Recent Articles
Best Practices
11 Product Metrics You Should Worry About in 2024
You launched a SaaS company and you have some beta testers or early adopters for your new service. Now what? How do you go from product developer to thriving business owner with a successful product
Kristina Allen
Certified Digital Marketer
Best Practices
What is Customer Experience Analytics (CX Analytics)?
Customer experience analytics is the process of collecting and analyzing data about how users experience your website and product to better understand their pain points and their perspectives.
Charlie Custer
Technical Content Marketer and Analyst
Best Practices
Use Customer Health Scoring to Understand the Health of Your Customer Base
Whether you are managing a base of 10 or 10,000 customers, you need a consistent way to track their level of engagement and satisfaction in order to proactively retain and grow those relationships.
Anna Talerico
Operating Partner, Arthur Ventures & Author at SaaSX.com
Best Practices
Content Marketing Attribution: How to Measure the Effectiveness of Blogging
How effective is our content marketing? It’s a common question. Unlike paid acquisition, it can be difficult to tie back direct conversions from content marketing and SEO.
Alex Birkett
Growth Marketing Manager at HubSpot
Best Practices
How to Lower Your Bounce Rate, Plus 5 Things NOT to Do
High bounce rates are bad. You know this. You also know that they usually bring an even worse friend to the party: low conversion rates.
Charlie Custer
Technical Content Marketer and Analyst
Best Practices
12 Customer Retention Metrics For SaaS Business Growth
We cover lifetime customer value, retention rate, monthly recurring revenue, and more in this article.
Dhruv Mehta
Digital Marketing Executive at Acquire.io
Best Practices
How to Leverage Funnel Analytics to Make Better Marketing Decisions
Marketers are constantly searching for ways to improve their campaigns. The good news is that there is more data at their disposal than ever before. The bad news? There's so much data out there that it can be difficult to find actionable information when you need it most.
Steven Orechow
Digital Strategist