The Woopra Blog

Archive for May, 2014 ×

woopra-firstspirit

Announcing Woopra and e-Spirit Partnership: Real-time Personalization

Woopra News - May 30th, 2014 by Natalie Issa.

We’ve partnered with e-Spirit, the company behind the FirstSpirit CMS, to bring real-time personalization to some of the world’s leading companies! The FirstSpirit CMS is used by industry leaders like Speedo, KLM, Nintendo, and many others. Why Is Personalization So Important?…

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Woopra iOS 4.0

Mobile App Tracking Best Practices

Market Trends - May 29th, 2014 by Natalie Issa.

Imagine a company that has a website, a mobile app, uses a third party help desk software, a CRM, a marketing automation service, and countless other tools. Sound familiar? I probably just described something pretty close to what your company’s operations look like.…

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Woopra Zendesk App

Customer Analytics Meets Customer Service

Market Trends - May 14th, 2014 by Natalie Issa.

Many of our clients start using Woopra for their marketing and development teams, but they almost always expand to support. It’s just as important to take the same data-driven approach to customer support as you do with marketing and development. Customer support is where the majority of your customer interactions happen, so monitoring performance is the best way to ensure you’re providing a great level of service to your customers.…

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sick-grunt

Importance of a Proper Deploy Process: What We’ve Learned

Woopra News - May 2nd, 2014 by Billy Vong.

As a provider for third party javascript, we know that our customers rely on, and trust that our embedded script be essentially invisible. We should not affect your load times. Obviously, we should not affect the functionality of your site at all.…

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