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Woopra Forums » Plugins and Add-ons

Wordpress plugin tracks site but doesn't show stats

(14 posts)
  • Started 3 months ago by curdaneta
  • Latest reply from bbowers
  • This topic is not a support question

  • curdaneta
    Member

    Hello

    I'm running the plugin version 1.3.1 on WordPress 2.6.1 and when I try to check my analytics I receive this message "Your query returned 0 results" but when I connect from my client everything works fine and I'm able to check my live stats.

    Tested on Firefox 3.0.1 and Safari 3.1.2 on Mac OS 10.5.4

    Posted 3 months ago #

  • Elie K
    King of blues

    Are you sure you have the right API Key?
    Are you able to connect to see the stats in the Desktop Application?

    Chief Eye Candy Officer
    Posted 3 months ago #

  • kimpenhaus
    Member

    Same here.

    Echoing the HTTP-Request to the analytics-server gave following result:


    http://engine21.woopra.com/api/output_format=xml&website=blog.marcus-kimpenhaus.de&api_key=my-api-key-here&query=GET_GLOBALS&start_day=200215&end_day=200245&limit=50&offset=0

    When I fire up this request with my browser I receive this:


    <response error="1">Website+does+not+exist%21</response>

    So this is not an issue of browser plugin or anything like that but off the analytics-server. The desktop client is returning good results.

    For those who want to test it - I inserted

    echo $this->url;

    into line 54 on woopra_xml.php

    regards,
    marcus.

    Posted 3 months ago #

  • curdaneta
    Member

    @Elie K yes the API is the right one
    @kimpenhaus thanks for recreate the issue, now lets wait for a plugin update

    Posted 3 months ago #

  • Shane
    Bugs Tracker

    @curdaneta: Are you on server 21 as well?

    Posted 3 months ago #

  • curdaneta
    Member

    @shane: no, my Website ID is 2287291949

    Posted 3 months ago #

  • kimpenhaus
    Member

    @curdaneta:

    what shane asked was the server-id your analytics-reuqest is fired against.

    mine is engine21 - it's encoded in the http-request


    http://engine21.woopra.com/api/....

    as you can see it's engine21.woopra.com. To see which server you are requesting - edit woopra_xml.php line 54 and insert echo $this->url; - open the woopra-analytics page on the dashboard and yout query-string is echoed.

    regards,
    marcus.

    Posted 3 months ago #

  • curdaneta
    Member

    @marcus

    there must be something wrong by my side, I edited the file as you sugested but I can't see query-string :@

    I'll try uninstalling and reinstalling the plugin

    Posted 3 months ago #

  • polle
    Member

    The woopra 1.3.2 wordpress plugin needs the images and lang folders that are missing.

    Can someone please share the older version of wordpress plugin ?

    Thanks.

    Posted 2 months ago #

  • raymer
    Member

    I have two sites in my woopra account. On the first one I have the 1.3.1 worpress plugin installed (downloaded from http://static.woopra.com/woopra_wordpress.zip ). This site works and I love the stats in the admin pages!

    I just installed 1.3.2 on my other site (downloaded from wordpress.org - the admin console prompts users to upgrade to this version). This version does not show any stats. I have the same issues as the OP "Your query returned 0 results".

    I copied the images folder from 1.3.1 to 1.3.2 as polle mentioned but where are the langauge files? So far no change - no joy.

    -Ray Mercer

    Posted 2 months ago #

  • kimpenhaus
    Member

    @polle:

    you are absolutly correct! before creating the lang folder I got an error - after creating it - I got "Your query returned 0 results.
    Click here to retry again!"

    But the de.js is still 404 (of course).

    Where to get those language-files?

    Posted 2 months ago #

  • Razvan
    Member

    Same issue as Raymer. Upgraded to 1.3.2. and still no stats on the wordpress backend just that pesky message: Your query returned 0 results

    If it is because of server upgrade anyone here knows how long it usually lasts?

    Posted 2 months ago #

  • rarst
    Member

    Same issue. Just installed and desktop version seems to work fine but in dashboard only says "Your query returned 0 results.".

    Wordpress 2.6.0, Woopra plugin 1.3.3

    Edit: seems to fix itself after around hour of running. :) It seems I must not be fast to complain with Woopra it's just somewhat slow.

    Posted 2 months ago #

  • bbowers
    Member

    My wordpress plugin didnt collect stats until I modified the woopra plugin to include the javascript from my members area. (I'm running woopra plugin 1.3.1)

    Posted 2 months ago #

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