LiveChat

LiveChat is an easy to use yet powerful live chat software that enables sales representatives to contact website customers

The LiveChat app automatically tracks real-time LiveChat events directly within Woopra to generate analytics reports, create segmentation filters, and more.

The app’s generated analytics reports allow you to monitor the effectiveness of chat activity. For example, you can measure the average amount of time between when a customer starts a chat conversation and when they finally make a purchase.

The app also enables you to use Woopra’s Triggers to make live changes to your chat windows based on a user’s engagement and other factors. For example, you could open the chat window for all "ready to buy" users who view your pricing, read at least one case study, and have visited your website on at least three occasions.

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