The Customer Analytics Blog

Actionable advice on optimizing the customer lifecycle

Archive for March, 2013 ×

Behavioral Customer Data

What Your Customers Don’t Say (And How To Know Anyway)

Market Trends - March 28th, 2013 by Natalie Issa.

Customers tell us every day, every moment they use our products and websites, what they think about us. They tell us why they abandoned shopping carts, what they like and don’t like about our products, and how we can gain their business.…

2 Comments,


woopra-8.0-featured-image

Woopra Version 8.0 Beta: Bespoke Analytics, Built for Your Business

Woopra News - March 22nd, 2013 by Elie Khoury.

One size fits all doesn’t work when it comes to analytics. Each company has specific needs and therefore wants to track and analyze different types of data that are important to them. However, that doesn’t mean you want to waste time and resources on a single custom report that will take weeks for someone to generate for you.…

43 Comments,


Customer Interactions

Customer Analytics for Customer-Facing Teams

Market Trends - March 14th, 2013 by Natalie Issa.

What customer insight do your customer-facing teams have? Your sales team relies on your CRM. Support has a help desk. But do these teams understand the behavior of the customers they talk to everyday? How they’re using and interacting with your website or application?…

2 Comments,


Golden Ratio Wireframe

Woopra Turns 5 and Unveils Brand New Logo!

Woopra News - March 6th, 2013 by Elie Khoury.

We launched Woopra five years ago and what followed has been nothing short of incredible. It has been an amazing experience that we are all so thankful for. We’ve had the opportunity to work with fantastic customers, build a product we love, and challenge ourselves to innovate every single day.…

6 Comments,