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Woopra Forums » Troubleshooting

woopra site performance impact

(4 posts)
  • Started 5 months ago by handyguys
  • Latest reply from fusion
  • This topic is not a support question

  • The Handyguys
    Member

    Hello - I do not know if its an anomaly or a consistent thing. I have Woopra installed using the wordpress plugin on WP 2.3.3. I had some stats but they didn't seem to jive with my other stats packages. The site seemed to load OK for me. I had some friends hit the site from different places, ISPs, etc. ALL reported that pages wouldn't finish loading, sitting with an hour glass, x of y images loaded, and other bad behavior I do not want my visitors experiencing. Also, no visitors were showing up in the console. My site has very low traffic overall. I disable the plugin and the site loads fast, enable it again its slow. This is by a significant margin. normal 3seconds to load home page, with woopra, page doesn't finish by 45sec.

    My testers and I did multiple tests over about an hour with the plugin on and off and consistently had the performance issue and never saw any live visitors. This started out as me wanting to test the chat and ended with me turning off the plugin.

    I suspect server load at woopra or bandwidth through the woopra server's ISP is the culprit. The time of my testing was between 7:00PM and 9:00PM Eastern Time on May 1, 2008.

    The site is http://www.handyguyspodcast.com/ plugin is off, if somone wants to hit the site with the plugin on just let me know. email add on home page and we can schedule a test.

    Posted 5 months ago #

  • John P.
    Chief Cat Herder

    I'm not sure what could be causing the delay, but I'm pretty certain that it is not the load on Woopra's servers.

    When the plugin is enabled within your site, it is downloading a JavaScript from Woopra to gather statistics. However, that JavaScript is actually being delivered from a Content Distribution Network comprised of servers in over 45 places around the globe. This ensures that the javascript is very fast for your visitors no matter where they are.

    I'm wondering however if there is a chance that some other plugin is in contention with the Woopra plugin? Rather than using the WordPress plugin, can you grab the JavaScript Code and just add it manually to your Footer.php document and see if you take the same performance hit? If not, the problem is likely some sort of plugin contention. If so, the problem is bigger than that!

    It's also possible that we were working on something during the couple of hours that you were testing and that the service was slow as a result. If so, sorry about that!

    Let me know what this experiment yields and then we can investigate further if needed.

    John

    Posted 5 months ago #

  • The Handyguys
    Member

    OK - I have re-enabled the plugin and did some testing with some speed test sites. woopra is now adding about .10 seconds to my page load times with is acceptable.

    When I was doing my testing the other night one of my users said the page load was waiting on an image from http://pixel.quantserve.com/ which it never got. That file is being called by the woopra javascript. Therefore I do not think the performance was related to plugin contention.

    I'm going to monitor the site more closely and see whats happening. Hopefully the performance hit was just an anomaly that evening.

    Posted 5 months ago #

  • Elie K
    King of blues

    The Woopra's javascript calls only engineX.woopra.com.

    Please make sure what is calling the pixel.quantserve.com.

    Chief Eye Candy Officer
    Posted 5 months ago #

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