The Customer Analytics Blog

Actionable advice on optimizing the customer lifecycle

Archive for November, 2013 ×

dreamforce

Dreamforce 2013: Becoming A Customer Company

Market Trends - November 21st, 2013 by Natalie Issa.

This week at Dreamforce has been all about the Customer Company Revolution. We’ve been discussing themes like personalization, relevance, and exceptional service. It seems simple enough, right? We all know what a great customer experience looks and feels like, so why is it so hard for companies to actually implement?…

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hawaii

Success Story: Hawaii Life Real Estate Brokers

Success Stories - November 14th, 2013 by Natalie Issa.

What could be more idyllic than living on a pristine tropical island? Hawaii Life Real Estate helps home buyers make this dream come true. The company even has a popular television series on HGTV, called Hawaii Life, to show off these dream homes and communities, highlighting their exceptional business capabilities.…

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flat_report

Announcing Woopra 9.0: Share Reports with Your Team

Woopra News - November 11th, 2013 by Elie Khoury.

We’re happy to announce several important updates in Woopra Version 9.0. The most exciting update is the new ability to share your reports with team members! You no longer have to rebuild the same report for every agent. Now, with just a few clicks, you can share any report with team members.…

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Woopra Customer Profile

8 Best Tools for Understanding Your Customers

Market Trends - November 8th, 2013 by Natalie Issa.

As the Woopra team revs up for Dreamforce (come meet us at the show!), we started thinking about the conference’s theme for 2013: The Customer Company. What does it mean to be a customer company and how do you actually become one?…

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