Woopra Forums » Troubleshooting

• 

  jeffmccord
  Member

  Admins -

  Ever since the upgrade, I've noticed the issue... people are staying "live" when they've left minutes/hours ago.

  Currently, I quit Woopra desktop and restarted it and it still showed 6 live users... all were timed out and have been for hours.

  Is there a way to fix this?

  Posted 6 months ago #
• 

  pmk
  Member

  Im not sure Admins are aware of this issue. Ive seen lots of posts about ppl noticing this issue, however Yad said that the users will stay "live" as long as he/she have the site open in his browser.

  Well I doubt that users have the site open for 4-5 hours as ive seen my visitors be on my live stats. Some ppl here mentioned even 12 hours :)

  I bet there is an issue here, and I hope admins will get hold to it

  Thanks anyways

  Posted 6 months ago #
• 

  medalia
  Member

  A suggestion: add a button to hide "sleepers"(visitors on the site that haven't changed pages in say 10 minutes)- that way you can see the "sleepers" if you want to and if you don't, then hide them by pressing the button. I use a program called Sales-n-Stats that does that.

  Posted 6 months ago #
• 

  jeffmccord
  Member

  Medalia - how do you add a button? Talk to us non-geeks! :)

  Posted 6 months ago #
• 

  MacGeeky
  Member

  jeffmccord: I'm pretty sure medalia were talking to the admins - I don't think we have tho opportunity to add a button - unless you're a very good programmer and magician. :D :p

  But the suggestion of medalia is good, but the number of the 'sleepers' shouldn't be counted in the live-tab

  Posted 6 months ago #
• 

  medalia
  Member

  You're right MacGeeky...it's part of the program. However, the user has the option to set the amount of time before a visitor is considered a "sleeper."

  Posted 6 months ago #
• 

  slingblade
  Member

  I have one in particular who has been listed for over 51 hours, I'm sure I'll find more.

  Posted 6 months ago #

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