my other tracking service as well a my hosting account panel, both are shows 8582 - 8700 visits for July 23rd.

    Can you advise, what's the error?

    Posted 2 months ago #

  • Jad Y.
    Administrator

    The data that you see on the client is recorded on a daily basis. That is if you change your timezone, your hours will be shifted for that day only. We recommend you to set the timezone variable at installation time, you can still change it later. After your timezone is set, you will start receiving your statistics accordingly.

    Posted 2 months ago #

  • DG
    Member

    I've not made any changes in my account, all prefereces were set, when I received Woopra invitation, and since then, I've not made even single change.

    Posted 2 months ago #

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