Customer journey mapping provides endless opportunities to optimize the customer experience. For companies dealing with B2B customer journeys, this couldn’t be more important.

The customer journey seems to be pretty straightforward – but can become much more complicated as you expand into the details.

Have you noticed that your customers interact with your brand multiple times before purchasing? Maybe they sign-up for a newsletter to get a 10% off coupon...

Customers digitally interact with organizations multiple times before reaching any goal. These repeated interactions make up...

Create your own custom metrics and augment your customer journey data in schemas

You can now quantify the effectiveness of every initiative and campaign.

Despite all the pomp and circumstance in the marketing technology space, forms are still the gold standard when it comes to collecting…

The Beginner’s Guide to Behavioral Targeting to Increase Conversions

“The biggest problem was that we didn’t know what our customers were doing. Woopra made information immediately available for us to find…

Sync Intercom engagement data with Woopra to optimize marketing, sales and support efforts across all customer touchpoints

In the world of e-Commerce, differentiating your brand from competitors and acquiring customers at a reasonable CPC is an ongoing…

Guest Post Contribution from Alex Birkett, Growth Marketing Manager at HubSpot, the cloud-based, inbound marketing software that allows…