SaaS companies live and die by their subscription metrics. Woopra delivers SaaS analytics that enable you to track subscription updates and automatically generate analytics reports on your total subscription changes.
Measure the actions that users commit within your application to understand user engagement and product adoption. For example, a SaaS company that provides online meeting services could track and measure how many meetings are scheduled over a given period of time.
If SaaS companies live and die by their subscription metrics, consider customer retention the lifeblood of every SaaS company. Retention Reports can show at-risk customers before they cancel or downgrade their subscriptions so that you can get ahead of customer churn.
If a customer stops using your product, eventually they stop paying you. Customer success teams need to monitor the entire customer journey and understand what a user has done, which emails the user has received, and all other relevant events.
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