"Woopra is an effective tool which helps us discover pain points that we wouldn't have discovered otherwise. It's visual and helps me understand data quickly. I'm not an analytics type of a guy but with Woopra, I can quickly see and understand where our holes and problems are. Woopra does all of that in a beautiful way."

Rentler CEO, Jason Bangerter

Rentler Identifies Gaps, Connects with Customers and Decreases Churn with Woopra

An Interview with Rentler CEO, CTO and Customer Success Manager

Rentler CEO, Jason Bangerter:
Rentler is a property management software for small independent landlords. We have over 1.3 Million users and we knew we weren’t effectively communicating with them.

We needed to learn more about our users. Before Woopra came into play, we had been working with another provider and we weren’t really getting effective services. We were going into a cave without a flashlight. And once we turned on our flashlight, which was Woopra for us, we were able to enlighten and see the whole cave.

“Once we turned on our flashlight, which was Woopra for us, we were able to enlighten and see the whole cave.”

Once we implemented Woopra, we could find out who was actually using our tool and who wasn’t. This allowed us to target the people who were not using it effectively and, therefore, get less churn out of these individuals and customers.

We try to help users understand our tool and once they understand it, they become much more of an advocate for Rentler and we’ve accomplished that through Woopra analytics. It’s helped us in our business to discover our pain points, segment our marketplaces, understand them and talk directly to our customers. It’s a great tool for getting insight into your business.”

Rentler Customer Success Manager, Jared Anderson:
“Woopra allows you to identify people to the very detail – from a visitor to a user. Woopra shows what they’re doing, what they’re interested in and how you can convert or engage them. The big reason we switched to Woopra is how easy it was to set up as Woopra’s a turnkey solution. Woopra was able to pinpoint what is and is not being effective within our business.

With them, we can, first, identify where our problems and gaps are. Then, we can address and monitor them, and, finally, using the variety of integrations made available to us, we can easily communicate with our users and ensure that we’re seeing more end-to-end conversions.

Woopra helps you to acquire a lot of information and empowers you to take action from it. Taking action on your data is always the hardest part and Woopra makes it super simple!

“Woopra helps you to acquire a lot of information and empowers you to take action from it.”

If you’re looking for a tool that’s going to change the way you measure and take action on your data in each of your departments, then Woopra is the solution for you!”

Rentler CTO, Matt Kruskamp:
“Historically speaking, if we wanted to send out an e-mail we’d build the analytics report ourselves. But with Woopra, we can leave the dev team building property management software instead of writing analytics tools. Every section of our organization can contribute by looking at the Woopra’s reports and seeing the best-performing products. As a result, the marketing team can use Woopra to send out email campaigns and even the development team can use it to track how people engage with our site.

We’re using Woopra not just for our internal teams but for the benefits of the entire product as well because it allows us to see where people get hung up.

We use Woopra as a user experience tool as well as a customer success and a marketing tool. Our experience with Woopra has been fantastic – it’s done exactly what we were trying it to get to do which is to save our developers time.

Our experience with Woopra has been fantastic – it’s done exactly what we were trying it to get to do which is to save our developers time.

Woopra empowers the rest of the organization to be able to do their job more effectively.”

Rentler CEO, Jason Bangerter:
“I don’t like giving advice. What I like to give is my personal experiences, and the personal experience that I have had with Woopra is fantastic. Woopra is an effective tool which helps us discover pain points that we wouldn’t have discovered, otherwise. It is visual and helps me understand data quickly. I’m not an analytics type of a guy but with Woopra, I can quickly see and understand where our holes and problems are. Woopra does all of that in a beautiful way.”

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