The Customer Analytics Blog

Actionable advice on optimizing the customer lifecycle

Archive for July, 2009 ×

What’s the Difference Between Keywords and Queries?

Using Woopra - July 28th, 2009 by .

Have you been confused about the difference between a keyword and query in web analytics? In some cases, they are synonymous, representing the words people enter into their web searches via search engines or search forms, but not always.
In the SEO world, a keyword has come to signify the words people will search for, leading SEO experts to instruct people to write with search terms and keywords.…

2 Comments,


Woopra News: Sneak Previews of Woopra 1.3, Live Chat, Approvals, and More

Woopra News - July 27th, 2009 by .

The Woopra development team might be small, but we’re mighty! We’ve all been putting in long overtime to get ready for the next version of Woopra.
Elie Khoury has been releasing sneak previews of the new look for Woopra 1.3 Beta on his Twitter account:

We know you all are anxious, but we’re digging through the Woopra Forums responding to bug reports and going through the long list of requests for Woopra features.…

7 Comments,


Approvals on Hold Pending New 1.3 Desktop Client Release

Woopra News - July 17th, 2009 by .

It’s been a long time in the making, but we are currently putting the finishing touches on the final release of the Woopra desktop client version 1.3. After our first two release candidates we realized there were still a lot of requests that we needed to get baked into the client, so we slowed things down a little and went back and added new features and functionality.…

26 Comments,


Testers Needed for the New Woopra WordPress Plugin

Woopra News - July 14th, 2009 by .

If you are a WordPress user, it’s time to start testing the new version of the Woopra WordPress Plugin.
Shane has been working on the next version of the Woopra WordPress Plugin to handle not only the current versions of WordPress but also prepare it for WordPress 2.9 and beyond.…

15 Comments,


Oops! Houston, We Have a Problem.

Woopra News - July 6th, 2009 by .

I wanted to take a moment to give our users an update about a service issue we are currently experiencing. After receiving a few user reports about domains failing to connect in the Woopra desktop client we began to do some research and discovered that we had some corruption occur in our main DNS server data.…

21 Comments,