SaaS Intelligence

Analytics for SaaS

See how engaged your users are and anticipate when they might churn.

Measure Subscriptions and Get Ahead of Customer Churn

SaaS companies live and die by their subscription metrics. Woopra delivers SaaS analytics that enable you to track subscription updates and automatically generate analytics reports on your total subscription changes.

Measure the actions that users commit within your application to understand user engagement and product adoption. For example, a SaaS company that provides online meeting services could track and measure how many meetings are scheduled over a given period of time.

Understand User Retention and Churn

If SaaS companies live and die by their subscription metrics, consider customer retention the lifeblood of every SaaS company. Retention Reports can show at-risk customers before they cancel or downgrade their subscriptions so that you can get ahead of customer churn.

Set up a Retention Report

Measure how long users commit the actions you're monitoring. For example, the online meeting company’s report could show how long customers continue to schedule meetings after they sign-up.

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Smarter Customer Success and Sales

If a customer stops using your product, eventually they stop paying you. Customer success teams need to monitor the entire customer journey and understand what a user has done, which emails the user has received, and all other relevant events.

Alice Rogers
Prodigy, Inc.
Profile Info
Name
Alice Rogers
Company
Prodigy, Inc.
Email
alice@prodigy.com
Role
Marketing
Budget
$10,000
Gender
Female
Trial
Yes
Signup
05/04/2014
Today
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Added photo captioned "Stunning sunset"
2 min ago
Read a blog post "Top 10 photos this week"
1 hour ago
Logged in as Alice
6 hours ago
Yesterday
Read a blog post "Three tips for a better photo"
29 hours ago
Submitted a ticket "can you please help"
32 hours ago
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Submitted a ticket
40 hours ago

Sync your CRM with Woopra

Sync your CRM with Woopra, providing both applications with up-to-date and consistent data. For example, when a new user signs up from a large company, their information can be automatically pushed to Salesforce and a new lead created.

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A day of setup. A lifetime of insights.

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