Looking to boost your customer retention? We curated the best examples for you from top brands including Shopify, Ikea, Nike and Zappos.
In this article, we’ll look at these nine customer retention examples in detail to see what you could adapt to your business.
Top Customer Retention Examples:
- Run a Loyalty Program (REI)
- Offer Omnichannel Customer Service (Nike)
- Create Interactive Educational Content (Ikea)
- Keep in Touch With Newsletters and Emails (Robinhood)
- Collect and Use Feedback (Nordstrom)
- Thank Your Customers (Zappos)
- Incorporate Subscriptions (Amazon)
- Personalization Through Predictive Analytics (Spotify)
- Create a Community (Zwift)