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Freshdesk

Track user tickets and their attribution towards your customers' success

About this integration

The Woopra + Freshdesk integration enables you to track real-time support events, changes in status or priority, and any details of your tickets that occur in Freshdesk. Use this data to understand detailed customer journey analytics from start to finish. For example, a SaaS company might use this integration to get a list of the most highly engaged trial users, by creating a segment for users who are on the trial, have opened at least two Freshdesk cases, and have used the product more than six times!

Features

Data ImportData Import
1 inbound webook

Full insight into the customer journey.
No SQL required.

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