How to Configure Notifications

iPhone Push Notifications

What are Notifications?

Notifications allow you to receive custom alerts on segments of visitors and their behavior. Notifications can be pushed to the Woopra web app, straight to your email inbox or even to the Woopra iOS and Android Apps via Push Notifications.

How to Configure Notifications

How to Configure Notifications

Notifications are configured in the web app. There are three sections of the Notifications Editor. The uppermost portion is where the Notification is named and where the filters are configured. The second area is where Push Notifications are configured. Push Notifications go to iOS, Android and the web app. Finally, the third section is for email Notifications. Let’s go through each one.

Labels and Filters

Filters allow you to define the Notification so that you are only notified when a visitor performs something specific on your website. A very common example is to get a Notification when a visitor has made a purchase. This is a simple filter to configure:

"Page Path" Contains "/complete.php"

You can track completed purchases using Custom Event Data. You may use this Custom Event as a filter to receive a Notification every time a visitor completes a purchase.

You can combine any number of Labels and filters to segment the exact visitor behavior you are interested in.

Push Notifications

Push Notifications are sent to the web app and to the iOS and Android mobile apps. Push Notifications play a sound (if selected), display an image and send a message to the mobile and web apps.

The image can be the visitor’s avatar, their country’s flag or the Woopra mascot.

We have chosen a default message that displays the most commonly requested information. However, we encourage users to customize the message by using the “Insert Tag” button. The “Insert Tag” button makes it easy to select which data about your visitors you’d like to see in the message that is pushed to your devices via a Notification.

Email Notifications

Email Notifications are very powerful as they can be sent to anyone that you desire without giving them access to your Woopra credentials. For example, whenever someone reaches your 404 “Page Not Found” error page, you could configure a Notification to be emailed to your IT team so they can address the issue.

Configuring email Notifications is just like sending an email. Just type in the email addresses you wish to be notified, the subject and the body. In any of these fields, use the Tags drop down menu to insert visitor information. This could be information such as country of origin, web browser used or custom data like the visitor’s email address.

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