The Customer Analytics Blog

Actionable advice on optimizing the customer lifecycle

Archive for April, 2013 ×

Woopra Map

Woopra’s New Home! And We’re Hiring!

Woopra News - April 25th, 2013 by Natalie Issa.

The Woopra office has picked up and moved one block away to make room for our new team members!
That’s right, we’re currently hiring in San Francisco and scouring the area for the best of the best. If that’s you, check out our careers page to learn more about these positions:

System Engineer
Front-End Engineer – Javascript
Software Engineer – Java/Servlets
User Interface Designer
Sales Specialist

We’re looking for proactive self-starters who thrive in (proven!) startup environments.…

5 Comments,


Growth Hacking

Customer Analytics for Growth Hacking

Using Woopra - April 19th, 2013 by Natalie Issa.

If you’ve been around the tech industry the last couple years, you’ve heard a lot about growth hacking, or, the practice of finding innovative ways to accelerate the number of users for your product.
While the practice is often talked up to sound almost mystic, no growth hacker can bring you tens of thousands of customers with the wave of a magic wand.…

3 Comments,


Woopra Funnel Analytics

How To Build And Optimize An Onboarding Funnel

Using Woopra - April 10th, 2013 by Natalie Issa.

The onboarding funnel is one of the key analytics reports for any SaaS company. It allows you to identify areas of friction in your onboarding process and ultimately optimize your conversion rates.
However, in order to see this value, you must build your funnel correctly so that it provides the right insights for your team.…

7 Comments,


Custom Event Tracking

What Should I Track? Part 1: The Basics

Using Woopra - April 4th, 2013 by Natalie Issa.

There is one major question you need to answer first thing when implementing a customer analytics solution: what should I track?
Last week there was a post on Quora asking this very question and it’s the single most common item new customers ask us about at Woopra.…

2 Comments,