Live Chat that leverages unparalleled customer intelligence.
Proactive Live Chat
Leverage Woopra’s real-time customer insight to spot key visitors and send them proactive chat requests. Engage hot leads, rescue visitors at risk of abandoning and much more.
Inbound Live Chat
Receive inbound chat requests from customers who need assistance. Customize exactly which customers see the chat option and where they see it.
Live Customer Observation
Know exactly what your customer is doing right now and what she has done in the past, as you assist her. Improve the quality of your customer service while cutting time and costs.
Agents & Groups
Control the use of Woopra among teams and individuals with flexible sharing settings.